---
title: "FireHydrant Software Reviews, Demo & Pricing - 2026"
description: "Review of FireHydrant Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/incident-management/firehydrant-profile/"
page_type: "product"
language: "en"
---

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FireHydrant

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Overview

# FireHydrant Review

From $250/month Free trial 1 plan

Wondering if FireHydrant is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

FireHydrant

4.8

[(4)](https://www.softwareadvice.com/incident-management/firehydrant-profile/#reviews)

Pricing

Starting at $250.00 per user per month

### About FireHydrant

FireHydrant is an incident management platform that helps incident response teams detect, investigate, and resolve incidents faster. FireHydrant caters to IT operations teams across various industries including SaaS, e-commerce, and finance.

FireHydrant offers key features such as automated incident detection, response workflows, and postmortem reports. The platform integrates with monitoring tools like Datadog, New Relic, and PagerDuty to automatically create incidents. Teams can collaborate in real-time via the FireHydrant mobile app. Powerful analytics provide insights into incident trends and team performance.

As an enterprise-grade solution, FireHydrant ensures high availability and scalability. The platform is securely hosted in AWS data centers, and customer data is encrypted at rest and in transit. FireHydrant offers 24/7 support and a 99.9% uptime SLA. Software updates are released regularly with no disruption to service.

Do you work for FireHydrant? [Manage this product listing](https://www.g2.com/products/firehydrant-firehydrant/claim_requests/new?auto=true)

Wondering if FireHydrant is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

## FireHydrant User Interface

## Popular FireHydrant Alternatives

Main Product

FireHydrant

4.8

[(4)](https://www.softwareadvice.com/incident-management/firehydrant-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.50Value for money
-   4.67Customer support
-   4.75Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

4.7

[(24231)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

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4.5

[(805)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.42Value for money
-   4.54Customer support
-   4.34Functionality

Pricing

Starting at $19.00 per month

Get Price

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4.7

[(398)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.51Value for money
-   4.51Customer support
-   4.63Functionality

Pricing

Starting at $10.00 per month

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Alternative Product

[QT9 QMS](https://www.softwareadvice.com/manufacturing/qt9-profile/)

4.8

[(126)](https://www.softwareadvice.com/manufacturing/qt9-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.58Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Workday HCM](https://www.softwareadvice.com/psa/workday-hcm-profile/)

4.5

[(1776)](https://www.softwareadvice.com/psa/workday-hcm-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.35Value for money
-   4.30Customer support
-   4.41Functionality

Pricing

Available upon request

Get Price

## FireHydrant Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## FireHydrant Features

-   Popular features found in Incident Management
    
    Alerts/Notifications
    
    Audit Trail
    
    Communications Management
    
    Corrective and Preventive Actions (CAPA)
    
    Investigation Management
    
    IT Incident Management
    
    On Call Scheduling
    
    Safety Incident Management
    
    Status Tracking
    
    Ticket Management
    
    Workflow Management
    
-   More features of FireHydrant
    
    API
    
    Incident Reporting
    
    Monitoring
    
    Task Management
    

## FireHydrant Integrations

GitHub

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

OpsGenie

Integration rated undefined from -1 review

PagerDuty

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Splunk On-Call

Integration rated undefined from -1 review

See all 8 integrations

## FireHydrant User Reviews

## FireHydrant customer ratings

- Overall rating: 4.8/5
- Total reviews: 4

### Rating distribution

- 5 stars: 3 reviews (75%)
- 4 stars: 1 reviews (25%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.7/5
- Functionality: 4.8/5

---

Have you used FireHydrant and would like to share your experience with others?

### Firehydrant is your best friend in an incident

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like how easy it is to use and how trackable it makes everything. When an incident starts, it easy to jump in to a channel created by Firehydrant, where you can keep all communications (which is all stored) and it's super easy to use afterwards when you write the post mortem.

#### Cons

I can't think of one. It's one of those tools where you can use a bit of it or all of it. My business only uses a bit of it (we don't use the statuspages for example), so there might be areas where improvement would be good, but at my current use I wouldn't know.

---

### Pretty good incidents automation

- Overall rating: 5/5
- Reviewer: Andrei K.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Nice PagerDuty integration. Runbooks are easy to configure.

#### Cons

Slack bot is spammy and lacks configuration options.

---

### Excellent incident orchestration product, developing quicky

- Overall rating: 4/5
- Reviewer: Andrew W.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Working with the Firehydrant team has been a pleasure they listen, understander our issues and response quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Powerful integrations with the most popular alerting platforms. Very easy to create complex response runbooks to address multiple different needs. Excellent response and engagement from customer support and development teams.

#### Cons

The development pace is almost at breakneck speed! We occasionally run into issues where pre-existing functionality breaks or does not work as expected as a result of newly introduced features.

#### Reasons for choosing FireHydrant

Firehydrant's orchestrations features were more capable and the engagement team were excellent!

---

### Seamless incident management

- Overall rating: 5/5
- Reviewer: Dev F.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: November 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The integration with Slack is perfect for our team, ensuring the correct staff are paged and information contained within a single channel when an incident occurs.

#### Cons

So far the experience has been flawless.

#### Vendor response

Thank you for your review! Happy to hear you enjoy the Slack integration and our "single pane of glass" command center to manage incidents.

Replied November 2022

---

Showing 1 - 4 of 4 Reviews

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