Referral Factory
About Referral Factory
Referral Factory Pricing
Starting price:
$95.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Referral Factory
1 - 5 of 122 Reviews
Yannis
Verified reviewer
Banking, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
An all-in-one solution for running a successful referral program.
Overall, a very reliable platform, with tons of options for customization and all the needed functionality to deploy, customize, optimize, track and scale successful referral campaigns with minimal technical hussle.
PROSYou can get started with your referral campaigns without much technical hassle, long production times and complicated integrations. The settings are so flexible that allow you to be very creative when it comes to coming up with campaign concepts.
CONSWhen you first get into the platform, you might get a bit overwhelmed with the number of options for customization - requires a little bit of familiarity with how referral programs work - but even if you struggle, the team is always there to support you and your choices in a very timely and friendly manner
Reason for choosing Referral Factory
Overall, Referral Factory seems like the best value-for-money platform in the market, accompanied by great performance in terms of reliability of the platform, as well as delivering exceptional campaign results. Lastly, the friendliness of the team and the quick response time from them always reassure me that I have the right support to be successful as a customer
Liam
Management Consulting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Referral Factory has been a game-changer for our consulting business
Referral Factory has been a game-changer for our management consulting business. While there are some areas for improvement, such as the user interface and initial setup process, the platform's impact on our business has been significant. The integration with Hubspot is seamless, and the ability to incentivise customers to refer their friends and family has led to a steady stream of high-quality leads. The team at Referral Factory has been supportive and responsive, providing valuable insights into optimising our referral programme. We highly recommend Referral Factory as an excellent investment for any business looking to grow and increase sales.
PROSReferral Factory has had a significant impact on our business by generating more referrals and boosting sales. The integration with Hubspot is seamless and makes it easy to manage our sales pipeline and track progress. The ability to incentivise customers to refer their friends and family is a great feature that has led to a steady stream of high-quality leads. The team at Referral Factory is supportive, responsive, and provides valuable insights into optimising our referral programme. I will also give a shout-out to [sensitive content hidden] for their support throughout our 18 months so far with the business providing great customer support.
CONSThe user interface could be more user-friendly, especially for those who are not familiar with referral marketing. The initial setup process can be somewhat time-consuming for the user, however, I understand this is also important to make sure everything is set up correctly.
Reason for choosing Referral Factory
We found it just suited our requirements at the time. Also being based in the UK, it was great to deal with a business in similar timezones.
Lara
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2023
Great start, plenty room for growth!
Amazing support form all involved, and loving being a part of your growth! Fingers crossed our two campaigns are a hit so I can really brag for you ;)
PROSIntegration was easy, support is exceptional, service is top-notch, rewards system is easy and intuitive. And honestly, the layout and design of the campaign creator is great, just needs a few more features to be perfect!
CONSI do find myself having to create media libraries etc to simulate a dashboard which should really be standard with any affiliate program. Also the Hubspot integration also had some issues, which was clearly from my side in the end, but could have been avoided.
Reason for choosing Referral Factory
Because you market your product better and we were impressed by your examples and templates
Paola
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great experience! The platform is very insightful, and it's easy to manage!
As I've said above, the platform is very intuitive and easy to use. The structure is almost perfect and you can handle multiple things at once without any hassle!
PROSIt's a very intuitive platform. Great management structure, with lots of options. You can manage the progress of each influencer and set up a rewards system!
CONSYou can't create your referral codes. It's not a big deal, but I hope they enable this in the future!
Murray
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Having a "virtual team member" bringing us referrals each day was our best acquisitions channel
The template designs were great for inspiration, and allowed us to see the range of functionality for bringing in videos, which is what our business is premised on. The activation of the campaign was great, and it was easy to surface the campaign on our website, and in an emailer to our existing clients.The outcome of the campaign is really where the value lies - seeing good quality new customers, with an added benefit of network effects keeps them spending more, and churning less. So I'd highly advise the software for SMBs.
PROSThe easy onboarding and ability to choose a template made it easy to see an immediate impact visually. We could connect Hubspot to the product, and then let all our customers know that they could refer their friends, and earn a free month of subscription. I really like that Referral Factory allows me as an entrepreneur to see the metrics associated with acquisition volumes and costs. There were many rewards options and their support team was at the ready for us.
CONSI understand that SaaS limits flexibility in how generic it might be, but one area that could be a benefit is easier mapping and notification prompts of emails. Perhaps there could be some notifications beyond email, or a daily/weekly summary of the campaign as well.
Reason for choosing Referral Factory
It came down to the Hubspot integration, which is seamless with Referral Factory.