Ideawake vs Planview IdeaPlace

RATING:

4.7

(88)

Ideawake has 88 reviews and a rating of 4.72 / 5 stars vs Planview IdeaPlace which has 49 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (88)
4.4 (49)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 22, 2024
May 6, 2019
Pros/Cons
  • Pros

  • What I like best is Ideawake is set to scale with your company - NOT built to be a one-size / one price / consulting required solution.
  • We didn't do any training for our first innovation challenge and yet we exceeded our usage goals. When we had a question on something the team was quick to help answer them.
  • Cons

  • So far, there is a functional error in tagging ideas (there are only three tags available, I can't add any, and the tags available aren't really related to the focus).
  • The learning curve is there. It is easy once you understand the system, but if you are thrown in without any education or training, it could be difficult at first.
Read all user reviews
  • Pros

  • We really like the ease of use, user interface, and metrics analysis. Additionally the customer service is very strong.
  • Community management, including voting and comments. Great support from Spigit managers who are always ready to give you a good piece of advice.
  • Cons

  • From an Administrator perspective I anticipate some confusion between the Community v Challenge level.
  • The platform doesn't support multiple authentication sources for single sign-on.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos