Helped with policies, procedures, and monitoring. Helped get thru many exams.

Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

We’ve used Tandem for the last 3+ years and it has simplified our processes and allowed us to be more effective in managing our programs.

The software is easy to use, makes managing components of Info security way and reports for auditors and board are effective.

There are some reporting feature enhancements that would be helpful, but I appreciate that Tandem welcomes enhancement recommendations.

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.

The ease of use, and the unlimited amount of entries into the respository that an user can upload into their database. Cost also

Very limited on reporting as well as not a thorough Risk Analysis dynamic To mean, just an online document holding bin.

I've been using various modules of the software for many years and am pleased with the depth and capabilities of the product. Examiner and auditors have also been pleased with the output.

The tool is completely web based and accessible from anywhere.

Some of the modules such as Risk Assessments can get pretty complex making them time consuming to setup and review.

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.

The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.