Buyapowa

RATING:

4.5

(57)

About Buyapowa

Buyapowa is an enterprise advocacy solution with a suite of referral program tools for any brand or organization. It provides a scalable refer-a-friend platform that is suitable for all industries. Buyapowa is designed to help businesses discover advocates, including employees, clients, net promoters, influencers, and more. The platform is customizable in any language and currency. It can integrate with existing systems, apps, and websites. Buyapowa can be used to run multiple advocacy programs and provides omni-channel capabilities. Other features include email automation, SMS reminders, multiple journey flows, referral status tracking, and Single Sign-On. Additionally, this solution includes a range of security features to detect fraud and protect advocates, includi...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Buyapowa Pricing

Pricing is provided on request by Buyapowa.

Free trial: 

Not Available

Free version: 

Not Available

Buyapowa Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Buyapowa

1 - 5 of 57 Reviews

Luis

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

BuyaPowa Relationship

Overwhelmingly positive. I don't think I have another external partner that does as much as BuyaPowa does, and at the speed they deliver.

PROS

BuyaPowa has a team full of powerhouses. They take their time to come visit us in person and talk things through with whoever we want. They are willing to help us come up with new ideas and innovate to make our relationship stronger. The client success manager I am paired with, [sensitive content hidden], is probably the best external partner I have. He is always at the ready to respond to my questions and relay information to the appropriate teams.

CONS

With the company that I work with, there is a lot of politics that come to decision, but sometimes there are things that I can't change but I am asked to pitch it to someone multiple times.

Kathryn

Insurance, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Fantastic Training and Support

The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.

PROS

The ability to offer different types of rewards. The potential for automation.

CONS

We are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.

Reasons for switching to Buyapowa

Looking for more automation and support to develop features.

Vendor Response

Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.

Replied March 2023

Elena

Utilities, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2023

competitive product but with options to improve the tool

PROS

Easy integrationAgile rewards managementGood customer supportCompetitive price

CONS

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

Reason for choosing Buyapowa

Competitive priceRewards managementsEasy integrationExcelent Client Atention

Vendor Response

Hi Elena thanks for your feedback. It's important for us to learn how we can improve, so we've made sure your Client Success manager is aware of what you wrote above.

Replied March 2023

Marek

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Great referral program!

PROS

Great team who are engaged and supportive of the program, working towards optimisations and grow as a channel. Team are always great at implementing new ideas proposed by the business and we've seen a strong growth in the program over the years.

CONS

Limited performance tracking dashboards - would be helpful to have more engaged dashboards built in the platform.

Lauren

Insurance, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Advocate and referral marketing at it's best

PROS

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

CONS

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.

Reason for choosing Buyapowa

Optimal customer experience and superior ability to track and report performance