--- title: "Appenate Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Appenate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Appenate is a good fit for you!" source_url: "https://www.softwareadvice.com/inspection/appenate-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Appenate](https://www.softwareadvice.com/inspection/appenate-profile/) / Appenate Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inspection/appenate-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inspection/appenate-profile/alternatives/) # Appenate User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 173 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 131 reviews (76%) - 4 stars: 34 reviews (20%) - 3 stars: 6 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - These forms have also been great with court cases and getting invoices paid because we are able to see approvals and signatures from our customers. Since we first started, we have added new forms and divisions and implementing the app to the daily routine of our guys has been easier than ever. - We started using Appenate for daily reports and deliveries, but since using it we have realized that almost any paper process can be digitalized on appenate saving paper costs, and allowing field employees to fill out forms anywhere at any time allowing us to get reports the very same day we request them. - We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps. ### Most mentioned cons - However, the Scheduling Function does not exist, therefore, we continue to track work orders manually and it continues to be a huge hassle. - Need to learn and trained before able to create a new form automation since the tools can get confusing and need technical knowledge to operate. - We sometimes have issues with the app automatically uploading form submissions. ## Appenate customer reviews Showing reviews 1-25 of 173 (page 1). ### Easiest Form builder You'll come across!! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's the most user-friendly form builder I've ever used! The drag and drop option for builds saves sooo much time and effort! #### Cons I think the subscription price is a little inflated for a program that lags and can crash at critical data processing times. --- ### Forms On Fire review. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. I really like this platform, mainly because of all the handy options and tools it natively provides. Aside from the occasional crashes because of certain files, I have nothing to complain about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The fact that you can use it offline is definitely a huge advantage. No need to be constantly connected, so even if your network connection fails you can always continue to work on what you were doing. It is also very easy to use and learn how to exploit. And there is a drag and drop option for the non programmers, which is also a nice option to have. #### Cons Be careful when handling large files, as it can sometimes freeze and crash for no reason. Also, the advanced formulas and calculations can be confusing and hard to configure at first, which is the only hard thing to understand in this software. --- ### Better than having to do all paperwork by hand - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use cameras in the field to capture images of the site and dump it directly into our SharePoint system. However, the Scheduling Function does not exist, therefore, we continue to track work orders manually and it continues to be a huge hassle. At least, now our Reports look Standard (as opposed to trying to read everyone's poor handwriting). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In reality Forms On Fire stores the data off-line and that's a good thing since most of the software we purchase will either "crash" or have issues with us working at this location. Plus, its a great feeling knowing I don't have to carry around those clip boards. The app pulls in the historical data tables fairly well... I'll give it that. Getting the basics set up did not take me the entire weekend so I am happy that it works. #### Cons Unfortunately, the app freezes horribly once we attempt to upload large lists of itemized lines. To add insult to injury, their is NO Native SAVE BUTTON. So, as soon as you attempt to create a Draft for Saving, things get very messy and your data disappears FOREVER. I have no idea why they won't correct the problem with the date update since it only updates on an hourly basis. Since nobody provides a Change Log for updating existing complicated forms, changing older forms causes me headaches. --- ### Forms On Fire does what it says it will do - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I didn’t expect making a standard spreadsheet into a functional tracking tool for our Purchase Orders would work without having to hire a whole IT department. Forms On Fire stopped us from doing all the manual stuff and the customer care and reporting is great. Maybe it’s okay since it has been keeping the Sales Team from losing all their leads all the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A programmer is not required to create software. I was expecting those automated bot thingies to be complete failures when generating the PDF’s but they’re actually creating them without taking down the server. My hands are cold so I’m glad you don’t have to build your own database from scratch either. #### Cons The formula they called “expressions” give me a headache because they just don’t make sense. As of today email delivery via bots only works for domain users which is frustrating. #### Vendor response Thank you for the great review! Email delivery via bots works for any email address (not just domain users). Please reach out to support@appenate.com, and we'll get that fixed for you right away. Replied June 2026 --- ### Actually does work better than a stack of paper - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At least it got us away from those busted-up Excel spreadsheets, and now everyone in the office receives the information instantly. Now the technicians will have to complete their paperwork accurately (no more submitting 1/2 done work) because they cannot save their incomplete work. By standardizing all of our processes we have reduced by hundreds, the number of errors made daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a very long review and it's been an hour since I poured myself a cup of coffee, which is now as cold as the old warehouse I am currently in. But at least I'll be able to finish this review before the coffee congeals. One major relief is that I did manage to make the conditional logic work and I haven't had the system crash on me so far. #### Cons The interface looks like it came from the Stone Age. Finding the workflow settings is literally a blind man looking for a needle in haystack. The learning curve seems to be an impenetrable cliff wall. #### Vendor response Hi Moiz, First off, we hope you’ve managed to get a fresh, hot cup of coffee - you certainly earned it after that marathon session! We’re thrilled to hear that the conditional logic is holding up and that moving away from those "busted-up Excel spreadsheets" has already reduced your daily errors by hundreds. That kind of impact is exactly why we do what we do. However, we don't want you feeling like you're staring down a cliff wall. With our free onboarding service from our world-class training team, you'll be doing tuck-somersaults off that cliff in no time. Feel free to book a free onboarding session at training@appenate.com. Let’s get those workflows feeling as smooth as your favorite morning brew. Replied May 2026 --- ### Ultra customizable and super user-friendly form builder/data capture - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started using Appenate for daily reports and deliveries, but since using it we have realized that almost any paper process can be digitalized on appenate saving paper costs, and allowing field employees to fill out forms anywhere at any time allowing us to get reports the very same day we request them. The custom word and excel templates are amazing and allow simple form entry while still exporting to PDF's on the exact same paper forms that we are using. This is super helpful for forms that need to be submitted on a specific standard form that a client or anybody else requires while still making form entry super simple for our employees. There isn't a single form or paper process we have came across that we haven't been able to digitalize with Appenate. The number of forms is also unlimited so not having a cap or getting charged to create more forms is huge. The more forms you create the more savings and value you get. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros super customizable. Can automate filing documents/forms via connectors as well as organizing them in any way you see fit (by date or month submitted, manufacturer, person that submitted, etc.) Eliminates and automates to some extent paper processes. Able to build databases/lists off of any form, can export to excel, sheets, etc. or have a sheet that is constantly updating in real time every time there is a new entry. The options and customization is endless. Cost is super competitive and some of the best pricing I've seen. No form limits. Straight forward drag and drop #### Cons Only cons would be the learning curve on building forms and using connectors, but any form building software will have the same con. It is just part of learning the tool. The new AI tool allows natural language to build forms by just telling it what you want now too, which makes the learning curve about as low as it could be. The support team is also amazing so any issues or problems you run into when building forms, or if you are just not sure how to build something out can be solved by sending an email or booking a call with support. Super quick response time and anything that I've ran into problems or wasn't sure how to build, was promptly solved by customer support. Not only will they get on and solve the issue but they will actually show you how they did what they did which allows you to learn so much faster, and the learning curve far easier. Support docs and formula cheat sheets are a massive help as well saving a lot of time. #### Vendor response Thanks so much for the detailed review, John - we really appreciate it! Glad to hear Appenate is helping you digitize processes and deliver real value, and great to know our support team has made the learning curve easier. Replied March 2026 --- ### Solution mobile et intuitive pour la collecte de données - Overall rating: 5/5 - Reviewer: Steeve B. - Industry: Insurance - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mon expérience avec Forms On Fire a été globalement positive, surtout pour la numérisation et l’automatisation de la collecte de données sur le terrain #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La possibilité de créer des formulaires personnalisés sans aucune compétence en développement, grâce à une interface glisser‑déposer et des modèles prêts à l’emploi #### Cons La plateforme est simple à utiliser pour des formulaires basiques, mais certains outils avancés (logique conditionnelle complexe --- ### Great Customizable App. - Overall rating: 5/5 - Reviewer: Sierra B. - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love how customizable the app is. We have several forms that can print however we like. Customers seem to like them too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app is very easy to use once you create your customer forms. You can easily update forms when necessary. #### Cons Updating customer, contact, and inventory lists could be simplified. It takes time to export and import lists when over a certain amount. #### Vendor response Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying the flexibility and ease of use when building and updating your forms. We also appreciate your note on list management, and we’ll continue working on making that process faster and more seamless. Replied March 2026 --- ### A great fit for us - Overall rating: 5/5 - Reviewer: Scott M. - Industry: Paper & Forest Products - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Forms On Fire has been a great fit for how we handle jobsite safety meeting attendance. We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps. We were all comfortable with it right away because it was simple and hard to mess up. No pushback from the field. Getting set up was actually pleasant. The onboarding folks worked with us to build out the whole setup quickly. The switch from our old process was smooth. We would recommend Forms On Fire to anyone dealing with the same kind of documentation and process needs. For context we complete approximately 200+ forms per month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forms On Fire has been a great fit for how we handle jobsite safety meeting attendance. We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps. Getting set up was actually pleasant. The onboarding folks worked with us to build out the whole setup quickly. The switch from our old process was smooth. #### Cons No real con, but adding/editing connected data could be easier. And connected data over 100 rows must be re-imported for any edit/addition/subtraction. No big deal but a bit of a pain. #### Vendor response Thank you for sharing your experience! We’re thrilled to hear that Appenate (Formerly Forms On Fire) has helped streamline your jobsite safety meetings and made record-keeping and proof of attendance effortless. It’s great to know the onboarding process was smooth and that your team adapted quickly. Replied March 2026 --- ### Excellent aupport - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Farming - Company size: 201-500 employees - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good customer service. Always prompt on getting me help when needed. Appreciate the time and care given. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Anytime i have any issuea customer support would correctnit immediately, saving me time. #### Cons Had a couple hang ups with one farm not taking the audit. I notified support and issue was corrected right away. #### Vendor response Thank you for taking the time to share your feedback. We’re glad to hear that our customer support has been responsive and helpful when you’ve needed assistance. Providing timely, reliable support is important to us, and we appreciate you recognizing our team’s efforts. Replied January 2026 --- ### Solid, dependable and powerful - Overall rating: 5/5 - Reviewer: Geoff T. - Industry: Computer Software - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I have built a fully comprehensive digital paperwork system with Forms on Fire for a client. It has transformed their business, automating many manual tasks and saving dozens of hours every month ongoing. The return on investment is off the charts. I also love the fact that the support is so responsive and helpful, even when it's a complex question I rarely need to explain more than once, and answers are timely and helpful, often going the extra mile. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Forms on Fire is the flexibility. It's a blank canvas, you can create any type of form you require. With a little bit of technical knowledge it can be made extremely powerful. I appreciate the fact that it isn't aimed at consumers, as other form builder tools are, so it goes straight to the powerful functions needed in a business environment. #### Cons The built in data dashboards and analytics are adequate but not amazing. However these can be bypassed by exporting data to another platform using the integrations or API, and custom dashboards and reporting can be built there. #### Vendor response Geoff, we are amazed at what you built, it's a great example of going way beyond forms to a fully data-driven application. Thanks for the kind words! Replied July 2021 --- ### Easy for new field staff and no lost data - Overall rating: 5/5 - Reviewer: Kathy B. - Industry: Environmental Services - Company size: 11-50 employees - Product usage: 3-5 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Excellent, this app has enabled us to spend more quality time in the field and less time in the office post processing our field visits. It has increased our accuracy and efficiency. Their customer service is second to none. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use - we were easily able to train our seasonal/temporary employees in using Forms on Fire. They love it, enables them to spend more time in the field and less on paperwork. No lost data. #### Cons Very occasionally we have a report that is lost in space, but it's the info. is recoverable from the FoF website. --- ### User Friendly & Super Customizable Program! - Overall rating: 5/5 - Reviewer: Alex S. - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have loved every bit of this! We love the customization of the forms and how easy it is to implement and adjust based on our service needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros To someone who isnt super familiar with computers and tech, this program is super user friendly to both create and use on the app. I am easily able to look up how to insert different things onto the documents I create and it is very simple to edit. This program offered so many features which made it stick out from others. This was the only program that was this easy to customize and had all the features we were looking for. We offer a unique and broad amount of services so finding something universal was very important. When I have trouble I can message a customer service rep and they are quick to answer my question and find a solution. Sometimes, they even do the action for me and teach me how to do it on other documents. Our paperwork/app is constantly live as we are a 24/7 restoration company so being able to reach out and get a response so quick is super helpful to resolve any issues and keep our divisions running efficiently. Our techs use this app even during their emergencies in the middle of the night and the property receives the email and is aware of whats going on immediately. The fact that this program will email paperwork and photos keeps our customers informed at all times is amazing and has been so useful for any issues we run into. Our technicians were able to ease into the app seamlessly. They were able to complete paperwork efficiently and they would make me aware of changes that needed to be made and I could go onto the browser and change it immediately for them to submit paperwork. We are a small company that was still using physical sheets of paperwork out in the field and it was a very smooth transition switching over to this. Within weeks, we were able to covert all of our divisions over to the app. It helped us resolve our main customer complaints about paperwork and photo. Overall, this program has elevated our business and level of our customer service. Our company has been using this program for over 3 years now with over 10 divisions that each require several forms. This has made it so easy to communicate with customers along with acquiring all of the information we need for billing purposes. These forms have also been great with court cases and getting invoices paid because we are able to see approvals and signatures from our customers. Since we first started, we have added new forms and divisions and implementing the app to the daily routine of our guys has been easier than ever. This is our main form of communication and keeping record of all services and jobs we perform so it being so simple and customizable has been amazing for us. #### Cons We sometimes have issues with the app automatically uploading form submissions. Our technicians sometimes have to use the 'force sync' button to upload the document. #### Vendor response Wow—what a truly touching review! Thank you so much for taking the time to share your experience. We’re thrilled to hear that the ease of customization and the responsiveness of our support team have made such a positive impact on your day-to-day operations. Knowing Forms On Fire helps keep your teams and customers connected—especially in a 24/7 environment—means a great deal to us. We sincerely appreciate your continued trust and support. Replied December 2025 --- ### Great product and easy to use - Overall rating: 5/5 - Reviewer: Kyle L. - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using it for years, it is essential in making us the fastest and most efficient on our industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and customer support is un matched in developing inter connected systems for data entry. #### Cons Learning curve starts steep but once you get the hang of designing a form, there is no faster way to create word and excel documents. #### Vendor response Thank you for sharing this! We really appreciate your kind words and the trust you’ve placed in us over the years. We know the learning curve can feel steep at first, so we’re glad to hear it’s paid off and has become such an essential part of your workflow. We’re grateful to be a part of your process and your continued success. Replied November 2025 --- ### Forms on Fire - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been with Forms on Fire for several years and our experience has always been positive. We have continued to expand our use of the Forms on Fire functionality and are very pleased with the solutions and support that Forms on Fire provides. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to build and customize forms that fit our business needs. We have been able to build many different forms. We are currently implementing a new form to assist with creating proposals from the Forms on Fire app. #### Cons We have experienced problems installing the Windows version of the app on our users desktop computers. We have been able to resolve the install problems, but it has been an ongoing issue. #### Vendor response Thank you so much for taking the time to leave this review. We truly appreciate your long-time partnership and your continued trust in us. We’re glad to hear the platform is supporting your workflows, and we also appreciate you sharing the feedback about the Windows app—that’s helpful for us as we continue improving the experience. Thanks again for being part of the Forms on Fire community! Replied November 2025 --- ### User friendly form creation app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The form creation gives a seamless and hassle-free experience, with predefined actions which simplify the entire process. The UI is very clear and user friendly, making it easy for users to create, update, and edit forms more effectively. Security is it's top priority, considering that all data entered is well protected. The application is easy to use on both iOS and Android devices. Customer support is available via chatbots and email, providing immediate assistance and resolving queries quickly. Latest version of mobile app gives better experience to users in speed and performance compared to the older ones. #### Cons Experienced slight delay in using mobile app while offline and app slows down when using camera to capture more images for large forms #### Vendor response Thank you so much for your thoughtful review and kind words! We’re thrilled to hear that you’re enjoying the app overall. We also appreciate your feedback about the camera slowing down when capturing more images on larger forms — that’s very helpful for us to know. Our team is always working on improving performance, and your input will guide us as we look for ways to make image capture smoother and faster. Thanks again for sharing your experience — we’re grateful to have you as a client! Replied October 2025 --- ### Technical Surveys - Overall rating: 5/5 - Reviewer: Paul P. - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered We needed a way to capture survey information from our engineers and have that data distributed to our designers and sales people to assess the results - many of our customers are in rural areas with no internet coverage, so the ability to work off-line was critical. We use the software on a regular basis and are able to instantly update the survey forms with engineer feedback for re-use within minutes. It has helped us conform to industry documentation requirements as well as provide consistent data for our designers to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and create sophisticated data entry forms for our engineers to capture customer data. The killer feature for us is the off-line ability to capture data and then upload automatically when next connected. Customer support is amazing! #### Cons It does a whole lot more than we need, so it would be good to be able to use a simpler cut-down version --- ### I was very impressed with their professionalism and customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been using it for two or three years now and everything works very well, it's easy to use. The program managers are very attentive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like it because it is easy to use and the staff is very attentive when you need help, and you soon receive the help #### Cons I think there is nothing wrong with this app, I am very satisfied and I'm happy to use it and overcooked #### Vendor response Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such a positive experience with us, and we’re grateful for the opportunity to work with you. Your support means a lot, and we look forward to serving you again! Replied October 2025 --- ### Form creation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It is the best in online form creation and its AI-POWERED and good in survey #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forms on fire is a user-friendly interface and has flexible accessible features #### Cons I haven't found any challenges with this software #### Vendor response Thank you, Alexander! We’re thrilled to hear Forms On Fire is working so well for you—especially the AI-powered features and surveys. If you ever want to explore more advanced capabilities, we’d love to help you take things even further. Warmly, Sam Calderon Director, Client Success | Forms On Fire Replied July 2025 --- ### A User-Friendly Approach to Form Building - Overall rating: 5/5 - Reviewer: Kaung K. - Industry: Telecommunications - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered I've positive experience with Forms On Fire with its user-friendly interface, customization functions and robust features set. It's ability to streamline data collection and workflow automation is particularly well-received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like most about Forms On Fire are its intuitive and user-friendly interface and drag-and-drop functionality that easy to use and navigate. I also appreciate its comprehensive functionality and advanced features. #### Cons I don't have much dislike about Forms On Fire except of its steep learning curve for some complex features.. #### Vendor response Hi Kaung Khant, Thank you for the kind words! We’re so glad the intuitive interface and advanced features of Forms On Fire have made a strong impression and are helping streamline your data collection and workflows. You're absolutely right—some of the more complex features can have a learning curve, and we’re always here to help with training, templates, or hands-on guidance to make things easier. We truly appreciate your feedback and look forward to supporting your continued success! Warm regards, Sam Calderon Director, Client Success | Forms On Fire Replied July 2025 --- ### Data collection made easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Civil Engineering - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Forms on Fire for almost 7 years in my job at an international engineering firm and cannot speak highly enough of this product! I have designed forms from basic single-page fill-in-the-blank type forms to incredibly complicated multi-page forms using pre-populated repeating tables, subforms, and even approval steps. I am not a coder but have been able to design forms that do everything my clients have asked, including making stepwise decision-making fields. Some of our field techs have been resistant to using digital forms but most of them report back that they love how easy-to-use the forms are and they don’t ever want to go back to paper. The project managers are equally enthusiastic about the data they receive since they no longer have to decipher handwriting or deal with entries that do not conform to their requirements. My company’s firewall does not allow direct posting to SQL so we had to use the API and go through the Sync connector. Forms on Fire support was very helpful through this process, working with our IT department to get everything set up correctly. In fact, the support team has always been wonderful, responding quickly with suggestions or work-arounds whenever I have gotten stuck on a complicated solution. If you need to collect data in any remote setting, you can not go wrong with Forms on Fire. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to learn and easy to use. You can make edits without interrupting field team. You can get your data in practically any way you need it. The data is clean and consistent. #### Cons My only complaint is that I can't use the repeating table with a repeating table with the Sync SQL connector - I have many projects that could use this. I do have a work-around (subforms) so I can deal with it but sure would be nice! #### Vendor response Thank you so much for your detailed and positive review! We're thrilled to hear about your successful experience with Forms on Fire over the past 7 years and how our platform has been instrumental in your projects at the international engineering firm. Regarding your feedback about the limitation with the Sync SQL connector and repeating tables, we appreciate you bringing this to our attention. We're excited to let you know that integrating repeating tables with the SQL connector is currently in development and will be included in a future update. We believe this enhancement will make your projects even more streamlined and efficient. Thank you again for your support and for being such a valued member of the Forms on Fire community. We look forward to continuing to serve your data collection needs with even more functionality! Replied May 2024 --- ### Very easy for end users to grasp - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Had a use for the product and everyone I talked with, was more than helpful getting us comfortable and up and running quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to get end user paper documents and processes converted to electronic format. very customizable product. #### Cons I really don't have a dislike for the product. #### Vendor response Thank you so much for your positive review! We're thrilled to hear that our product's ease of use and customization have met your needs for converting documents and processes to electronic format. Your satisfaction is our top priority, and we're here to continue providing you with the help and solutions you need. Thanks again for choosing our Forms On Fire and we look forward to supporting your success in the future! Replied March 2024 --- ### Mobile Forms - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positives. Will be using it for years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy customise and professional fast respond from support. #### Cons Only if it can be cheaper on subscription #### Vendor response Thank you for the amazing review you left us. Your thoughtful words and detailed feedback are not only incredibly appreciated but also instrumental in helping us serve you and others better. Please remember to reply to the original email we sent out. Replied May 2024 --- ### Great Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FOF has provided a very efficient and effective tool for us to record and report information from very remote locations. It was easy to import and integrate the data captured with other analytics to enhance overall company reporting. I highly recommend this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product has saved us significant time recording and reporting data from remote locations. It is easy to use and the support staff was very easy to work with! #### Cons At this point we have not had any major issues or cons with this product. #### Vendor response Thank you for sharing your positive experience with our product! We're thrilled to hear that it has significantly streamlined your data recording and reporting processes, especially in remote locations. Your praise for our user-friendly interface and supportive staff is greatly appreciated. It's awesome to know that you've found value in Forms On Fire's application and we are happy to hear that the system has contributed to enhancing your company's reporting capabilities. Your high recommendation means a lot to us! Replied October 2023 --- ### Highly customizable and critical to our operations! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally a great experience. Any issues have been quickly resolved by the FOF team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases. #### Cons No real complaints. The software meets our needs. #### Vendor response Thank you so much for your review. Be sure to reach out to support whenever you need us. Replied September 2023 ---