All TakeAIM Reviews
1-25 of 26 Reviews
Sort by
Andrew
Farming, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Great App great Product
Great App great Product Had An App Showed to me and was inspired to get it and have a go, Got the app downloaded and signed in and was surprised how easy things were, joined to the main website and discovered the free enrolment, and signed in and got the free credits for the free trial period and started to play around with it and found that the site was very easy to navigate and to find how to do the stuff you needed to do, we adopted this very quickly and started to add items to see how easy it was to register the asset and to see the inspection lists, this was great and again easy to do followed this up with entering our assets how we wanted them to be with pictures and again very easy to do, I needed to ask the question about when I had already set up an asset how do I add the QR code and response was a fantastic quick and responsive in a very timely manner giving me the easy solution word for word to get the job done so I started running around sticking QR codes on everything and encouraged my team to have a go and get practice in they found it so simple to do it caused an interest in what I had asked them to do, they have been busy putting QR codes on and coming back with new fresh Ideas about the other opportunities we could use this for and I am happy with that response that everyone wants to join in and put forward good ideas on other things the QR tagging could do, It looks like we shall be staying with this product because you have no obligations, and you do
PROSEasy To get to Grips With Easy To Understand, Easy to assign Assets and multiple users and simple to explain features and get personnel to interact with which produced many good ideas,
CONSDo Not Like That you have to continually go the About Tab to find the Tab for dashboard this should be on every Page, Did not like that I could not assign specific time periods in day weeks months, An example I need equipment service every six months, and LOLER inspections every six months along with other equipment every 5 weeks
Vendor Response
Thanks for the great review Andrew. We will be tackling the dashboard tab issue during the next update. There is also now the ability to select multiple times, days, months etc by using the Crtl button and clicking on your selections. So hopefully this helps resolve the 'cons' you identified. As ever we take the cons as serious as the pros as it helps us to further improve/enhance our product
Replied April 2019
Stephen
Farming, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Take Aim Review
Overall, experience of Take Aim has been good. The backup from [SENSITIVE CONTENT HIDDEN] is good and reassuring.
PROSProduct easy to use. Sometimes registering users onto the App can be problematic. Very easy to adapt checklist and add different vehicles.
CONSWould like to see a service record for each machine which can be updated. Also somewhere that can store information for its maintenance- eg. tyre pressures, oil type- how many litres needed. service intervals. We have a high turnover of machines. Currently delete them when finished using them, but it would be good to make them inactive rather than delete. Also if a advisory fault has been logged and not updated, it would useful for that advisory to be automatically brought into he new inspection to be checked or highlighted. Saves rewriting a problem that may take days to sort out.
Reason for choosing TakeAIM
Looked at alternatives- some orignating from abroad. But a uk based app was preferred with help to set up and make specific to our requirements
Vendor Response
Thanks for the feedback - always great to receive so we can further improve and enhance the system. I think we may have already developed solutions for some of the suggested improvements so I will touch base and run through the latest updates for you to see if that might further enhance your experience of using the app. We are also hoping to add the option to make an asset inactive rather than delete it during the next upgrade but will keep you informed of that too. In the meantime thank you again for the positive review and feedback and for your continued use of the TakeAIM app.
Replied May 2021
Ian
Electrical/Electronic Manufacturing, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
2
Reviewed June 2022
Take Aim and our use of the app.
Think it is a great app that could have great potential but i feel it has slowed the inspection process down because of the glitches in the app. The data gathered by the app is clear and helpful and saves personnel imputing the data manually.
PROSThe app captures the information very clearly and feeds the data gathered back in an easy to use format.
CONSThe app is very glitchy and can need re-synced multiple times during multiple inspections. This causes delays to what should and would have been a smooth process.
Vendor Response
Thanks for the feedback Ian, sorry to hear about the glitches you've been having. As we continue to develop the app and update/upgrade the processes you will hopefully see these issues disappear. We've some updates planned later this year that should help improve speed/performance issues in the app for those experiencing a lag.
Replied June 2022
Cliff
Farming, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Velcourt Greenwell Contracting
when I initially took over the responsibility of the app the guidance and support from the maintenance app team was welcomed and easily available to get the farming team up and running, the App was very easy to use, as was the training of the staff to use it. on the occasions passwords were lost/forgotten the admin team despite COVID restriction stepped up to the mark and address matters quickly
PROSThe feed back about which vehicles have been checked, photo option very useful, box for messages and summary of which vehicles have been checked, and advisories so that we can keep workers safe and repair vehicles within a sort time frame.
CONSPerhaps forwarding specific information page to workshop support or higher managers would be useful.
Reason for choosing TakeAIM
N/A
Vendor Response
Thanks for the feedback Cliff - always good to hear how our users are getting on with the app and always nice to hear it is a smooth and easy procedure to get up and running. Not sure if it is a solution for you but there is an option in your dashboard area to download pdfs of completed checklists which can be forwarded to indivduals by email if that would help you out - drop me a line if that isn't what you need and I can look into other options. Thanks again for using the TakeAIM app and for taking the time to leave a review.
Replied May 2021
Shane
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Take Aim
This App is excellent, Gives you all information on each check in 1 place, no sorting through files and sheets of paper, everything can be done at your desk or even at home on your phone.
PROSI like how i can adapt this app for anything i like, For example I now have this app on all my pallet racking which i check weekly to ensure my warehouse is kept to highest level of safety.
CONSI can not say there is anything i dislike about this App.
Vendor Response
Thank you for the positive feedback Shane - always nice to hear the system is working as intended and helping keep your workplace safe and in good working order.
Replied February 2021
Paul
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
SCOTSERVS respoder
Good, take aim ensures we are safe on the road.
PROSThe ease of checkimg out our vehicles, it is good to know your vehicle is in top condition for use.
CONSWas all good, nothing really bad it is good to know your covered by insurance take aim give you proof al checks complete
Vendor Response
Thank you for the positive feedback Paul, great to know the app is proving a useful tool - especially for key workers and emergency response units like yourselves (it's nice to know we are helping you stay safe while you keep the rest of the public safe). Much appreciated.
Replied June 2022
Simon
Warehousing, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Just what we needed
exceptional service from take aim and good to go
PROSWe have used the paper check lists for a while now and we were happy but with this piece of kit we really have moved on. 1. Traceability of who is performing the check 2. Any issues highlighted immediately we have given access to our FLT suppliers so any issues they can be notified. 3. Any issues what are re occurring can be picked up and we can look at potentially is the truck suitable for the operation its needed. 4. The amount these checks can be used for we will be rolling out plant wide.
CONSonly issue is I want a set time for the checks to be performed in i.e a FLT takes 10 mins I want my operator to check that for 10 mins and not usie it as a tick box
Vendor Response
Thanks for the feedback Simon. Great to hear how well it has been received by everyone. The latest update (just update the app on your phones to v 1.0.3) does now log the time of an inspection (so you can see how long they are taking from start to finish) - we will be adding more analytics on the dashboard in order to analyse the results over the coming month or so. This update won't force them to spend 10 minutes doing the inspection but it will highlight anyone that is zipping through too quickly (and/or slowly).
Replied February 2019
Sophie
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great app for keeping tabs on a fleet
The app is easy to use and keeps he company in check with all the vehicles and any issue son the fleet. During busy times this is essential
CONSits a great app and works very well for our business so no issues on our side unless the app doesn't work or goes down for any reason.
Vendor Response
Thanks Sophie for the positive review - always great to hear how beneficial it is to companies like yours in keeping vehicles (and your drivers) safe. Appreciate the feedback.
Replied June 2022
Shane
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Positive
Very positive and would highly recommend.
PROSConvenient and efficient , App is simple an easy to navigate through.
CONSUploading images upload sideways which is a little annoying.
Vendor Response
Glad to hear the app is working well for you - thanks for taking time to leave a review which is much appreciated. I'll take a look into the comment about the photos as that is the first time I've heard that commented on, it doesn't seem to be a common occurrence. I'll ask our development team to see if we can find a fix during the next round of updates later in the year.
Replied May 2023
Craig
Verified reviewer
Automotive, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Take Aim Review
More thorough equipment checks.
PROSEasy to use, good explanation of the checks required on each type of equipment
CONSInternet connection in the workplace can be a bit on and off making it difficult to carry out daily checks
Vendor Response
Thanks for the feedback Craig. I feel your pain regarding internet connection but if you are logged into the app then it should still allow you to complete and save an inspection as normal, then you can simply choose the sync option when next in a wi-fi location and the completed inspection will sync with the dashboard. Hopefully that will help a little. Good to hear everything else is going well with the new system.
Replied February 2019
Sam
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Excellent App - The way forward for mobile plant inspection
Excellent team at Caledonian signs has helped implementation before and during the COVID crisis and have been stellar performers. Overall the App works well internationally with a few technical issues here and there and needs to consider different time zones and languages too
PROSEasy to use and intuitive, clear indication of issues with equipment backed by a visual re-assurance. Eliminates the need paper forms that are often missed.
CONSSetting up can take a while to input individuals, especially when many users. Can only be the admin for one set up and not multiple is a hinderance, and needs carful hierarchy set up consideration and guidance Master checklist should be able to be edited and saved for individual company use to allow for regional / international variations. Languages options should be considered and made available, both for the App and checklists. hard to set up and change for fast changing environments/ locations
Vendor Response
Thanks for the feedback Sam - much appreciated. Always good to hear about user experiences and as ever we continue to take feedback to help us further improve the software development for future updates. I will be in touch once we have more feedback on the improvements we are currently working on - just drop us a line if you need anything else in the meantime.
Replied July 2020
Paul
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Take Aim review
The main benefit i noticed was the no need for storage of pre shift check books and the cash saving.
PROSThis app reduces the time taken on doing paper pre shift checks. The app eliminates the need to use paper check books saving money to the company.
CONSThe only issues I've had with the app is the connection drops out now and again.
Vendor Response
Thank you for the feedback Paul -much appreciated. Good to hear you are finding the digital version a more efficient process than the paper based inspections.
Replied May 2021
Ami
Logistics and Supply Chain, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great product and customer service
Just what I was looking for
PROSPre loaded safety checks with the ability to add your own. The QR labels have made this a really great product
CONSNot being able to reset log ins your self however I sent an email over to them and they reset it for me straight away and you can easily re-add the user. Also informed updates on the way for the app.
Reason for choosing TakeAIM
Great customer service and fair on how they done the pricing. The pricing model works better for what is required.
Vendor Response
Thanks you for the feedback Ami, glad to hear the system is working well for you and yes, we are expecting to roll out some further updates later this week to further enhance the system. We will keep you informed as/when this is completed.
Replied August 2022
Ian
Farming, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
So much better than paper
Very helpful and supportive in helping us transfer from paper
PROSWe used to use the paper system, which was fine, but now we have much better visibility across the business and the added benefit of being able to produce our own bespoke checklists. It's cheaper than paper too … what's not to like?
CONSOne of the mobile phones we were using for the daily checks proved to be unsuitable for use in the wet. Not the fault of the software, and easy enough for us to fix
Vendor Response
Thank you for the positive review Ian. We're glad to hear the app is proving a success for you and your team. I'm sure you will discover additional benefits as we continue to develop further features and analytics within the app and the dashboard.
Replied January 2019
Neil
Machinery, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Taking Aim, Taking Contr
None
PROSSo easy to use and setup. When the Web view had the calendar could see exactly what was needed to be actioned and when
CONSYou took the calendar away from the Web view.
Vendor Response
Thanks for the feedback Neil - much appreciated. The good news from your point of view is that the Calendar feature is still available - the only thing that changed was the name - you can now find the Calendar via your Analytics drop down menu under the heading "History". While you are there you will see the new feature "Overview" which allows you to drill down deeper into the data and compare user and asset performances. If you've any additional questions or requirements just drop us a line - in the meantime continue exploring the app and the new featues that were added in the l;atest update.
Replied July 2019
Stephen
Construction, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great Easy System
Quick and easy to use once set up has been completed. Speedy scanning and logging for all items
PROSEasy to complete tasks on a weekly basis.
CONSSometimes won't scan the appropriate barcode to start to log items
Vendor Response
Thank you for your feedback Stephen, greatly appreciated. Great to hear that is is working well for you and your team is finding it easy to use.
Replied May 2021
Adrian
Construction, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
This is brilliant
Having managers on sites needing to carry paper based checklists that then require filing and auditing is too cumbersome a process. This simplifies our processes, and is incredibly easy to use.
PROSNo more paper based checklists - questions already set in the app, plus the option to use QR code labels. Brilliant!
CONSI would like more power tools listed, but at least I can add my own.
Vendor Response
Thank you for such a positive review Adrian - always nice and reassuring to hear. We are always on the lookout for new checklists to add so will definitely consider adding some more power tools - thank you for the suggestion.
Replied March 2019
Bryan
Construction, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY