# icon

> Reviews of MindMeister . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MindMeister  is a good fit for you!

Source: https://www.softwareadvice.com/innovation/mindmeister-profile/reviews

---

[Home](https://www.softwareadvice.com/)

/

[Mind Mapping Software](https://www.softwareadvice.com/mind-mapping/)

/

[MindMeister](https://www.softwareadvice.com/innovation/mindmeister-profile/)

/

MindMeister Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/innovation/mindmeister-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/innovation/mindmeister-profile/alternatives/)

# MindMeister Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(220)

4

(57)

3

(12)

2

(2)

1

(8)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.1

Value for money

4.1

Functionality

4.4

* * *

### Pros

"The huge benefit it is already has all the tabs for different options (eg "what could we improve" and "what could we learn") so that we're collecting both positive and negative feedback."

"Nice and easy mindmapping tool and platform (it was)."

"I also like the variety of mind map templates available in MindMeister, which has allowed us to create mind maps for different purposes and projects."

### Cons

"The support team’s responses have been slow and ineffective, repeatedly asking for screen recordings and technical details without addressing the root cause."

"Poor customer support: support experience described as "suffering" due to lack of effective help."

"I have been stuck in a loop of not being able to connect to my account, getting extremely slow and convoluted customer service, reestablishing access, then losing it again for the last 5 months. "

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

299 results

Sort by

MindMeister Reviews, Pros and Cons - 2026 Software Advice