Cisco Webex vs GoToMeeting

Cisco Webex has 4720 reviews and a rating of 4.39 / 5 vs GoToMeeting which has 7937 reviews and a rating of 4.46 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,720)

4.46 / 5 (7,937)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 15, 2021

January 15, 2021

Pros/Cons

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.

  • Overall, it is a great system, but the chat feature could be updated a bit. It seems that a few messages can get lost in larger group meetings.

  • Pros

  • Awesome Software I use it all the time. It is great!

  • Nice features and very stable with great sound quality

  • Cons

  • While the sound quality is good, it can be hard to hear clearly when a few people are talking at the same time on the other line.

  • It might be a little bit confusing at the beginning due to the interface and the way of connecting to the meeting rooms using a numeric code, but then it is easy to use.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux