GoToConnect (formerly Jive) vs Zoom

GoToConnect (formerly Jive) has 564 reviews and a rating of 4.53 / 5 vs Zoom which has 7222 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (564)

4.61 / 5 (7,222)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 23, 2020

November 27, 2020

Pros/Cons

  • Pros

  • This software is very easy to implement and use. I would definitely recommend it with high honors!!!

  • I love being able to answer the phone anywhere with the app. Jive has fabulous features and great sound quality. I have a had great experiences with customer service!

  • Cons

  • Though the available mobile app is handy and arguably the most utilized feature we use, it often kicks us out without notice and forces us to login over and over.

  • -Interface is a touch slow sometimes -Works so well on mobile that sometimes it's hard to unplug from work

  • Pros

  • Works every single time. Great sound quality and very clear video. Love the ease of use.

  • Really easy to use and pick up on, great interface

  • Cons

  • The backgrounds are fun, but actually a bit scary for little children (anything not close enough to the camera is faded out - sometime that includes people or body parts.

  • The remote function was not very intuitive, however it excels as a webinar.

Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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44 Recommendations

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux