Fieldbook

RATING:

4.0

(10)
Overview

About Fieldbook

Inspectors, project engineers, and office employees use Fieldbook to create, edit, manipulate, and search project data from any location. The data-first approach allows users to generate reports automatically with visuals and observations. They can also find photo evidence to resolve or prevent disputes and search by labels, data type, location, date range, and other custom fields, including contractor names or materials. Current clients include departments of transportation, engineering firms, contractors, and industry-related materials companies. At its core, Fieldbook is a data collection and project collaboration tool. It allows project staff to convey information and issues from the job site immediately, save time and money, and prevent reporting mistakes. Remote...

Fieldbook Pricing

Contact us for more information. We can be flexible when it comes to payment frequency and other details.

Free trial: 

Not Available

Free version: 

Not Available

Journal: capture and share field observations in real-time.
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Fieldbook Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Fieldbook

10 Reviews

Justin

Civil Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Montlake sr520 project

The ease of the program made it very easy for inspectors to use and submit field reports in a timely manner with minimal revising needed.

PROS

This product is very user friendly, especially after training was implemented. A basic knowledge of basic IOS functions was beneficial but most users find it very easy to use. I like the mobility and tracking that this offers. It made the inspection process very easy in terms of reporting.

CONS

When i used it i found the granting of permissions and the ability of any user to change or edit certain aspects of the feild software was too easy and should be limited to administrators. Addition of tags without control makes this search and drop doen boxes a little muddy when searching for tags.

Reason for choosing Fieldbook

n/a

Reasons for switching to Fieldbook

The prime contractor/client that I worked for made the decision to utlize the software on a large civil construction project.

Jason

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Headlight Is Critical to Our Operations

We utilize Headlight for all day-to-day progress tracking. Additionally, I use it for cost and quantity tracking and reporting for a client that is heavily unit-priced based. While there are areas for improvement and advancement, it is an excellent system that has proven critical to our mission.

PROS

I think this is an excellent software platform for field use and tracking. The staff is top-notch and always helpful.

CONS

There are some features that seem to be challenged. I review the dashboard regularly, but it still has not caught up to baseline status.

Ryslan

Civil Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Headlight Fieldbook - Complete Failure and Waste of Time

Very slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own. Great idea, but very slow and glitchy app. Works ok on the laptop.

PROS

Wasting my time with glitchy architecture.

CONS

Very slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own.

Vendor Response

Hi Ryslan, thanks for sharing your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. I can see that our customer success team has been working with you over email on a resolution. In addition, we've reached out via the phone to step up our response and provided you with direct contact to walk you through the process. We are looking forward to making this right and value that your organization has been a user of our products for nearly 3 years.

Replied March 2022

John

Civil Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Fieldbook

PROS

Makes day to day inspecting easier. Allows everything to be done in one spot

CONS

Still has issues with certain glitches. Very close to being perfect with a few minor tweaks

Matthew

Construction, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Illinois Tollway Field Inspection

Overall, I greatly enjoy Fieldbook and would recommend to others. It is easy to use and a great way to keep accurate record of what occurs in the field.

PROS

I like the ease of use of this software. It is very user friendly and rather self explanatory. When new inspectors arrived at our job, it is rather easy to get them on board and using the program.

CONS

The biggest issue we have encountered is integrating fieldbook with Tollway's software of e-builder. Programmers are currently working on fixing integration issues.

Clayton

Civil Engineering, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Use of headlight is generally positive.

keeps daily record of project

PROS

can be used on ipad in truck in the field. easy to learn

CONS

transfer of data, photos, reports to other storage location

Brendon

Construction, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

OK Review

Only problem I have had is I deleted all of my contents accidentally one day last year and was unable to retrieve them.

PROS

Ease of useful features and it is great at keeping record of projects for project management.

CONS

A hold in your hand reference manual would be nice

Vendor Response

Hi Brendon, Thanks for your feedback! The HeadLight Fieldbook manual called "Academy" is built into the App. Academy courses are broken into micro tutorials; each tutorial is designed to take a few minutes to complete and typically includes text, images, and animations. Customer data integrity is a top concern of our team; that's why your data is backed up to the cloud every few minutes while using the App. I know it has been a while since you had the issue, but please reach out to support@headlight.com so we can research the issue.

Replied January 2022

Brady

Civil Engineering, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed January 2022

My Review

The product is nice. Customer service is awful.

PROS

Ability to produce reports on-site. I hated having to remember what I did the previous day when producing reports.

CONS

Customer service is awful. I am unable to receive responses to emails and phone calls when I run into an issue.

Vendor Response

Hi Brady, Thank you for your feedback. We apologize for your poor customer experience when reaching out to our support team. We will reach out to you directly to resolve this misalignment.

Replied June 2022

Jason

Civil Engineering, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Headlight LADOTD

Way better than site manager. Should’ve had it years ago.

PROS

Coloning features makes reporting fast and easy

CONS

Could have more forms for for example density form for data.

Vendor Response

Hi Jason, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We have some exciting things in development, so keep an eye for things like new forms coming soon! Thanks, Stephanie

Replied August 2022

Patrick

Construction, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Field User review

It has been very successful for the documentation of our project and provides an archivable format that some of our clients require for documentation of their projects. it is a good product and as I become more of a power user of the software I am encouraged that it will continue to provide a reliable database of the work that has been performed.

PROS

It provides a reliable and efficient database of our inspection observations for the project. It allows real-time observations to be shared with many people that are not available to be on-site and provides for a secure record of the observations that can be shared outside of the headlight platform as well.(PDF)

CONS

I am not fond of using Apple products which unfortunately is the platform that we use the software on.

10 Reviews