# OpenText ZENworks Service Desk Software Reviews, Demo & Pricing - 2026

> Review of OpenText ZENworks Service Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/incident-management/zenworks-service-desk-profile

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OpenText ZENworks Service Desk

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Overview

# OpenText ZENworks Service Desk 2026: Benefits, Features & Pricing

Wondering if OpenText ZENworks Service Desk is right for your organization?

Our Service Desk Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

OpenText ZENworks Service Desk

No reviews yet

Pricing

Pricing available upon request

### About OpenText ZENworks Service Desk

ZENworks Service Desk is a cloud-based incident management and service desk solution that is customizable and can be tailored to meet the specific needs of any organization. It lets users handle service requests, corporate assets, manage incidents, and more. The platform integrates with other IT systems, such as ZENworks Configuration Management and Active Directory, providing a complete IT service management solution.

Overall, ZENworks Service Desk is a powerful tool for IT service management that helps organizations to deliver high-quality services to their users while reducing costs and improving efficiency.

Wondering if OpenText ZENworks Service Desk is right for your organization?

Our Service Desk Software selection experts can help you in 15 minutes or less.

## OpenText ZENworks Service Desk User Interface

## Popular OpenText ZENworks Service Desk Alternatives

Main Product

OpenText ZENworks Service Desk

No reviews yet

Ratings Breakdown

-   Ease of use
-   Value for money
-   Customer support
-   Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.58Ease of use
-   4.43Value for money
-   4.56Customer support
-   4.33Functionality

Pricing

Starting at $19.00 per month

Get Price

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Ratings Breakdown

-   4.25Ease of use
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Pricing

Starting at $20.00 per month

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Pricing

Starting at €19.00 per month

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Pricing

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Alternative Product

[ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

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Ratings Breakdown

-   4.27Ease of use
-   4.30Value for money
-   4.20Customer support
-   4.39Functionality

Pricing

Starting at $16.00 per month

Get Price

## OpenText ZENworks Service Desk Pricing and Plans

Starting price: Connect with an advisor for pricing

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## OpenText ZENworks Service Desk Features

-   Popular features found in Service Desk
    
    Change Management
    
    CMDB
    
    IT Asset Management
    
    Mobile Access
    
    Prioritization
    
    Problem Management
    
    Real-Time Notifications
    
    Remote Access/Control
    
    Reporting & Statistics
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Support Ticket Management
    
-   More features of OpenText ZENworks Service Desk
    
    Analytics
    
    Configuration Management
    
    Customer Support
    
    Incident Management
    
    Incident Reporting
    
    Knowledge Base Management
    
    Task Management
    

## OpenText ZENworks Service Desk User Reviews

No Reviews Yet

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Stuck Between Options?

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