# Medallia Ideas Software Reviews, Demo & Pricing - 2026 > Review of Medallia Ideas Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/innovation/crowdicity-profile --- [Home](https://www.softwareadvice.com/) / [Idea Management Software](https://www.softwareadvice.com/idea-management/) / Medallia Ideas Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/innovation/crowdicity-profile/reviews/) # Medallia Ideas 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Medallia Ideas 4.9 [(23)](https://www.softwareadvice.com/innovation/crowdicity-profile/reviews/) Pricing Starting at $250.00 per month Top Alternatives ### About Medallia Ideas Crowdicity is a cloud-based idea management and crowdsourcing platform for small, midsize and large businesses. It is suitable for businesses in industries including retail, banking, financial services, media, communications, manufacturing, educational institutions and nonprofits. Primary features include idea sharing, file uploads, configurable polls and content filters, user profiles, activity streams and social-media sharing. Crowdicity provides users with a platform to share and communicate ideas within an organization. Users have access to private community-communication tools, email management, email alerts, gamification features, blogs and content uploads. Managers can modify user access permissions and privileges, access admin dashboards and view trend analyses. Crowdicity also allows users to create open communities as well as closed communication platforms within an organization. The software offers integration with various social-media sites such as Facebook, Twitter, Google, MSN and LinkedIn. The software is also mobile-friendly. Support is offered via phone and email. ## Medallia Ideas User Interface ## Popular Medallia Ideas Alternatives Main Product Medallia Ideas 4.9 [(23)](https://www.softwareadvice.com/innovation/crowdicity-profile/reviews/) Ratings Breakdown - 4.91Ease of use - 4.88Value for money - 5.0Customer support - 4.44Functionality Pricing Starting at $250.00 per month Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13591)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15404)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6060)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Alternative Product [Aha!](https://www.softwareadvice.com/help-desk/aha-profile/) 4.7 [(561)](https://www.softwareadvice.com/help-desk/aha-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.57Value for money - 4.85Customer support - 4.64Functionality Pricing Starting at $9.00 per year ## Medallia Ideas Pricing and Plans Starting price: $250.00 per month Free Trial Free Version Basic $250.00 per month No plan information available ## Medallia Ideas Features - Popular features found in Idea Management Approval Workflow Brainstorming Commenting/Notes Idea Ranking Ideation Mind Maps Prioritization Status Tracking Task Management Workflow Management - More features of Medallia Ideas Activity Dashboard Activity/News Feed Alerts/Notifications API Collaboration Tools Crowdsourcing Customizable Branding Discussions/Forums Email Management Engagement Tracking Evaluation Management Feedback Management Gamification Polls/Voting Real-Time Analytics Search/Filter Trend Analysis ## Medallia Ideas User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 9% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 5.0 Functionality 4.4 VR Verified Reviewer 1001-5000 employees Used daily for less than 12 months Review source Reviewed May 2018 I had a fantastic experience with the platform and I highly recommend it. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is a very interactive and easy to navigate platform. You can customize the platform to your organizations needs. The Customer Service is outstanding, are always available and provide quick solutions and guidance. Cons: The only thing that I missed was the emojis to spice up conversations and posts. Read More GF Graham F. Marketing and Advertising 10000+ employees Used weekly for less than 2 years Review source Reviewed September 2016 Crowdicity helps a global holding company connect 5 At C Space, we used the platform to build a collaboration platform for Omnicom called SHAPE. It's a place where people who work in agencies all over the holding company can collaborate and contribute ideas to client challenges. Working with Crowdicity has been a pleasure and we chose it both because of its functional ability, and because of the team behind it. They're collaborative, open to feedback and implement changes quickly, and give our team support whenever we require it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The team: The people we've worked with, from leadership to support staff have all been massively helpful and responsive to our needs - it's our number on criteria when choosing a partner. The ability to brand, design, and customize: One of the reasons we picked the site is because we could make it feel totally our own. Our designers could brand it, we could strip the functionality right back and make it super simple for users to interact with. Feeding into the development of features: Crowdicity is always seeking feedback on their features and how the platform can improve and meet our needs in the future. Cons: Nothing to report! Read More GW Guy W. Used unspecified for unspecified Review source Reviewed June 2014 IDea management platform, flesxible enough to be used for so much more.... 4 We have been using Crowdicity for about a year now on a wide range of projects. Born as an internal idea management platform, we tend to use it far more creatively than this because its ease of use and UI makes it an ideal platform for a wide range of crowd intelligence activities. The customer service and personable back office support is excellent, so unlike a faceless uneducated customer service of so many of its competitors. It takes about a day to grasp how to use the system on a surface level but there is so much depth to it that you will continually be thinking of smarter ways to engage your community with it. On the down sides, it is only available in English and German currently, though I am being told this is changing. And users cannot embed video into it directly, a feature we would dearly like to have. Also, since it is an idea management platform it doesnt have the quantitative tools (polls, surveys etc) that some of its competitors have... but we find that you can work around that and set up challenges in such a way that the participants will essentially be doing the same thing. Overall, as a crowdsourcing agency, we regularly audit the market for idea management and online market research community tools. I've counted over 200 in existence. I would put Crowdicity in the top 5. Ratings Breakdown 4 Ease of use 5 Customer support Read More CR Carol R. Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed August 2016 Excellent crowdsourcing package with style and the human touch 5 I have used Crowdicity for two Horizons - NHS England projects and have seen the platform built for Dorset Healthcare. The platform was intuitive and easy to use. There was impressive support from the Crowdicity team especially Amy who responded to our needs and suggested alternative ways we could engage our international participants. Both projects were a major success and fun to do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything. I am sure there is much more that would be discovered if I was working with the platform and team for a longer period. Cons: Did not find any problems with the software. If I was unsure of anything a quick call with the team resolved the issue and provided a range of options to build extra engagement with the platform. Read More AG Andy G. Used unspecified for unspecified Review source Reviewed June 2014 Underpinning pioneering new ways for blended community innovation 5 We are a not-for-profit social enterprise researching and exploring pioneering new ways for communities to work better together, to tap into the genius of the people who live there to make their home town a better place to work, live and play. We have a vision that Community IdeasBanks will become a standard feature of every locality over the next 5-10 years. The Barry IdeasBank aims to be a successful international case study demonstrating how communities can improve their situations and make the most of their potential by sharing ideas while enabling local public services to adopt new partnership ways of working through collaborating with their communities by creating new facilities for community creativity, open source innovation and crowdsourcing. The project successfully uses 'blended' creativity, using both on and off-line activities. It is a partnership between Barry Town Council, the Vale of Glamorgan Council, Pride in Barry and the Royal Society for Arts, Manufactures and Commerce (RSA). The Crowdicity platform enables us to concentrate on community engagement confident that we have a very sound technical platform for subsequent idea management. The idea software enables us to devise new ways of community crowdsourcing. It provides a credible, easy-to-use, visually attractive site. It is easy to manage, and the customer service has been excellent. Ratings Breakdown 5 Ease of use 5 Customer support Read More JB Jodi B. Used unspecified for unspecified Review source Reviewed November 2015 Crowdsourcing + va va vroom = Crowdicity 5 I have used Crowdicity for a number of initiatives / projects over the past four years, all within the NHS (both local NHS Foundation Trust and national NHS Improving Quality work) and have continually been impressed and inspired both by the software's functionality and the wider support and care package that comes with the Crowdicity team. The pros: - a vibrant and social interface that makes you want to get stuck in - fully customisable so you feel like it's your own platform, not something 'off the shelf' (something that is vital if you're to engage your crowd) - this software is bursting with functionality and I think I've only ever scraped the surface of what it can help me achieve - (ref: previous bullet point) it might be packed with features and capability, but it's so easy and intuitive to use (not often you get that balance right!) - the Crowdicity team are undoubtable guru's in this field of international crowdsourcing and getting people engaged to have their say - ongoing developments to the software mean that you get the latest features, thanks to the team who are constantly striving for improvement, quality and excellence The cons: - I really can't think of any other than I'd like to use it a whole lot more and wish all my work could be crowdsourced in this way! We're only just starting to realise the benefits of this kind of software in the NHS Ratings Breakdown 5 Ease of use 5 Customer support Read More BB Bethan B. Used unspecified for unspecified Review source Reviewed December 2015 Effectively harnessing the power of the crowd - delivers beyond expectation 5 The Crowdicity software has provided us with an intuitive, easy to access (desktop, mobile) and therefore easy to implement platform to bring otherwise isolated individuals and teams together to share challenges and ideas. Many of its features are flexible and therefore can be tailored to fit in with your business/innovation processes or to suit the requirements of a particular challenge you are launching across your community. We have used the platform to identify key needs and challenges, asked staff to share their thoughts and ideas in response to specific challenges and to generally bring together staff across numerous hospital and community sites online. Being able to manage activity via tailored functions and groups has been key to this. Our end to end experience of using this software has been excellent. On first approaching Crowdicity to understand more about their product through to rolling it for use across our organisation, we have been supported with helpful insight, appropriate training and responsive customer service. Crowdicity regularly add new features and updates to keep the platform current and its functionality relevant. The Crowdicity team have great depth of knowledge, not only of the fuctionality of their software but of the whole area of ideation, effective communication online and harnessing the power of the crowd. Ratings Breakdown 5 Ease of use 5 Customer support Read More ME Matt E. Used daily for less than 6 months Review source Reviewed February 2018 Running a challenge on Crowdicity was a great way to connect with and leverage ideas from a crowd. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The elegant design, ease in building the platform, and the overall interface of the user experience was easy to navigate and accessible for new users. The Crowdicity team that helped me with setting up the challenge and the platform were really helpful, attentive, and patient, and provide the necessary insight that I needed, when I needed it. The platform provides every opportunity to bring in new ideas from a diverse crowd. Cons: Having to do my own advertising for the crowdsourcing challenge, and making sure that I was driving a lot of traffic to the platform, was an obstacle I had to overcome. This was one of the tradeoffs of using a platform that does not have a group of 'solvers', or users, who actively work on challenges that interest them. Having a really good marketing and advertising strategy is important for a successful crowdsourcing challenge. Read More TC Trevor C. Law Practice 501-1000 employees Used daily for less than 12 months Review source Reviewed March 2017 Easy to use and very visuak 5 We have used Crowdicity to great effect to generate innovative ideas. Our first "Innovation Week" has been a great success in large part due to the ease of use and Crowdicity's engaging front end. People enjoy the opportunity to share ideas on the platform and the social media style interaction it provides. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use, engaging front end Cons: Back office analysis functionality could be improved Read More HH Holger H. Used unspecified for unspecified Review source Reviewed June 2014 set up your own crowdsourcing challenge 5 We have now been using Crowdicity for a bit more than a year, with more than 5 different communities. While there are always things that could be improved, working with the Crowdicity customer service has been a really pleasant experience - usually you find a good solution, and bugs are fixed quickly. Participants usually find it easy to use the Crowdicity platform, and we are now receiving few complaints. What distinguishes the Crowdicity platform from other systems that we have looked at: You don't have to pay them to configure individual challenges for you, because the back end is so easy to use that you can do it yourself. This gives us a lot of flexibility to respond to unexpected events, and we can set up new challenges very quickly if required. We have looked at quite a lot of different vendors (one of them even said that he never had a client who evaluated their platform as carefully as we did), and I would certainly chose Crowdicity again. Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/innovation/crowdicity-profile/reviews/) ## See what companies are saying about Software Advice