GoToMeeting vs GoToConnect (formerly Jive)

GoToMeeting has 7806 reviews and a rating of 4.46 / 5 vs GoToConnect (formerly Jive) which has 564 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (7,806)

4.53 / 5 (564)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 4, 2020

November 23, 2020

Pros/Cons

  • Pros

  • Awesome Software I use it all the time. It is great!

  • Nice features and very stable with great sound quality

  • Cons

  • While the sound quality is good, it can be hard to hear clearly when a few people are talking at the same time on the other line.

  • It might be a little bit confusing at the beginning due to the interface and the way of connecting to the meeting rooms using a numeric code, but then it is easy to use.

  • Pros

  • This software is very easy to implement and use. I would definitely recommend it with high honors!!!

  • I love being able to answer the phone anywhere with the app. Jive has fabulous features and great sound quality. I have a had great experiences with customer service!

  • Cons

  • Though the available mobile app is handy and arguably the most utilized feature we use, it often kicks us out without notice and forces us to login over and over.

  • -Interface is a touch slow sometimes -Works so well on mobile that sometimes it's hard to unplug from work

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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44 Recommendations

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux