Forms On Fire vs Google Forms
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
August 14, 2024
October 1, 2024
Pros/Cons
Pros
- It's been extremely positive. From implementation to support the people there have been wonderful.
- What sealed the deal for me was the pricing and the cross platform availability. Megan Jackson of FOF was fantastic and incredibly helpful.
- The forms can be customized to product great professional looking forms. I also love their support right from when I started out with the trial version.
Cons
- Very very poor design and way too much information.
- Forms on Fire can be incredibly complex, requiring users to do a lot of learning.
- Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.
Pros
- I love that it is free and is a great product to use. It is user friendly and is perfect for those who do not have corporate budgets such as non-profits.
- Excellent software to get the feedback and a super analytical software. Wow, we can analyze the responses in many ways.
- Google Forms is an awesome form builder that is super easy to use. The software allows me to ask customers/prospects questions in different ways whether it's open-response, ranking, or either-or.
Cons
- It has little bit authentication problem and no option to recover once the data is lost.
- There is a lack of customizations, and it can be difficult to determine how to make a form match a company's culture or outlook. There also can be struggles with exporting data once received.
- One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
