--- title: "HomeGauge Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HomeGauge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HomeGauge is a good fit for you!" source_url: "https://www.softwareadvice.com/inspection/homegauge-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Home Inspection Software](https://www.softwareadvice.com/home-inspections/) / [HomeGauge](https://www.softwareadvice.com/inspection/homegauge-profile/) / HomeGauge Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inspection/homegauge-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inspection/homegauge-profile/alternatives/) # HomeGauge User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 501 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 354 reviews (71%) - 4 stars: 120 reviews (24%) - 3 stars: 21 reviews (4%) - 2 stars: 6 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Over the years I have watch as the HG team has grown and have added more talent to make and application that is not just great, but adds features that other haven't even thought of. - I developed my own website and added content as often as I could with 100's of hours invested. - Very professional company backs their product with stellar service and employees are genuine and experts. ### Most mentioned cons - Getting a report from your phone to the computer can be a real headache, and additional forms like the four-point and wind mitigation forms make the process even more frustrating. - Furthermore I don't want to become a salesman that oversell customers to see how high I can get my bill before I leave the house. - I don't want to offer warrantys that suggest I'll likely miss something during my inspection. ## HomeGauge customer reviews Showing reviews 1-25 of 501 (page 1). ### Good Product - Overall rating: 3/5 - Reviewer: Kenneth D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have Many copies of this software and were hardcore supporters for many years, The delay in updates forced us to go in a different direction and while we paid for services for many years that we really did not use as part of our profile when we cancelled services we were cut off from our stored reports. and as there is not a good backup system, these are not available to us #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fairly easy to use with a minor learning curve. has the ability to use a mobile version that speeds up the process. Great customer service. #### Cons The overall look and feel of the program is a bit behind the times however is better than some. The ties to third parties are a bit concerning. The worst part is that you are forced to pay a monthly fee in order to integrate the mobile software (although there are some ways around it) and it is not a live software so data loss from equipment failure is a concern and the ability to store photos outside of the program is tricky and you have to install a secondary camera app in order to have the photos accessible in you gallery. --- ### Homegauge Software is the best I've used! - Overall rating: 5/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, I've had a great experience. I have never experienced a time when I couldn't access it, and my clients and agents appear to like it also. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Over the past four years, I have used a couple different inspection software products. I started with a very basic program, that was inexpensive, but soon realized I needed something with more functionality. Specifically, the ability to customize the program was a must. After another miss, I finally landed on HomeGauge and found that it worked great for my needs. It's very customizable, and was easy to get started. They had some great tutorials and now, over 2 years later, I couldn't do business without it. I also like the ability to save back-ups to the cloud as well as my own computer. Overall, I would say that it fulfills all my needs quite nicely. #### Cons The only thing I don't like, which is consistent with almost all software in this day and age. The $30.00 fee every month for using the cloud services. Not that it's pricey, but I'm just not a big fan of SAAS. I miss the days when you bought something, you owned it. #### Reasons for switching to HomeGauge Many things about HomeHubZone I didn't like. Also, Homegauge was more customizable, and the other features it had far surpassed the Homehubzone. --- ### The worst advice I got when I became and inspector was to use this software. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Poor, it's not very well designed, there are places where they used 0 in place of an o. For example: Hell0 this is H0megauge. L0L #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I guess it does let me create inspection reports but at a high cost which goes up every year. #### Cons 1. They have terrible support. 2. Even though they charge you a lot to use the software, they don't consider you their customer. Their customer is your client so they will try to sell their services to them. 3. The software is older and outdated compared to similar software. 4. Rather than update the software you already purchased, they just created a different version and want you to pay for it monthly. 5. The software claims to have many different templates but when you create a defect comment, it is only available in one template which makes all the other templates useless. 6. No matter what problem you will have using the product, it will always be blamed on your computer, camera, cell phone, etc. never their fault. 7. I've used the product for 8 years because once you create a bunch of inspection comments, it's difficult to switch to another company. Over the years, whenever we have requested a new feature, the response has always been, "Yes, we get asked for that feature a lot and maybe in the future", they have never added any of the features. 8. Since the company is now owned by American Family Insurance, they will try to sell insurance to your clients. Over the years we have had many companies try to offer us money to give them access to our clients information. We have always declined since it's not fair to clients. However, they will force insurance offers on your clients even if you tell them you do not want this. #### Reasons for choosing HomeGauge It was the only one I knew about at the time. --- ### Home Gauge report review - Overall rating: 5/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's Great! I contact customer service and get quick replies and easy to follow instructions when I get stuck on something. I feel that they actually listen to their customer base and try to meet the concerns with updates of the software. Sometimes I find myself watching the youtube video's that they do ... it does help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really like the software ... pretty easy to use for the most part ... no real learning curve here ... just need to be patient and pay attention that includes when editing a template. I edited mine several times over the years to fit my and my clients needs ... really happy with it. #### Cons I don't think it's really the software itself --- but saving / printing to a PDF - well lets say I wish there was an alternative ... Adobe and other PDF's tend to rearrange the report - just doesn't look as nice and neat as the HTML version. The other one is editing Reps info ... including email ... Reps change companies but leave behind team members that use the same email ... maybe a more less restrictive editing ability would be nice. #### Reasons for choosing HomeGauge I liked the way Home Gauge was laid out, the ease of editing, the reviews from other inspectors about Home Gauge and users of the other programs and this is important - the client that receives the report ... I don't pay attention to the hype of the companies ... I look at the actual reviews of users and sample they posted ... when I contacted Home Gauge I didn't feel like I was just a pay check for them. --- ### Easily customization and use - Overall rating: 4/5 - Reviewer: Austin M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product and company has helped to streamline my processes. I do not use all of their products, but the ones I do use are great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have used this software for over six years and love that I can continually fine tune to streamline my process. The online scheduling makes life easy and reduces the amount of phone calls I have to take. It now integrates into my calendar as well. Agreements can be paperless so I do not have keep track of tons of paper and the agents and clients love the report format. Easy to use out of the box, with pictures and video ability. #### Cons Several times new features have been promised and either were late in coming or had trouble implementing. Also, sometimes have issues with connecting it to quickbooks for accounting. Reporting has not had any issues that I have encountered. #### Reasons for choosing HomeGauge I was an real estate agent before a home inspector. I appreciated the format of the report from Homegauge. I also liked the online scheduling they offered. Other inspectors I trusted were positive about it as well. --- ### The best administration software out there - Overall rating: 5/5 - Reviewer: Raymond W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and best options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That I own the software and the ability to accommodate to my needs #### Cons That they change the software ownership to monthly fees and forgot about the ones owning the software. #### Reasons for choosing HomeGauge Because of the ownership at the time and the ability to accommodate my needs --- ### Love HomeGauge and Love the Company Employees - Overall rating: 5/5 - Reviewer: JOHN F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They overall are great! The customer service/technical support department are top notch and make me feel like they truly do care and want to get to the bottom of any issue I may be having. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that is let me customize the layout of reports to fit my vision of what me reports should look like. #### Cons I feel like the app needs some work. It crashes on me frequently and still has bug fixes needed. Updates from the developers are slow to come out. #### Reasons for choosing HomeGauge That they were flexible in allowing me to more or less design the flow of how my reports appeared. It let me assign a tier system, or design my report view so that the bigger, more important report items were at the top of the report, and the lower relevance items were at the bottom. The technical support staff were friendly, informative, and helpful in educating me in realizing this was an option. Other software companies did not offer this flexibility. --- ### Quality and Professional Inspection Software - Overall rating: 5/5 - Reviewer: Christopher A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this software in my opinion is irreplaceable. It provides my company with a professional looking and high quality report and the tools needed to deliver that report to our clients. The customer service they offer is top notch and any problem we have ever had they walk us through the resolution not just fixing the issue but by educating us in the process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Quality of the finished report, when my clients get there reports they know it is a professional report and not something someone threw together. #### Cons Learning curve getting started is steeper then with other software packages but the quality that comes out is worth the learning curve. The customer service is outstanding which also helps to erase this con. #### Reasons for choosing HomeGauge Customer Service, product presentation, and final product/report. #### Reasons for switching to HomeGauge Product was sloppy basic and did not provide the tools I needed or required to present my clients with a top notch report and experience which is the goal of my company. --- ### Solid Software on All Aspects - Overall rating: 5/5 - Reviewer: Jordan B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Awesome. Not much else to say. It would be nearly impossible for me to switch at this point and have no plans to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Homegauge as it really does all I need for my business: Electronic Agreements Payment gateway Digital uploads Ease of use after initial learning curve. Overall, I personally think it is the best, but I have not used many others. I have tried a few out as samples, but went with Homegauge. I am still making small tweaks after 140 or so inspections, but it is great! #### Cons Their internal time stamp (for uploads and documentation) is East coast only, and after a few requests, this has not been able to be swapped to reflect my native time zone. This cannot be hard to adjust.......really!?!?! My customers do not care about the East Coast time zone. It can be a bit clunky initially with getting things set up. You have PC Software and your web dashboard. Once established it is great. There was just a bit of a learning curve, however they were helpful on the phone. #### Reasons for choosing HomeGauge Basically I chose HG due to a recommendation from someone I was training with. --- ### One of the best - Overall rating: 5/5 - Reviewer: Damon Z. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Professional reports that wow my clients and business services that have saved time and headaches. An all in one company that offers everything needed to get started. Some of those features may not be as great as could be found elsewhere for more money, but work well enough to satisfy startup business needs and budget. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Full suite of features that help run your business in addition to excellent software, webinars, and customer support. #### Cons Can be cumbersome at times. The many options for customizing could be more streamlined and easier to learn as you go. Same with making changes to customer information after scheduling. #### Reasons for choosing HomeGauge Value...priced well with similar features and services. #### Reasons for switching to HomeGauge Limited features and customization. No additional services. --- ### Long Time User - Overall rating: 5/5 - Reviewer: Philip G. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I really like HomeGauge. Just like any company there are hiccups. When ever I experience one and couldn't figure it out on my own I found their Customer Service willing and able to help me out. I have compared other reporting software but I just can't bring myself to learning a new program. I have been happy with my decision I made 15 years ago and don't plan on switching. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that the templates are customizable. Example: I live in Colorado where the weather is hot and dry in the summer. Many people use Swamp Coolers. I was able to easily add this inspection item into the template. Also, I can rearrange the inspection items to fit my preferred inspection procedures. I like the fact that the pictures are included with the comment and not made reference to pages of pictures at the end of the report for the client to search for. My Realtors and clients like the Create Repair List function. This has been a great marketing point to my Realtors because it saves them a lot of time in writing up the Inspection Objection report for the seller. Another great feature is I can have auto comments that I want in every report to appear when I start a new report. I no longer have to remember to include them. In the Styles and Material section of the report I was able to select certain items and when they are selected the comment for that item is automatically inserted into the report. An example of this is when I select Federal Pacific Panel in the Styles and Material section a comment also is placed in the report under Electrical that tells the client about the concerns of the FPE. I also do this with aluminum wiring as well as dozens of other items. This is a great time saver for me. I also suggested a feature for labeling manually uploaded report like Radon and Sewer Reports that they now include as a feature. #### Cons I would have to say that the think I like the least is the time I spend on generating the report. This is more my fault then HomeGauge. There are quicker ways to generate the report like using your cell phone but I have been using HomeGauge for over 15 years and prefer to do it the old school way using a laptop. But still I only spend 30 to 40 minutes on a report and up to 1.5 hours on a really bad house with all kinds of defects. I prefer to put a lot of detail into my reports. #### Reasons for switching to HomeGauge I needed a report that was easier to understand for my clients. My clients hire me for my expertise but the report is the product I deliver. If they can't understand the report my service was useless. --- ### Veteran business owner loves working with another Navy Veteran Business Owner - Overall rating: 5/5 - Reviewer: Dino F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HomeGuage software is only as great as the people who provides the technical services. Evertime I contact the HomeGauge support team to address a question or issue regarding my report (99% of the time it's operator error on me!), the service team has been professional, proficient, resourceful, and uncommonly kind while making you feel your question is so important to them. They even call you back to follow up with you, WHO does that? HomeGuage does!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is not only the most user friendly during and after the inspection services. The software reporting makes my business look so professional and reliable. I routinely get comments about the quality of my reporting with pictures and built in narrative. #### Cons Continue to work out the kinks with Apple, I ended up buying a new android phone to prevent lost data while conducting the inspection. Tell you the truth, I love the new phone with the use of Homegauge companion. NO REGRETS! #### Reasons for choosing HomeGauge When I launched Anchor-Safe Home Inspections in July 2016, my finances were on fumes. I was putting everything on a credit card, and looking for every way to reduce the cost of starting a business. I called HomeGuage sales team and shared with them I was a Navy Veteran who was starting up his own Home Inspection business and was hoping they offered a military discount. I was put on hold, then with in seconds, I was asked "What is the name of the aircraft carrier with the hull number of CVN 69"? I told them it was the USS Dwight D Eisenhower. I soon found out the owner was a veteran and served in the Navy. I knew then I was in great hands and never considered anyone else. PS: I will never forget what they did for me. Go HomeGauge and Go Navy! --- ### Almost a decade of use - Overall rating: 4/5 - Reviewer: Jason W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an experienced user with almost ten years under my belt, I've got to admit that if I weren't set in my ways, and if I could persuade my inspectors to do the same, I'd switch to a different software program in a heartbeat, bidding farewell to HomeGauge. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to take pictures and videos from your phone directly and indirectly and have it in the program is critical. As for the service team, they are the epitome of friendliness. Despite encountering issues almost daily, they are always apologetic and understanding. It's like having a helpful friend on the other end of the line, always ready to lend a listening ear and a solution to any problem. #### Cons Getting a report from your phone to the computer can be a real headache, and additional forms like the four-point and wind mitigation forms make the process even more frustrating. It's like pulling teeth! Scratch that; it is worse. #### Reasons for choosing HomeGauge Home Inspector Pro --- ### HomeGauge Review - Overall rating: 4/5 - Reviewer: Robert S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HomeGauge has been good software for the most part and they are always looking for ways to improve. I do have my website hosted by HomeGauge and they also created my website. The only thing in that respect is a lot of money to have them service the website and provide SEO services. Using HomeGauge for all my website needs should dictate a discount for SEO and tweaking of the website to be sure its up to date and accessible to all the search engines. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is fairly easy to use except when trying to change fields in the software, such as the inspected, not inspected, monitor, safety item, etc. which is somewhat challenging but at least the options are there. The tablet version, uploads, picture ability and videos etc. are very nice and easy to use. Additions such as clients ability to make lists for repair, etc. is also a nice feature. #### Cons Some areas are hard to use and the help files are hard to navigate. When items are not included in reports by using the "x", fields that have automatic responses are still included in the report and these have to be manually deleted. It would also be nice to have fields in the report that provide explanations of various items without the inspector having to hunt for them and insert them. Things like the Illustrated Home pictures, explanations such as those used in Verizon Software (out of Canada) automatically inserted when there is a "repair or replace" check-mark in the report would be outstanding. I urge you to check out Verizon if you haven't already as their reports are the premier in my opinion. #### Reasons for choosing HomeGauge Expense and ease of support was better with HomeGauge. --- ### Home Gauge makes my business successful - Overall rating: 5/5 - Reviewer: Stu B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Home Gauge has been with me every step of the way and has helped my business to grow and be successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a complete package that helps to run all aspects of my company #### Cons Can't think of anything. I am very satisfied. --- ### Stop and read!! Homegauge wont let your buyer open your report unless they get insurance quotes. - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I wish I never spent 30 a month for seven years plus the cost of the app so that homegauge can use our customers to force them to get insurance quotes. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros This is very disturbing but now Homegauge is taking your customers information by forcing them to give them their phone number and emails to get insurance quotes, moving etc before being able to open up the report that they paid for. In other words, you are advertising, getting business based on your good name and Homegauge is using that information to get business. We have asked many times but they refuse to change this policy. I believe that people will complain and inspectors will lose business because of it. #### Cons Forcing our customers that we work hard for, using them to make money --- ### Why? - Overall rating: 5/5 - Reviewer: Robert R. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Getting inspection agreement signed. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Picture edits. able to add arrows and contrast/brightness, ability to find old reports. #### Cons Why no word search? Just a "control F" function would be great. A picture in picture tutorial I could follow along with as I actually perform the function would be great. The spell check algorithm needs upgrading. There are words very specific to home inspections that are not in the data base such as "escutcheon". It may be there now I have not checked (it is the chrome base around an knob or spigot). Many words with an "s" at the end will not be accepted. Some words with one obvious letter missing or misplace and it does not recognize it at all. Can not even suggest the correct word. Some times myself and another HomeGauge user will have a note that we are proud of as being concise, clear and dealing with a difficult issue just vanish. This is not after a software upgrade. Just one day it is there and the next it is gone. Scrambled notes. For instance after one software upgrade a list of foundation note disappeared and were under foundations. --- ### Sold on Homegauge - Overall rating: 5/5 - Reviewer: Jeff H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a business advantage over many home inspector competitors in that I can type well. I have a good, ever-improving library. These assets allow me to inspect a house, discuss my findings with my client, show him/her my completed report and email it to the client and their realtor before I leave the property. With Homegauge I provide immediate results at the end of each and every transaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used the Homegauge software for 12+ years. My stakeholders (realtors, mortgage lender, clients) love my reports. How do I know? I can tailor my reports to be very readable and concise. I have elected to keep my reports simple yet convey all the information the client needs or wants to know as he/she moves through their real estate transaction. I rarely get a phone call asking for further explanation or to clarify statements. The support I receive when I have a question or problem is outstanding. I always get a very patient, knowledgeable staffer to solve my issues. I have been approached by other software reps to change but no other can measure up. #### Cons I am not a techno guru by any measure. I can't think of any changes I would like to see. I am happy with what I have. --- ### Outdated - Overall rating: 2/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I no longer use homegage no longer use homegauge #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Homegauge is Moderately easy to use It has some OK customizable features #### Cons It is missing cloud based reporting I had to leave this software. It was a decision to go to a full cloud based software program so reports could mostly done onsite. The answer that I got was they have an app that uploads to a cloud and downloads to the desktop software This is mediocre at best and I was losing information or my file size was too large and I had to delete information in order to move to my desktop software just to complete my reports this added valuable time. The administration at home gauge claimed that it was going to go to full cloud base (meaning you can deliver reports from phone)at least 3 years ago and it has yet to move there. #### Reasons for choosing HomeGauge I switched away from homegauge not to it --- ### Home Gauge Software - Overall rating: 5/5 - Reviewer: DAVID V. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customers and Realtors like how easy it is to use at their end. I get new Realtors and they like so much, they will recommend me to their clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very custom-able. I used a book before I purchased the software and was used to that format, and I was able to customized the software to what I wanted. The software is easy to add pictures to, and easy to understand. I bought the program from Home Gauge and that was it, no more money going out for updates. Home Gauge also comes up with very good additions to the software that really help out my customers and their Realtors. When I bought Home Gauge software, I looked at nine different software packages, and chose Home Gauge for how easy it was to customize. #### Cons There is a lot of things in the software I do not use, that would help my business, that I personally have a problem comprehending. I am an older inspector, and did not have computers when I grew up. I have to get my grown up children to help me get through it. --- ### HG has been a big part of my success! - Overall rating: 5/5 - Reviewer: Bo B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pretty easy to use from the start. Easy to customize to my business. HG takes feedback from it's users and performs useful updates periodically that are tested and trouble free. #### Cons I didn't like it when they went from the client initiating contact regarding the home warranty to HG automatically contacting them without permission, so I opted out of that part of the program. If HG would set it up so the client could initiate contact again I would be happy to include a link or referral in my reports for the client to make contact. I do not want my clients to feel that I have sold or openly distributed their contact information to anyone. #### Reasons for choosing HomeGauge Liked HG the best and I had friends in the industry that were happy with using it for years. #### Reasons for switching to HomeGauge Franchised software din't have any useful upgrades in 10 years and I took my first opportunity to get out of their blood sucking contract and leave the franchise. --- ### HomeGauge Home Inspection Software Review - Overall rating: 5/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HomeGauge software has "Time Release Messages" built in to send to you customers, or you can add your own. Automatically send out inspection reminders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, Everything! Easy to use. Easy to make changes. Has the ability for you to make different templets for different types of inspections, example, Pools & Spa Inspections. Support is one of the best I have ever had the pleasure of using. All the people I have met, and talked with from HomeGauge are extremely friendly, helpful, and knowledgeable. HomeGauge is always making improvements and innovations to there software. They are out ahead of the rest, the rest copy HomeGauge. #### Cons Have not found any yet! I did find a problem with Capterra. They are asking for feed back on a "Home Inspection" software, yet they do not list "Home Inspection" in there choice of industries. I guess with that comment I blew my chance for the $$$$$. #### Reasons for choosing HomeGauge Superior product, superior people --- ### Working with Home Gauge Software - Overall rating: 5/5 - Reviewer: Roger M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am refining my business operations to provide more timely services for commercial and residential property inspections. Home Gauge techs have been a great help. When problems do arise, they are quickly resolved by tech support. They offer superior support compared to other software programs that I've used in the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like almost everything about the software. Data entry is straightforward and the comments library is easy to edit and refine. It works well on hand held devices and the desktop. #### Cons Sometimes the spacing on the report documents has been problematic, but over time this is improving. I would like to see this software have more cross platform compatibility between IOS and PC environments. #### Reasons for choosing HomeGauge I chose HomeGauge because of the responses from the agents I spoke with both before the trial period and during it. The quality of service has continued to improve over the time I have used their software. --- ### RV Inspectors Use of Homegauge Inspection Software - Overall rating: 4/5 - Reviewer: Bill R. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am content enough with the software to continue using it for now. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate the turnkey package and have built my RV inspection business around the HG platform. #### Cons There is little communication or feedback regarding the website set-up process. --- ### Change is not always the best solution - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I understand that HomeGauge has been sold and the company is growing. I think that the customer service was better years ago when I knew the staff by name and they always answered my calls. Now, not so much. Now when I call, the rep may not be having a good day and it reflects in the call. Just saying. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I've used HomeGauge for almost 16 years. I love the format. Very professional. Easy for customer to review. I've also looked at a lot of other reports done by other inspectors and quite frankly, they are very poorly done. #### Cons Adding too many options as the company grows. In my experience, the client wants a clean, professional report that is to the point for their specific need at the time of the inspection. I have been called on the carpet and have quit using the option to send client information to a security system vendor. Worse thing I could have done. ## More reviews [Next reviews](https://www.softwareadvice.com/inspection/homegauge-profile/reviews/?page=2) --- HomeGauge Reviews, Pros and Cons - 2026 Software Advice