Ideawake

RATING:

4.7

(88)

About Ideawake

Shockingly simple idea management platform proven to transform ideas into impact. Return on Investment Guarantee, fast and easy onboarding, 24x7 customer support, and enterprise grade security. Ideawake is a cloud-based solution that helps medium to large businesses manage the entire innovation lifecycle, from idea collection to its execution on an organizational level. The centralized platform allows enterprises to increase employee engagement, enabling users to submit actionable ideas and contribute to business growth. Features of Ideawake include participation control, gamification, challenge creation, crowd voting, automated email invitations/notifications, real-time chat, scorecarding, incentive programs, reporting/analytics and more. It enables businesses to us...
Evaluation
Slide 1 of 3

Ideawake Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ideawake

1 - 5 of 88 Reviews

User Profile

Ron Elius

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

Map-out your innovative ideas and make it happen

Great!

PROS

Crowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion.

CONS

Maybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it.

Margaret

Accounting, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Innovating and Building for the Future

Our Firm is utilizing Ideawake to bring out any and all ideas that all employees, long-term and new may have. Those that impact out customers as well as the employees individually. This has brought about a plethora of ideas and is showing areas in which improvement is needed, which the Firm is addressing by relevancy.

PROS

This program is a great collection center to have for gathering ideas and funneling them into one place to be viewed by one and all for an organization. It helps an organization to innovate and grow by utilizing their current knowledgeable staff as well as their newly acquired talent. Instead of having to submit stacks of paper documents, graphs and spreadsheets and any other documents that were needed when submitting an idea like in the good old days in years past and having to worry that some of the documents will get separated or misplaced, Ideawake allows you to put all your files into one area where the end user can find them at any time. The other nice option that is offered is that as a user who submits ideas, they have the capability to follow their idea, as well as others, and see where it is in the approval process as well as who is handling the idea. Overall, this software has helped the employees of our own Firm to contribute a wealth of ideas to those who can help us to make change happen.

CONS

Technicality wise I do not feel that there are really any Cons. My only issue with the idea of submitting information of this type of substance via electronically is that it removes the one-on-one connection that is built when working with a person. Trust is formed when interacting with a person over a period of time. And when interacting with a person about an idea, you are both able to discuss it and view it from different perspectives, which can generate more ideas, which can improve upon your idea or point out an area in which you need to shore up a weak spot in your idea. Communication is an important component in not only business but also in creation and innovation. So while this product is a fabulous tool to utilize, please do not forget that communicating with others is still important in developing and implementation.

Anonymous

5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

mostly cooky ideas

I did submit a real idea that could be implimented, interested to see what happens

PROS

a way to get ideas in front of people who could actually make it happen

CONS

Many of the ideas that I see submitted make no sense / are already part of the product / are unfeasable / are not good ideas

Anonymous

10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Ideawake Gathers Your Ideas Together in One System

PROS

Whenever we have meetings with the creative and technical departments, we are always brainstorming about ideas. I call it the meeting with the greatest minds because I’m always learning something new. It keeps me motivated to work better. Ideawake is an amazing application that allows you to put this ideas into good use. We compile them together and see which ones we can apply to our work. We also use it for the outside consumers because they are the ones who can provide helpful advice. Their added features are project management, tracking and status developments. Such a useful software for everyone.

CONS

Haven’t encountered any problems so far, but I heard from my co-workers that they were not too happy with the customer service department because they had to wait for a long time to receive their reply for a certain issue. Other than that, a perfect 10.

User Profile

Benjamin

Verified reviewer

Insurance, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Easy, inclusive and powerful.

PROS

Quite simply: Ideawake combines all of the most desirable features the competitors miss in one way or another (and likely a much higher price). What I like best is Ideawake is set to scale with your company - NOT built to be a one-size / one price / consulting required solution. > Activity Dashboard > Challenges -> Fixed or open duration > Brainstorming > Collaboration > Creator Tracking > Idea Ranking > Project Tracking > Status Tracking > Easy Administration > Can securely keep idea management internal, AND open up to external sources.