Cisco Webex vs ConnectWise Control

Cisco Webex has 4725 reviews and a rating of 4.39 / 5 vs ConnectWise Control which has 1650 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Cisco Webex

ConnectWise Control

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,725)

4.68 / 5 (1,650)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 19, 2021

January 12, 2021

Pros/Cons

Pros
Easy to use and install was quick. Really enjoyed using the software!
Very easy to use, user friendly, quality of software is very satisfying

Cons
Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.
Overall, it is a great system, but the chat feature could be updated a bit. It seems that a few messages can get lost in larger group meetings.

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Pros
Easy to use and very easy to navigate when looking for screens
Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

Cons
The web interface is great, but the mobile app could use some work.
Customization/branding is a little tedious, but still achievable.

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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Cisco Webex vs ConnectWise Control