Convenient Phone Service Program

Overall great software and very affordable. Can be glitchy at times, but you get what you pay for.

Pros

This cloud based software is very easy to you use and lets you use one or multiple phone numbers across various devices. Decent value for the price, but expect to encounter glitches here and there.

Cons

It can be very very slow to load the software at times. If you have a poor or slow internet connection, often times the software does not work at all.

Decent software for texting and calling

decent value for a decent price but expect some minor technical glitches

Pros

The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.

Cons

The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.

I use it daily for texting in the cloud

It's ok but could be better

Pros

I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

Cons

It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

Your second number with out a sim

10/10

Pros

One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection

Cons

I was happy with their services so I don't have any cons or negative comments

Cost Effective

I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

Pros

The price is the reason I choose it and stay with it.

Cons

It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

Nice option for an organization with a virtual office.

Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

Pros

This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.

Cons

It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.

Amazing virtual phone

Pros

Great option when you need a virtual phone, it allows you to call/text from the same app.

Cons

When trying to call outside the US, it gives you some issues in regarding country code and area code.

Line2 Pro needs some re-work to make it more user friendly

Needs a little work, when you send bulk messages out it freezes your PC.

Pros

Stability of the software has been fairly good, some times it needs to be re-installed, and for the most part it's okay after.

Cons

You can't copy from the software, you can copy the text, and not the number you have sent the message to.

Line2 - Not Worth It!

Poor experience - I would not use Line 2 again. I used them for over one year in the hopes that their support team would sort out the issues I was having but they never could. And the issues were too common place and constant that it ultimately hindered more than helped.

Pros

Easy to use and access from any smart phone

Cons

Functionality. It looks great on paper and on your dashboard, but there are so many issues and problems with Line2 that it is not worth the effort to keep using it. I am a business owner and the number of dropped calls, clients who could not hear me when I called, bad connections and more really hampered more than helped.

Line 2 is very unreliable for business

Customer service has been terrible. They do not answer the support number and the mail box is always full. Filling a report on their website has not fixed anything for the past 45 day.

Pros

It was reliable in the past and the price was OK. I guess you get what you pay for.

Cons

For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this .

Line2 is a cheap and effective way for recruiters to contact applicants.

Pros

Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours.

Cons

I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact.

Non-Existent Customer Service

Horrible! Used them for a year for my small business. They’ve stopped responding to my emails altogether.

Pros

Easy to use; plug and play. Basically buy a line and use it with no waiting or set up.

Cons

Very Glitchy; often bad connectivity and downtime