NinjaRMM vs TruMonitor

NinjaRMM has 113 reviews and a rating of 4.87 / 5 vs TruMonitor which has 18 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.87 / 5 (113)

4.56 / 5 (18)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 23, 2020

July 29, 2020

Pros/Cons

  • Pros

  • Ease of use, visibility of all hardware is great, patch management and security is awesome, remote tools extremely helpful

  • Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community

  • Cons

  • to accomplished a full service for a customer you will have to also use some other companies, for cloud backup and such. i wish they had a solution for everything.

  • The only con is that's it's not free. lol But there price is hard to beat and the product is fantastic.

  • Pros

  • There's not a lot to say, the product just hits endpoints I needed something to pretend to be a browser - download js/ css/ assets.

  • +Ease of use +Good UX/UI +Good Service +Up and running in no time

  • Cons

  • Doesn't do what I need it to do. Since signing up I've been phoned, emailed, WhatsApp'd and stalked on LinkedIn. I want to delete my account but there's no option to do that.

  • Needs better user experience some things are kind of annoying which needs multiple clicks.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux