BroadVoice Cloud PBX vs ConnectWise Control

BroadVoice Cloud PBX has 16 reviews and a rating of 4.56 / 5 vs ConnectWise Control which has 1725 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (16)

4.68 / 5 (1,725)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 6, 2021

February 25, 2021

Pros/Cons

  • Pros

  • The system is well build, never failed (in our case) and easy to use

  • The online application is extremely user friendly. Phones always work great. Phones come ready to go!

  • Cons

  • Phone changes my settings every night. Other than that, it is great!

  • The only problem we had was with our internet connection.

  • Pros

  • Easy to use and very easy to navigate when looking for screens

  • Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • Customization/branding is a little tedious, but still achievable.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Downloads and related articles

Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos