SwipedOn Software

Excellent application that provides our visitors with a professional induction platform.

Pros

Appreciated the ease to install, the relevance of the template information and the good customer service advice provided.

Cons

Continual up grading and the in ability to site specify the entry requirements.

Great experience, customer service has been fab

Pros

So easy to use for staff and visitors, looks professional and makes us look professional too!

Cons

We have found nothing to complain about with this app

Pros

The possibility to take pics and then see them online and where ever across the globe.

Cons

Not able to keep track of timing which is not very helpful.

Great.

Pros

I like that its easy to use for work place check in and out

Cons

I don't like the way the Dashboard is set up on the admin side

Pros

The cost benefit is fine;
The customer service is amazing!

Cons

It doesn't protect employees names from the visitors. Any visitor can access the names of all employees;
It only accepts 3 label printers.

Really easy to track who is in and out.

Pros

Easy to add or remove employees. Dashboard is simple to use. Display is customizable and looks professional.

Cons

Would like date and time on the screens.

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn. Since installing SwipedOn every visitor has comments on how professional it is and have all asked about it.

Pros

Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors.

Cons

I would like to see it available on Android so a lower cost tablet could be used.

Good customer service is excellent with those guys working hard to help me get the system working that suits our site. I can't stress how much value for money you get with this system though, most other systems are 10 x the cost and do not give you 10 x the extra functions, features, usability, looks etc... not even close.

Pros

Very easy to use and set up. Once set up there is very little to management required as it is easy enough for visitors to run through the system themselves. It looks great and has visually improved our sign in area where we get lots of positive comments now. We love the emailing / texting of visitor arrivals on site which makes it a lot easier for employees who aren't stuck in 1 location.

Cons

Greater space in text fields to give more scope to the questioning.

Ability to recognise the need for and issue Permits to Work (Contractor Management). We have done some workarounds so it is used for contractors but it isn't quite designed for that.

Pros

Ease of use and price. It works on older hardware so we could use an old iPad for SwipedOn

Cons

The fact that the price jumped when you get to 50 users (we have 53 people here). Also it would be good to have more control over the visitor signature notification area. For instance it would be good to be able to put the signature area at the top of the page rather than at the bottom.

Non disclosures tracked - log of visitors- notification of visitors and photo toi!

Pros

Great and easy to use. Keeps all our Non-disclosures in one place - we just download and save to an electronic file! Notifications when people come to see an individual are great both email and SMS!

Cons

Wish we could check in employees in bulk

Good

Pros

Easy of use and setup.
Generate of list of employees in case of emergency

Cons

Employees should have there own password to swip in and out

Support is good. System is customizable (we change the desk top pictures each month.

Pros

It is easy to set up on the back end. For example adding or deleting names.

Cons

We miss having the codes for each employee. It means anyone can sign anyone in and out

Great for accountability and lessons learned during evac drills when we match up to our staffing log that is typically printed (its also a battery stand alone so it works when the power goes out). Controls the entrance from solicitation - As a side affect, it holds the staff accountable and reminds them to be punctual (time stamp shown).

Pros

As a general accountability tool I think its great. Simple interface and is developed with the end user in mind.

Cons

Admin log-in. The triple tap feature is neat but the fact its hidden to access the evac may be cumbersome if the end user is infrequent (ie: weekend supervisor or designee).

Pros

User interface is clean and easy to navigate, all functions available that could be required for daily use, capability for further feature rollouts.

Cons

Employee data feeds still not automated. Some functionality quirks with multiple locations. Printer interface with dashboard not always seamless.

Anytime I had question, even simple ones, it was very quick and easy to get a response from them via their online chat. Best and fastest customer service I have experienced.

Pros

Its really easy to use and it has multiple functions- replaced out in/out board and physical visitor sign in book. No more wasting paper, and people like using it because its modern and easy/fun to use. Great that you can customize the look and use photos/branding from your company.

Cons

Nothing I can think of that I didn't like so far.

Second to none service. I never right reviews and I am doing this because I am blown away with the speed and quality of the chat support.

Pros

Very robust software. Has a solution for nearly every item we want to address. Very easy to set-up and use. Great instructions.

Cons

The only issue I have is some of the fields are not editable or moveable on the ID Badge and questioning screen at sign in. Hopefully this is updated to allow more customization for different needs in the future. Still a phenomenal product.

The product does what it claims and does it very well. Great interface, easy to use and the support is always friendly and helpful.

Pros

Ease of use and great customer support (timely and knowledgeable)

Cons

Only one database, so we can't have people, of identical details, registered on both our sites. A tad frustrating.

We have compliance requirements which SwipedOn assists with and saves us time writing up visitor list for these requirements; clients interact with it well and impressed by the system.

Pros

Easy set up and ease of use for our visitors. Assists us with our compliance obligations

Cons

Cost per month for a small business like us with few visitors but required to have a system for compliance

The previous software we used for VMS was not cloud based and very outdated looking. This adds to the look of the office and is very easy to setup and use.

Pros

Super simple to setup. Just enough customization of the look and very fast and reliable Support. The monthly fee is priced well, also.

Cons

Badge customization is lacking. We would like to be able to add information and the option isn't currently there to do it.

Pros

ease of use. clients find the software easy to sign in when visiting our company. The ability to create wall paper is an added bonus. customer service is great and have always responded to my inquiries.

Cons

not many options to customize sticker layout. long names get cut off from the stickers. having the option to not have certain log ins print out a sticker would be good.