# FireHydrant Software Reviews, Demo & Pricing - 2026 > Review of FireHydrant Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/incident-management/firehydrant-profile --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / FireHydrant Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FireHydrant 2026: Benefits, Features & Pricing Wondering if FireHydrant is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FireHydrant 4.8 [(4)](https://www.softwareadvice.com/incident-management/firehydrant-profile/#reviews) Pricing Starting at $250.00 per month ### About FireHydrant FireHydrant is an incident management platform that helps incident response teams detect, investigate, and resolve incidents faster. FireHydrant caters to IT operations teams across various industries including SaaS, e-commerce, and finance. FireHydrant offers key features such as automated incident detection, response workflows, and postmortem reports. The platform integrates with monitoring tools like Datadog, New Relic, and PagerDuty to automatically create incidents. Teams can collaborate in real-time via the FireHydrant mobile app. Powerful analytics provide insights into incident trends and team performance. As an enterprise-grade solution, FireHydrant ensures high availability and scalability. The platform is securely hosted in AWS data centers, and customer data is encrypted at rest and in transit. FireHydrant offers 24/7 support and a 99.9% uptime SLA. Software updates are released regularly with no disruption to service. Wondering if FireHydrant is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## FireHydrant User Interface ## Popular FireHydrant Alternatives Main Product FireHydrant 4.8 [(4)](https://www.softwareadvice.com/incident-management/firehydrant-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.50Value for money - 4.67Customer support - 4.75Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(728)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/) 4.7 [(64)](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.53Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price ## FireHydrant Pricing and Plans Starting price: $250.00 per month Free Trial Free Version Basic $250.00 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FireHydrant Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of FireHydrant API Incident Reporting Monitoring Task Management ## FireHydrant Integrations GitHub Integration rated undefined from -1 review Okta Integration rated undefined from -1 review OpsGenie Integration rated undefined from -1 review PagerDuty Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Splunk On-Call Integration rated undefined from -1 review See all 8 integrations ## FireHydrant User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.7 Functionality 4.8 Have you used FireHydrant and would like to share your experience with others? VR Verified Reviewer Computer Software 51-200 employees Used daily for less than 2 years Review source Reviewed January 2023 Firehydrant is your best friend in an incident 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I like how easy it is to use and how trackable it makes everything. When an incident starts, it easy to jump in to a channel created by Firehydrant, where you can keep all communications (which is all stored) and it's super easy to use afterwards when you write the post mortem. Cons: I can't think of one. It's one of those tools where you can use a bit of it or all of it. My business only uses a bit of it (we don't use the statuspages for example), so there might be areas where improvement would be good, but at my current use I wouldn't know. Read More AK Andrei K. Verified reviewer Banking 1001-5000 employees Used daily for less than 12 months Reviewed November 2022 Pretty good incidents automation 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Nice PagerDuty integration. Runbooks are easy to configure. Cons: Slack bot is spammy and lacks configuration options. Read More AW Andrew W. Verified reviewer Financial Services 1001-5000 employees Used daily for less than 2 years Reviewed November 2022 Excellent incident orchestration product, developing quicky 4 Working with the Firehydrant team has been a pleasure they listen, understander our issues and response quickly. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Powerful integrations with the most popular alerting platforms. Very easy to create complex response runbooks to address multiple different needs. Excellent response and engagement from customer support and development teams. Cons: The development pace is almost at breakneck speed! We occasionally run into issues where pre-existing functionality breaks or does not work as expected as a result of newly introduced features. Reasons for choosing FireHydrant Firehydrant's orchestrations features were more capable and the engagement team were excellent! Read More DF Dev F. Verified reviewer Information Technology and Services 1001-5000 employees Used monthly for less than 6 months Reviewed November 2022 Seamless incident management 5 Ratings Breakdown 5 Ease of use 4 Customer support 5 Functionality Pros: The integration with Slack is perfect for our team, ensuring the correct staff are paged and information contained within a single channel when an incident occurs. Cons: So far the experience has been flawless. Vendor Response Thank you for your review! Happy to hear you enjoy the Slack integration and our "single pane of glass" command center to manage incidents. Replied November 2022 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **24** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **15** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **13** times [Noggin](https://www.softwareadvice.com/incident-management/noggin-profile/) **4.6** (5) Recently recommended **7** times Stuck Between Options? Our experts can help you compare FireHydrant with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice