About Funnelback

Funnelback is a cloud-based software that helps businesses leverage machine learning algorithms to conduct website searches and retrieve personalized results. Professionals can use the dashboard to view recurring search trends and identify engaging content, enabling marketers to curate content strategies or PR plans accordingly.

Funnelback allows organizations to filter the search algorithm based on specific permission levels, locations or content interactions. The application displays search results in the form of videos, tiles, tabs or web pages, improving customers’ experience with the brand. Additionally, it lets managers utilize built-in Web Content Accessibility Guidelines (WCAG) and generate performance reports.

Funnelback provides an SEO editor, w...


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1 Reviews of Funnelback

Overall rating

4 / 5 stars

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February 2019

Daniel from SquizNZ

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

February 2019

Funnelback review

Fits a purpose but has its annoying issues. Implement it as part of client work often.

Pros

Basic implementation with Funnelback is relatively easy as product comes mostly built and out the box product is functional with learnable config.

Cons

Use of Freemarker for template is painful. Have recently started just using Funnelback as end point and returning whole json object to work with. Also, the Documentation can be kind of useless at times - certain topics lack detail and (ironically) the search isn't that good. Also interpreting the crawler update and log files can be challenging to interpret with minimal support to improve understanding.