# StatusCast Software Reviews, Demo & Pricing - 2026 > Review of StatusCast Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/incident-management/statuscast-profile --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / StatusCast Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/incident-management/statuscast-profile/alternatives/) # StatusCast 2026: Benefits, Features & Pricing Wondering if StatusCast is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview StatusCast 4.7 [(23)](https://www.softwareadvice.com/incident-management/statuscast-profile/#reviews) Pricing Starting at $99.00 per month ### About StatusCast StatusCast is a unified communications platform that integrates with dozens of leading IT operations and uptime monitoring applications so it is now easy to incorporate enhanced communications directly into enterprise workflow, ticketing and incident management processes. Companies use StatusCast to reduce their number of help desk tickets, proactively communicate IT outages and scheduled maintenance to their employees and customers, showcase the uptime availability of critical applications and assist in the root-cause analysis of IT incidents. StatusCast lets IT start the conversation — saving companies time and money. Wondering if StatusCast is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## StatusCast User Interface ## Popular StatusCast Alternatives Main Product StatusCast 4.7 [(23)](https://www.softwareadvice.com/incident-management/statuscast-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.41Value for money - 4.68Customer support - 4.39Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/) 4.7 [(64)](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.53Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.35Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price ## StatusCast Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## StatusCast Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of StatusCast Incident Reporting Monitoring Multi-Channel Communication Self Service Portal Service Level Agreement (SLA) Management ## StatusCast User Reviews Overall Rating 4.7 Ratings Breakdown 5 74% 4 26% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.4 Have you used StatusCast and would like to share your experience with others? Justin N. Verified reviewer Airlines/ Aviation 201-500 employees Used daily for less than 6 months Review source Reviewed September 2021 StatusCast 5 Great to work with both during the initial trial and testing and as we went into deployment and needed some help on a couple of topics. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ability to have both public and private components on a single portal is something we could not find from other suppliers Cons: Setup is a little more complicated due to the high degree of customisation available. Reporting could be improved. Reasons for choosing StatusCast StatusPage would require us to have two separate status pages, one for private component that require a login to view and another for public components where no login is required. Reasons for switching to StatusCast Ability to support logins for customers to view the status of private infrastructure Read More MC Maria C. Verified reviewer Computer Software 1001-5000 employees Used monthly for less than 12 months Review source Reviewed September 2019 Communication is Key 5 Honestly, the product is amazing, and it's making my life a lot easier as I can post messages and downtime in the app quickly so that users are aware and if it's a short downtime, I don't have to send out a notice, it's just simply tracked there. I think having a dashboard and being able to show uptime is key in a SAAS based world and allowing users to help themselves rather than submitting cases to Support for updates, is a more efficient way to handle these types of problems going forward. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the ability to alert specific groups of users per each component. Having control over who you notify, for what products, or specific functionality so you can cater targeting messaging is huge in the Support realm. Allowing folks to sign up for text messages notifications rather than email so you don't have to deal with IT security restrictions is just a massive help in the healthcare industry were security is extremely strict and traffic is heavily monitored. Cons: I'd like to be able to manage my list of contacts better. I want to know who has never signed in so I can remove them from the list of subscribers. I want to know when people leave that I can remove them from the list with ease. I'd also like a better way to handle and manage templates, because copying and pasting sometimes doesn't adjust well so having to get the HTML version to manipulate changes can sometimes be very time consuming. Posting an incident needs to be a little more streamlined - for example, if you tie a template to a type, it should auto-populate below and it should auto-fill in the date, etc. so you can see it before you post it so you'll know the formatting looks right. Please allow for a better calendar view - looking at newest to oldest is off-putting and users seem to have a hard time reading that - perhaps showing an actual calendar or "TODAY" highlighted in Orange so people's eyes are draw there, would really help. Lastly, the reporting really needs to be exportable - I need to be able to pull a list of folks who have signed in - not just from their creation date so that we can leverage account management to ensure that the contacts we have listed actually are in the "know" about system outages and scheduled maintenance. Reasons for choosing StatusCast NA Read More MV Miguel V. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 12 months Review source Reviewed December 2020 StatusCast for Hospital Infrastructure 5 Overall, set up was easy, adding users was simple and direct. Administration is a breeze. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Ease of use and deployment. The production page is simple and not busy at all, making for a comfortable and inviting view of our page. Cons: I wish the published page had a bit more flexibility than whats avialable but it gets the job done. The amount of components offered could be a bit higher to offer more flex during set up. Reasons for choosing StatusCast It really came down between StatusCast and Status.io, and for the money and tools available, StatusCast knocked it out of the park for us. It filled a need that was imperative to fill in our organization that offered a cloud based reporting tool. Its incredibly important to notify our HUGE user base of any impactful performance issues and StatusCast made it simple, clean and easy to interpret. Read More AH Austin H. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed August 2020 Austin Hunt's Review of StatusCast (College of Charleston) 5 It's been really great, it's super user-friendly and the chat/support team is always reliable and responsive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like its integration potential through the API that it offers. Plus, the documentation of that API is stellar. Cons: This is minor but I'm not a fan of the limit on the number of components we can create. Especially in the context of nested components. Having three components nested within a component simply for the purpose of categorizing the subcomponents shouldn't result in a component total of 4, but rather 3. Reasons for choosing StatusCast I was not involved in the purchasing of statuscast, but I am involved in its implementation as a member of an Enterprise Applications team for the college. Read More NK Najjo K. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for less than 6 months Review source Reviewed August 2021 StatusCast Review 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The incident reporting and status pages are great for our end-users. They are configurable and can display as much or as little information as we would like. The existing integrations selection is great as well, with Okta and xMatters offered (our company utilizes these). Cons: There are certain features that may need to be improved upon or added to StatusCast, but the ability to work with StatusCast and request new features makes this more of a pro than a con. Read More DP Debbie P. Verified reviewer Information Technology and Services 1001-5000 employees Used monthly for more than 2 years Review source Reviewed September 2019 Keeping Clients Updated 5 StatusCast has provided us a mechanism by which we can notify an ever-changing client/vendor database with up-to-the minute notifications on several different organization applications that otherwise would involve regular maintenance and clunky tracking processes. Furthermore, as a third party application, StatusCast provides the ability to get the word out even when our organizational communication systems are out of service. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Low maintenance requirements, ease of implementation, instant notification to clients, and up-to-date dashboard status. Implemented both an external facing and internal facing application, allowing us to keep our field informed on topics not applicable to clients or vendors. Cons: Minor limitations prohibiting some flexibility in notification specificity; yet, we were still able to adjust and keep the application design applicable to multiple organizational applications with differing client/vendor databases Read More SN Santosh N. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Review source Reviewed August 2021 A Ease to use software 5 Great Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The quick alert and notification is the impactfull feature that i used most of the time Cons: UI improvements needed over all a nice experience Read More SS Sunyo S. Verified reviewer Computer Software 1001-5000 employees Used daily for less than 12 months Review source Reviewed January 2021 Awesome service for system status! 5 It's awesome! Great support, great engineers! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's pretty sleak. We were the first complex customer and StatusCast hand-held us along the way to our launch today! Cons: Since we were able to get most features that we need during the implementation, not a lot of cons. However, moving forward, as StatusCast gets more customers, I am not sure how flexible it will be. Reasons for choosing StatusCast Flexibility Reasons for switching to StatusCast More robust, off-the-shelf solution. Read More SD Shawn D. Verified reviewer Financial Services 5001-10000 employees Used daily for less than 2 years Review source Reviewed February 2021 StatusCast Rocks! 5 Ratings Breakdown 5 Ease of use 4 Functionality Pros: The ease of use and simple layout for updates Cons: There was difficulty setting it up from the CNAME we currently had in place. It took a bit longer than anticipated, but it was resolved eventually. Read More VR Verified Reviewer Higher Education 10000+ employees Used monthly for more than 2 years Review source Reviewed September 2020 Great tool for IT communication 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It has been used campus wide for IT related maintaience and communication , Great tool for IT communication Cons: Sometimes it has issues with modifying and resending the communication with existing events Read More Showing 1 - 10 of 23 Reviews Load More Reviews ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **29** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **13** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **8** times [Healthcare Compliance Software](https://www.softwareadvice.com/cloud-security/the-guard-profile/) **4.9** (32) Recently recommended **6** times Stuck Between Options? 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