# ePayPolicy Software Reviews, Demo & Pricing - 2026

> Review of ePayPolicy Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/insurance/epaypolicy-profile

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ePayPolicy

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Overview

[Reviews](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/)[Alternatives](https://www.softwareadvice.com/insurance/epaypolicy-profile/alternatives/)

# ePayPolicy 2026: Benefits, Features & Pricing

Wondering if ePayPolicy is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ePayPolicy

4.9

[(258)](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $25.00 per month

### About ePayPolicy

ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, control user permissions, and check transaction status in real time.

ePayPolicy provides organizations with a payment page and allows them to add a custom logo and colors in sync with their brand. Clients can also upload documents through their payment page and set up recurring payments. Managing general agents (MGAs) can use the batch processing functionality to send electronic commissions and refund checks to agents and partners.

ePayPolicy offers an API, which lets businesses integrate the system with several third-party platforms such as FinancePro, Veruna, Jetfile, Novidea, QQCatalyst, Sagitta, and more.

Wondering if ePayPolicy is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## ePayPolicy User Interface

## Popular ePayPolicy Alternatives

Main Product

ePayPolicy

4.9

[(258)](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.77Value for money
-   4.83Customer support
-   4.77Functionality

Pricing

Starting at $25.00 per month

Get Price

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Ratings Breakdown

-   4.64Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

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-   4.74Ease of use
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Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

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Ratings Breakdown

-   4.71Ease of use
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-   4.36Customer support
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Pricing

Available upon request

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Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.27Functionality

Pricing

Starting at $38.00 per month

Get Price

## ePayPolicy Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ePayPolicy Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of ePayPolicy
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Audit Management
    
    Batch Processing
    
    Broker/Agent Portal
    
    Commission Calculations
    
    Commission Management
    
    Compliance Management
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Security
    
    Dunning Management
    
    Electronic Payments
    
    Email Reminders
    
    ETL
    
    Insurance Policy Management
    
    Integrations Management
    
    Invoice Management
    
    Invoice Processing
    
    Multi-Period Recurring Billing
    
    Online Payments
    
    Partial Payments
    
    Payment Links
    
    Payment Processing
    
    Receipt Management
    
    Recurring Invoicing
    
    Refund Management
    
    Reminders
    
    Reporting & Statistics
    
    Search/Filter
    
    Secure Login
    
    Self Service Portal
    
    Status Tracking
    
    Third-Party Integrations
    
    Transaction History
    
    Transaction Monitoring
    

## ePayPolicy Integrations

Applied CSR24

Integration rated undefined from -1 review

NowCerts

Integration rated undefined from -1 review

Nexsure Insurance Platform

Integration rated undefined from -1 review

HawkSoft CMS

Integration rated undefined from -1 review

BindHQ

Integration rated undefined from -1 review

## ePayPolicy User Reviews

Overall Rating

4.9

Ratings Breakdown

5

90%

4

9%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.8

Functionality

4.8

EM

EMMA M.

Verified reviewer

Insurance

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2026

EMMA MONCADA AGENT

5

ALLWAYS EASY AND NEVER HAVE ANY PROBLEMS ALSO HELP ME TO RESOLVE SOME PROBELMS I DO HAVE INT THE PAST PRIOR CLAIM

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EASY TO PROCESS THE PAYMENTA AND ALSO ALWAYS IT IS IN OUR SIDE TO MAKE EVRYTHING EASY TO US NEVER PROBLEMS

Cons:

N/A ALWAYS EASY TO DEAL WITH CUSTOMER AND EMAIL AND EVRYTHING IT IS EASY.. NEVER HAVE PROBLEMS NEVER ISSUES ALWYAS FINE

Read More

MB

Mark B.

Verified reviewer

Insurance

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed September 2025

ePayPolicy is the first choice in Insurance Payments.

5

I have had a very good experience with ePayPolicy for transactions under $10,000 it's my first choice company to use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Epaypolicy is the best insurance platform to accept payments from clients. Their Customer Support is great, the Learning Curve is really easy and intuitive, the clients information is held with the highest Security. Epaypolicy is a great Financial Management tool. It makes taking Credit Card Payments and check payments ACH very easy. I have not experienced any Bugs and Issues to help make the Sales and Purchases for clients using ePayPolicy the best available option.

Cons:

I dislike the link you get from epaypolicy to add to emails is really long. There are other companies and one I use is Anddone, when using them they have a shortend url code to add to emails. The reason I use ePayPolicy over Anddone is the money becomes available in my Trust Account Much Faster than using Anddone. Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit and their fee's are lower. I use epaypolicy first to get the money first but for larger transactions I use Anddone.

Reasons for choosing ePayPolicy

Anddone wasn't on the list for insurance payments. I just put Adobe as a placeholder I didn't consider any of those other companies. I've been using ePayPolicy for several years now. It's great. I get paid faster using ePayPolicy for transactions up to $10,000 I still use Anddone for larger purchases it costs less to the client and they don't charge me the $25 monthly fee/$300 yearly fee ePayPolicy charges Insurance agents to use the service.

Read More

TE

Tara E.

Verified reviewer

Insurance

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed May 2026

Makes receiving payments a breeze!

4

Has been worth the money, makes receiving payments a breeze. Again, I have the link in my email signature so it's always available.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The simplicity of sending clients a link for payment has been great. I've put the link in my signature and can direct them to use it as needed.

Cons:

A bit of a wait for funds to clear, understandable but wish it was a slightly quicker turnaround time for the agency billed policies in particular.

Read More

lm

lee m.

Verified reviewer

Financial Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed December 2023

Confusing and over priced CC & EFT processing

2

If I could find another company to process the payments for less I would use them. We do not do a large volume so I have not looked real deep on this matter.

Ratings Breakdown

2

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

Gives us the ability to process down payments online

Cons:

Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. Does not save clients info in their system for people you send invoices to on a regualr basis.

Reasons for switching to ePayPolicy

Money they even charged more than EPay.

Read More

XL

Xin L.

Verified reviewer

Retail

2-10 employees

Used daily for free trial

Review source

Reviewed May 2026

I love ePayPolicy

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It values for the money and gives us support for servicing our customers. Credit card payments are also valued and welcomed by clients.

Cons:

Sometimes it has bugs and issues, the performance and speed needs to be improved maybe somehow. Overall is good.

Read More

PD

Pedro D.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Great addtion to any business.

5

Overall, I've had a great experience with ePay's services. It certainly has helped me bring in more income that I would otherwise missed out on.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Adding ePay has made it easier to close more deals. Before I would have to turn away customers because I couldn't accept card payments. Their rates are competitive. It's easy to use payment links.

Cons:

My biggest gripe with using ePay is that emails are rquired. I work in an area where most of my customers don't have an email and only recently obtained a bank account. There should be a way to bypass this with a check box saying "a printed receipt was provided." in my insurance business, I always provide an itemized receipt including ePay's fee for the transaction. Another issue I have, is that deposits are not always deposited in a timely manner. some deposits will be broken up, even if they were taken on the same day.

Reasons for switching to ePayPolicy

I made the switch because of the higher cost to use their services. Instead of passing the transaction cost to the customer, they would deduct it from your deposit.

Read More

LM

Larry M.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Time and Money Savings for our agency.

5

Could not be happier. Saves us time, easy to use, easy to teach, can void if mistakes are made, and saves our agency money. Near perfect!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What we like the most about EPay is the ease of use for this product! From teaching the process to new employees to instantly telling us the credit card payment is invalid, it says us time and saves our agency money.

Cons:

Only con is not receiving instant notice if an ACH or ECheck is insufficent.This might not be a item that is available yet but sure hope it does become available in the future.

Reasons for switching to ePayPolicy

Saw the demo for EPay, and liked that it was invented by a insurance agent.

Read More

BM

Bradi M.

Verified reviewer

Insurance

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Absolute MUST HAVE for any agency that does a large volume of agency bill.

5

I tried 2 other payment providers and the ePay Policy experience has been the best. And least expensive!

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

ePay Policy has made my agency billing so much easier. It is very simple to use. It integrates with my AMS. And, it allows my customers to choose their payment method, including premium financing and takes care of the merchant fees for me.

Cons:

No direct payment to my carriers. Which I heard is changing. And not integrated with my Premium Finance company of choice.

Reasons for choosing ePayPolicy

Integration with my AMS. Lower merchant fees. Quick batching of funds

Reasons for switching to ePayPolicy

They did NOT integrate with my AMS. They also sat on the funds for a few days. That does NOT bode well for people who often need their policy "today"

Read More

RS

Richard S.

Verified reviewer

Insurance

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed August 2025

Convenient and Efficient!

5

Overall, it's a great system to use and it does save a lot of time. Pricing is very competitive and it helps my agency run more efficiently.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like ePayPolicy's ease of use especially sending out an invoice to the customer to pay directly online. I use to absorb the credit card fees and now it's all included on the invoice. A lot of my vendors also use ePayPolicy to accept payment so no more mailing checks!

Cons:

I wish my starting charge limit was bigger. They want me to send some financials and since I'm not necessarily caught up, I can't send those in so I'm stuck at lower limit.

Reasons for switching to ePayPolicy

I made the switch because of the invoicing and I feel that ePayPolicy is geared towards the insurance industry.

Read More

KB

Kimberly B.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Easy transition, love the platform

5

It was a super simple process from start to finish, and I am very happy with the decision to make the switch.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How EASY it is, for both our insured's and for us to use. The onboarding and training were super simple, and the build out was streamlined and did not take much time.

Cons:

We have to make an invoice before a client can pay, and they cannot make a payment to us for any amount other than what is invoiced. We are getting used to it, but that was a big adjustment to take the time and create an invoice for each and every transaction vs just telling our client how much to pay.

Reasons for switching to ePayPolicy

To integrate with our AMS - Hawksoft. We are working at automating anything that can save us time, so we can focus on what we do best - serving our customers. Actually switched from Xpress Pay, but that was not in the list

Read More

Showing 1 - 10 of 258 Reviews

[See All Reviews](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/)

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