Benchmark Gensuite EHS vs Quentic
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.4 / 5
Value for Money
4.1 / 5
4 / 5
Customer Support
4.4 / 5
4.9 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
September 17, 2024
April 3, 2023
Pros/Cons
Pros
- Outstanding customer support and bug fixes, the "Help Me" feature provide an excellent and fast communication channel with the technical and administrative teams.
- Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.
- From an application standpoint, I really like the Concern Reporting - great for everyday use and engagement. Instant Insights is also great for reporting both up and down.
Cons
- There are several pain points that are not solved, or not solved in a timely manner. Our users are quite frustrated at times and we have no answers for them as to why they cannot run reports.
- It is overwhelming to an individual and many times you can get lost in the software because it isn’t intuitive.
- We designed a fix to ensure the data matches, but it does not, yet we are still being charged. There is no communication or feeling of urgency or follow-up.
Pros
- Real-time reporting and transparent handling of deviations bring great value for the users and the management to follow and improve the processes.
- After a long year of searching and trying around 8 different software packages, I am so happy to have found NordSafety for our Health and Safety Management and Reporting.
- Ease of use: Quentic is easy to use and navigate, enabling rapid user adoption and smooth integration into business processes.
Cons
- Technical support: Quentic's technical support can be slow or unresponsive for some companies, which can be frustrating if a problem or breakdown occurs.
- Limited customisation: Although Quentic is highly customisable, there may be limits to customisation for some companies with very specific needs.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
