Traackr

RATING:

4.6

(32)

About Traackr

Traackr is a cloud-based influencer marketing and relationship management software designed to help businesses connect with verified social media influencers to run marketing campaigns and promote products/services. The platform enables agencies to upload and manage influencer contacts in a centralized repository for future reference. Traackr includes a built-in tracking functionality, which allows organizations to monitor influencers’ activities and conversations in real-time. Additionally, managers can gain insights into the performance of campaigns and brand mentions via 360-degree details, analytics and graphs. Traackr was named “Best Influencer Marketing Management Platform” in the 2022 MarTech Breakthrough Awards. Traackr’s pricing details are available on req...

Traackr Pricing

Contact Traackr directly for pricing information.

Starting price: 

$17,000.00 

Free trial: 

Not Available

Free version: 

Not Available

Traackr activity tracking

Traackr Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Traackr

1 - 5 of 32 Reviews

User Profile

Haley

Verified reviewer

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Data driven marketers- this one's for you!

I have been using Traackr for 8 years and I cannot do my job without it! My experience with Traackr has grown in-line with my experience in my career in general- it has evolved into something data first, agile and creator-driven- just like influencer marketing has! Plus- the team at Traackr is super trail blazing when it comes to quantifying influencer marketing success- so it feels like having thought leaders as partners.

PROS

I love the robust analytics included within this platform- from footprint analytics, to audience analytics and through to your campaign's conversion and performance analytics- there is no platform with more in platform data available to users.

CONS

The campaign workflow can be clunky, especially if you are running campaigns for niche and one-funnel purposes, (i.e. top funnel campaign may not even needs links, bottom funnel campaign may not require so many soft analytics steps).

Vendor Response

Haley, thank you so much for your review and honest feedback. We're glad to hear you are taking advantage of the full analytics. Setting up a campaign in Traackr can be as simple as you want it to be whether you're running an advocacy program or doing a niche outreach to a few select influencers. Our campaign setup wizard allows you to enable only the features you'll need for your campaign and skip the advanced analytics setup - getting you up and running in no time!

Replied November 2022

Lizzie

Marketing and Advertising, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Very useful system, strong on analytics

Really positive experience using the tool on identification and analytics work. My team don’t do long term relationship management (simply because it's not our role within the business) but I can see the tool would be able to support this well. Would definitely recommend as an influencer software.

PROS

Traackr is easy to use and has many useful features. It has a large database and a good search functionality so it is useful for finding influencers across a range of topics and in different countries. The network maps and social listening options are extremely useful, as is the functionality for checking articles being shared organically by influencers. Analytics options within the charts give you lots of useful cuts of the data and it's great being able to share the livelink to the charts. It's a strong option for influencer discovery, relationship management and analytics. I also find the customer service team to be helpful and very prompt with replies, which is really appreciated.

CONS

Taking a good screenshot of the network maps can be a bit of a challenge and it can take a little time to dig into the tweets connecting the influencers - it would be great to be able to see that within the map rather than having to check the influencer profile. Price wise I think it starts at a really competitive price point, which is the reason we've been able to use it on so moany projects, however I would like to see more economies of scale within the pricing so I could sell it in on larger projects

Brigid

Food & Beverages, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

AB Brand Advocates

I think it is very easy to use and can be helpful when you're starting from scratch. I find myself using it less when I'm working on a project that's outside of a major city and I rarely use the project management tools.

PROS

The project and tagging features are really helpful to stay organized when working with so many influencers.

CONS

The language used doesn't really line-up to what you're doing if you're working with unpaid influencers. I like the ability to put people into different buckets/stages within a project, but it would be nice if those boxes were customizable. When looking for influencers in smaller cities, I think the pool of people could be better. Those areas don't have as many mega-influencers and it is hard to find people with 7-15k followers who are very influential locally.

User Profile

Arpit

Verified reviewer

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

User Friendly Tool

Amazing Tool.

PROS

The ability to download post level data including IG reels is an advantage we get over other tools we work with. Also, the accuracy of data is very high.

CONS

The ability to export full account data ie all the posts without creating any keyword query is what we would like to have as it is required in our day-to-day job.

Scarlette

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

I have been using Traackr for nearly 5 years!

Using this platform has made me a better influencer marketer, educator, and more understanding of the brand's needs and influencer's needs!

PROS

Traackr is truly the best when it comes to influencer discovery, vetting, and tracking. I have worked on numerous campaigns across multiple clients and this is the only way to stay hyper-organized from start to finish. I love that I can search granular details while casting a wide net when tracking.

CONS

The only complaint is that sometimes TikTok's don't populate but we know that's a TikTok problem :) Traackr always manually ads in pieces of content that don't show up the second we flag them.

Vendor Response

Thank you for your feedback, Scarlette! We're glad Traackr is helping you stay organized across your campaigns while providing the tools and insights you need to deliver results for your clients.

Replied December 2022