Ratings & Reviews

Overall Rating

4.70 / 5 (116)

4.59 / 5 (172)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 10, 2019

December 27, 2019

Pros/Cons

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

  • Pros

  • I feel like the service is generally very reliable and we have significant trust in it.

  • It is user friendly and understanding of this software is quite easy.

  • Cons

  • no problems that are likely to be caused by limitations of the service, it is complicated to get right, but works great once it's been properly configured.

  • I do not have any known cons. If i do have a suggestion it would be to make more integration features available for an enterprise edition.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots