All SIGNL4 Reviews
1-11 of 11 Reviews
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Lars-Thorsten
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy Signalling for small company with IT services & operations
It is easy to use and never have any disadvantages or service issues during the whole lifetime
PROSIt was easy to install the software with icinga/nagios and took only 2 hours. Flexibility of service configuration and ease of use API for custom scripts.
CONSSometimes it signales to fast if we forgot to disable the monitoring for maintenance ;-)
Reason for choosing SIGNL4
The alerting combined with on call / shift planning was the reason why we chose signl4. Others were not able to deliver this combination and we would use 2 solutions instead of one with signl4
Reasons for switching to SIGNL4
Flexibility and advanced possibilities
Vendor Response
Thank you for your great review :)
Replied September 2020
Georg
Telecommunications, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
SIGNL4: Highly recommended!
We are in the active in the wide area of security solutions and SIGNL4 is the perfect extension for our applications!
PROSVery well designed and very reliable. Very flexible. A very wide range of integrations and implementations are possible. Excellent Ui and UX. Excellent support!
CONSWe could not identify any cons and neither experienced any problems.
Reason for choosing SIGNL4
SIGNL is more powerful / more features. Feedback from our customers is great!
Reasons for switching to SIGNL4
SIGNL4 has much more features and potential and is conform to DSGVO. Ui / Ux on iOS and Android is superb.
Vendor Response
Thanks, Georg, for this wonderful review!
Replied March 2021
Cherie
Utilities, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Signl4
Easy to use and does what it needs to do.
PROSWas the only app available that worked well with IPhone. All other apps were designed for Microsoft products
CONSAt first you had to confirm and resolve each alarm one by one. That has been changed, works great now.
Vendor Response
We are incredibly happy to keep you happy using SIGNL4 :)
Replied September 2020
Fr. Paul
Religious Institutions, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2020
The App we've been searching for!
Using for emergency calls in a church. Team members love it. I love it.
PROSI have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
CONSHave not found anything yet that we do not like... Seems like they've thought of everything.
Reason for choosing SIGNL4
Can receive persistent alerts even while DND is on using iOS.
Vendor Response
We love your review! Thank you.
Replied February 2020
Frank
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Absolutely reliable!
We wanted to replace the alarm with our old city call devices. This was no longer up-to-date and the reliability was not always given. With Signl4 we no longer have to hand over hotline cell phones and city call devices. The active hotliner is automatically put into service. The planning of the hotliner has become much easier. Thanks to the hotline overview, it is also more manageable.
PROSThe high reliability of the software is unique! We searched for a comparable solution for a long time! The solution is very easy to implement and use! Suggestions for improvement are implemented quickly!
CONSI think everything ist perfect for us! On this time i would not change something!
Vendor Response
Wonderful, we are delighted to see you this happy with SIGNL4 :)
Replied September 2020
Jesper
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great product, with even better people behind it
We have worked with the people behind SIGNL4 for years, using Derdack Enterprise Alert before. We always have a good dialogue with them, and they really listen to our needs. They respond quickly if we see some issues, and fix them right away.
PROSIt's a cloud service, with no need for servers and software installed. Perfect for our needs. The support is excellent, and when we first engaged with SIGNL4 they quickly developed the features we needed.
CONSCreating schedules in the app is probably the only thing we miss.
Reason for choosing SIGNL4
Pricing and customer connection - we didn't get any attention other places.
Vendor Response
Thanks Jesper. Always a pleasure to work with you :)
Replied October 2020
Jens
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Get alerts when issues arise, not when people gets frustrated and call you.
Very easy to get startet: create account, install app on phone and then just feed email adress to anything that should be able to send an alert. On a side note, app has a WAF score of -1, forgot to warn her before the first alarm came in the middle of the night...
PROSIt keeps alerting until someone on your team acknowledges. Push, phonecall or text, your choise. It integrates well with other systems. Just send an email or do a http POST to raise an alert. There is even support for attachments in the alert, so if you need to send a picturein the alert, its possible. Their support is super helpfull.
CONSI am missing a feature, heartbeat. It would be awesome to have: miss 3 heartbeats from a device and raise an alert. Should mention that they added it as a feature request, so maybe at some point.
Vendor Response
Thanks a lot, Jens. Sorry about the WAF score, we should put a sticker on the app to keep all wives happy ;)
Replied October 2020
Michael
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Amazing Software
Ease of use and integration is top notch
PROSLiterally has saved us countless hours managing alerts from disparate systems
CONSNothing, it's amazing. Absolutely a life saver in the IT world.
Vendor Response
Thank you so much. Great to see which impact SIGNL4 makes for you :)
Replied September 2020
Zbigniew
Retail, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Great app form mobile alerting
With this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.
PROSGreat way to integrate with monitoring software, easy to use, shift scheduling, can create teams, manager escalation
CONSDidn't find any urgent thing to mention.
Reason for choosing SIGNL4
Functionality, easy to setup, price.
Vendor Response
Thanks for your awesome feedback. We'll keep improving!
Replied February 2020
Christian
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great for server monitoring
Positive - everything just worked.
PROSI mostly liked the feature of push and call service. We were easily connected with our Zabbix and were ready to receive calls.
CONSLiked everything - and all features that were missing - the great team from SIGNL4 have implemented it after we reached out to them.
Reasons for switching to SIGNL4
It was an free alternative to receive push. But we needed more and iOS support. Therefore we choose SIGNL4
Vendor Response
Thank you for your great review :)
Replied October 2020
Zlatko
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Top Produkt
Tolles Produkt mit einfachen Lizenzierungsmodell.
PROSTop Produkt für 24x7 Alarmierung, ist sehr einfach zu Konfigurieren und funktioniert zuverlässig!
CONSbisher keine negativen Erfahrungen mit dem Produkt. Wenn zentrale Steuerung der Benutzer Einstellungen möglich wäre dann wäre das Perfekt :-)
Vendor Response
Thank you for this wonderful review!
Replied August 2021