Quick to Set up, Quick to sign in

We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.

Pros

Good customer service to help you set it up initially. After that, it basically runs itself.

Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us:
- Simplicity
- All the features we need, none that we don't need
- Inexpensive
- Intuitive for users
- All you need is the name of the person you are visiting, very easy
- web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up).

1. Tap "Sign In"
2. Tap person you are going to visit
3. Read through the health & safety and other wording (customisable message specific to the company).
4. Sign on the ipad that you agree.
5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival.
6. A name tag automatically prints out from a small Brother label printer next to the ipad.
7. Done!

Cons

SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory).

Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.

Great system, easy to setup, easy to use

It helped us meet our legal safeguarding and vistor management requirements.

Pros

It looks good and very professional. Very easy to customize the software to the corporate look of the organization. Support is very good if there are any problems or questions and are very proactive. They are also proactive in regards to EU GDPR, which is good for a company based in New Zealand. It show that they value EU customers. I would say that the product is good value at a decent price point. Vistors comment at how easy the system is to use and how good it looks. Employees find it easy to sign in and out of the office as required.

Cons

I really don't have any issues with the software, so would find it hard to have any faults. The only thing I would say is that with us being a school, we prefer not to use full names for our staff on the system. So a little bit more customization on the employee fields and the order in which they appear would be handy, but again this is not a major problem. Please remember that in order to use the software you will need a spare iPad and some form of secure enclosure.

Great functionality, extremely user friendly and a great support team.

Dear Reader(s): I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team. From start to finish and beyond, SwipedOn's support team has been on top of everything! Pros: The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented. New feature are always in development: Not quite a Cons list There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect. I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great! Additional words regarding SwipedOn's support team: Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be. Sincerely, A grateful IT professional TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

Moving away from old style pen and paper to make the employee and visitor experience better.

easier to manage and gives a wow factor to visitors.

Pros

We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable.
having the ability to pre-register visitors is really helpful.
SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation.
Generally the system has had a lot of positive feedback from our users and visitors within the group .

Cons

software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates.
We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address.
future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets.
not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

Great Asset For Our Business

We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge.

Pros

Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

Cons

Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails.

Easy way to monitor who is on site

A third party safety review of our offices highlighted the need for visitor logging software. It is great to have SwipedOn to help keep our office secure and safe.

Pros

The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding.

The visitor and employee log is live and can be viewed from any computer which is handy.

Cons

My company holds two accounts for two offices. You cannot use the same email for employees on more than one account, which is a bit annoying. There is a workaround that fixes this issue, but is still a bit inconvenient.

The evacuation feature is ok, but we are based in an earthquake-prone country, and in the past the mobile networks go down when there is a big one. As we would leave the iPad on its mount in the building, we have to carry out the evacuation on our phones. Without a mobile dta network available this feature can't work when we would need it most.

Perfect for what we need

We were looking for a low cost visitor management system for our reception area. With us only having one reception and a relatively low visitor count, a VMS wasn't really a necessity, it was more of a 'nice touch' kind of thing so we had to keep to quite a strict budget. Having had free trials with around a dozen different visitor management systems of similar cost, we were getting frustrated that there always seemed to be at least one thing missing on them. Some were missing certain elements, some required the visitor to enter irrelevant information in order to sign out and some were just clunky & difficult to use. We trialled SwipedOn and we finally found one that ticked all of the boxes. It is hugely customisable and allows us to set it up exactly as we'd like it. More importantly it allows US to set the rules on the data that we collect so we can keep it relevant, yet simple. Both the iPad and web interfaces are easy to navigate and are self explanatory. We had a problem with email notifications not coming through from the software. Between the swipedon team and our IT support providers, we managed to solve the problem & it's now working perfectly. Despite them being based at the opposite end of the globe, their support has been excellent throughout, an email response never more than a few hours away regardless of the time (I've had emails from their founders at 8pm their time). Overall I'm very impressed with this software and will be signing up for the paid version shortly.

Pros

Packed with features.
Highly configurable & customisable.
Great customer support.

Cons

Just being a bit picky but it would be nice to be able to redesign the label that is printed. Although, in fairness, it contains everything that we need on it so it's not really an issue.

It makes us look as professional as the software while sharing basic information across the company.

We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

Pros

The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

Cons

The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

Sign in App Delivers Beyond Expectations

After reviewing and trialing several bigger 'named' apps we found that they offered far more options than we actually needed and all were set up with pricing options that would of seen us having to pay for items that would not be utilised.

Pros

This software has an easy to use format, easy implementation and faultless back up support when and if required. Although the core team are in New Zealand, the response times on queries are better than most companies that are in the same postcode as us. Is saying this, we have had very little issues that pertain to the software as mostly it has been our own internal operator issues. The costs per month are reasonably priced and relevant to our business. There have been no hidden costs, loop holes or add ons required. The development team are open to suggestions and are keen to keep the product evolving to ensure it delivers in line with our daily work requirements. It feels almost like it has been tailored specifically for us.

Cons

We have not yet come across any negative items for this software since installation in December 2015.

Swipedon - Dojo Wellington - Jess.O

Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben!

Pros

all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

Cons

Ben has let me know that there is heaps being worked on to improve the app which is great!

- separate photos for each sight
- the search feature when signing into see someone more obvious
-our sign in agreements length means that once people have signed they need to scroll down a little to see the sign in button, is easy! but for some reason lots of people walk away and leave it on that screen ...making the sign in button even more obvious would be great.
-is it possible to tap into gmail/email sound settings.. so that when a swipedon notification comes through, people here a specific sound notification? (just an idea, am a big fan of start ups)
-people ask for a pen to do the agreement signing..maybe a reminder to use your finger to sign?

Fit for purpose

Pros

Looks nice and modern

Cons

Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.

Perfect move from manual visitor book to a GDPR compliant tablet system.

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn. Since installing SwipedOn every visitor has comments on how professional it is and have all asked about it.

Pros

Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors.

Cons

I would like to see it available on Android so a lower cost tablet could be used.

Swiped on - Asset for Health & Safety

With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.

Pros

Easy to use - meets all our requirements.

Cons

We are not advised/forewarned if there are any glitches in the system. We usually find out when we experience them and then contact the support. Admittedly there have been some that they were not aware of until we have brought them to support's attention and they always get addressed in a reasonable time frame.

I have implemented the SwipedOn platform in 2 different companies, both with a positive experience.

Pros

The 'administration' center is easy to use and I love the feature of being able to assign different roles to users so the system can be maintained by others (like pre-loading visitors). The front end via the iPad is slick and modern giving a good look and feel to the solution.

Cons

Printing was an issue but this has recently been overhauled and now that area is much better. The big thing it lacks is Active Directory syncronisation (at time of writing at least). So all staff members need to be loaded manually and this becomes a problem across multiple sites when staff members travel.

I love working with SwipedOn in our daily work flow as a digital sign in sheet.

Pros

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Cons

I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Configuration and setup is very easy, ongoing use by staff and visitors has been seamless.Very Happy

Removal of paper based sign in register, visitor confidentiality - no one can browse the sign in register. Easy visibility of building occupants for Health and Safety purposes.

Pros

Ease of configuration, ability to personalise background, visitor functionality and notifications.

We have found the software very easy to use with visitors requiring little prompting to navigate signing in. Web desktop very clear and informative. Visitor arrival notification to staff is quick.

We have found the software to be extremely stable and reliable.

Cons

We require a dedicated staff sign in at an entrance away from reception and there is no ability to have a staff only sign in. The support staff have advised that they will inform us if this becomes an option in future versions.

Great software with clean, simple interface and great support. All for a reasonable price.

Great first impression, reliable and simple to use software. Highly likely to recommend.

Pros

Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

Cons

No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Easy to use and configurable, great customer service if you do get stuck

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

Pros

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Cons

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

I find this product is excellent and easy to use

Allowing us to know at all times who is on the premises and who they are visiting

Pros

It is easy to use always available and customers really get a buzz out of the ease of entry and the photo. Many people keep the photos to put on their fridge.

Cons

We have not had any problems with this software the only thing i would say is that if people are not connected to a company you need to enter something or you cannot continue. It would be good if this was not necessary.

Great software and easy to use

Pros

Easy to use by visitors. Easy to configure and to setup employees and custom fields.
I like how we can easily configure our company logo on the iPad and also on the printout badges.

Cons

The Web Dashboard could be improved. For example, the timeline shows 2 entries for each visitors (in and out). Couldn't this be on 1 row only that would show the current status of the visitor.
Otherwise, this makes a dashboard that fills up quickly.

It would be usefull also to allow the Dashboard the possibility to display active entries for the current workday only. There is way too much old entries showing up. Maybe a switch like: Today / Week / All