Applied Epic vs ClientCircle

RATING:

4.2

(138)

Applied Epic has 138 reviews and a rating of 4.19 / 5 stars vs ClientCircle which has 120 reviews and a rating of 4.91 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (138)
4.9 (120)
Ease-of-Use
4 / 5
5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
March 27, 2024
April 17, 2023
Pros/Cons
  • Pros

  • I chose this product over others because accurate reporting is most important to us. Also the customer service is live and immediate.
  • Customer service is extremely helpful. There are so many different things you can do with Applied that it makes me wonder how we managed before we had it.
  • Cons

  • Sometimes when it is stalling or not working correctly we literally can't do anything until it is fixed. We depend very much on this system.
  • We have several large clients that have 200+ locations so it is difficult listing that many locations on the Epic property app.
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  • Pros

  • We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.
  • Professional, Staff very friendly and easy to work with, easy to use and navigate, they responds quickly if you need help or have question.
  • Cons

  • Not sure if anything but give me some more time with the product and I will know more.
  • There's nothing really that I don't like. It serves the purpose for our customers, integrates with the agency management platforms.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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1 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos