---
title: "ePayPolicy Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of ePayPolicy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ePayPolicy is a good fit for you!"
source_url: "https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/"
page_type: "reviews"
language: "en"
---

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ePayPolicy Reviews

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Reviews

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# ePayPolicy User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 258

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 232 reviews (90%)
- 4 stars: 24 reviews (9%)
- 3 stars: 0 reviews (0%)
- 2 stars: 1 reviews (0%)
- 1 star: 1 reviews (0%)

### Most mentioned pros

- Easy and quick way to provide professional invoices and premium finance options to insured that creates automated payment tracking detail.
- Works very well with our agency management system for pulling through account names and information using the search function.
- It integrates with my AMS. And, it allows my customers to choose their payment method, including premium financing and takes care of the merchant fees for me.

### Most mentioned cons

- I do not like that the system continues to invoice the customer after the initial invoice has been sent.
- Sometimes it has bugs and issues, the performance and speed needs to be improved maybe somehow.
- the limit of $1000 imposed and the fact we have to go to the payment page to make the payment and cannot do it in the same page as the information.

## ePayPolicy customer reviews

Showing reviews 1-25 of 258 (page 1).

### EMMA MONCADA AGENT

- Overall rating: 5/5
- Reviewer: EMMA M.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ALLWAYS EASY AND NEVER HAVE ANY PROBLEMS ALSO HELP ME TO RESOLVE SOME PROBELMS I DO HAVE INT THE PAST PRIOR CLAIM

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

EASY TO PROCESS THE PAYMENTA AND ALSO ALWAYS IT IS IN OUR SIDE TO MAKE EVRYTHING EASY TO US NEVER PROBLEMS

#### Cons

N/A ALWAYS EASY TO DEAL WITH CUSTOMER AND EMAIL AND EVRYTHING IT IS EASY.. NEVER HAVE PROBLEMS NEVER ISSUES ALWYAS FINE

---

### Chief Financial Officer

- Overall rating: 5/5
- Reviewer: Clay D.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

ePay Poicy has been a wonderful tool and has allowed my staff to scale accounts receivable at a rate that would have otherwise required additional payroll dollars. It also opens up additional payment methods that we are not currently set up for i.e. Credit and Debit Cards.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ePay Policy has a fantastic user interface and the communication from their team is top notch. They call to check in and are always quick to answer any technical questions I may have. Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing.

#### Cons

Can't say that I've found anything yet. About 6 months into the platform and I find it to be one of the best decisions I have made in scaling my MGA.

#### Reasons for choosing ePayPolicy

Customer service. The epaypolicy team jumped right in and answered every question quickly and effectively. The technical implementation team was knowledgeable and quick to respond. The people made the decision for our company.

---

### Confusing and over priced CC & EFT processing

- Overall rating: 2/5
- Reviewer: lee m.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

If I could find another company to process the payments for less I would use them. We do not do a large volume so I have not looked real deep on this matter.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Gives us the ability to process down payments online

#### Cons

Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. Does not save clients info in their system for people you send invoices to on a regualr basis.

#### Reasons for switching to ePayPolicy

Money they even charged more than EPay.

---

### We highly Recommend ePay!

- Overall rating: 5/5
- Reviewer: Ashley B.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, I would highly recommend ePay to all agencies. It's affordable and makes taking the payments from clients secure.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I feel the online portal is easy to use. Customer support is great! I love the chat feature. The ability to send reminder emails to our clients is quick and efficient.

#### Cons

We have not noticed any bugs or issues with the platform. It's not really a con, but sometimes when a client sends a payment on Thursday even, it can take Monday or Tuesday before the money transfers to our account so that can take some time.

---

### Absolute MUST HAVE for any agency that does a large volume of agency bill.

- Overall rating: 5/5
- Reviewer: Bradi M.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

I tried 2 other payment providers and the ePay Policy experience has been the best. And least expensive!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

ePay Policy has made my agency billing so much easier. It is very simple to use. It integrates with my AMS. And, it allows my customers to choose their payment method, including premium financing and takes care of the merchant fees for me.

#### Cons

No direct payment to my carriers. Which I heard is changing. And not integrated with my Premium Finance company of choice.

#### Reasons for choosing ePayPolicy

Integration with my AMS. Lower merchant fees. Quick batching of funds

#### Reasons for switching to ePayPolicy

They did NOT integrate with my AMS. They also sat on the funds for a few days. That does NOT bode well for people who often need their policy "today"

---

### Agency Review - Aronson Group

- Overall rating: 5/5
- Reviewer: Austin K.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall it’s been great. Nice, easy tool to use to allow our clients to pay manually. This has been a simple solution to a past obstacle we faced.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. Very efficient way to receive payments from our clients. Simple, clear, and easily accessible.

#### Cons

Historically, no option to set due dates, and auto reminders for past due invoices. I would love a function to automatically send reminders for our clients to pay.

#### Reasons for switching to ePayPolicy

Costs, limited functionality, lack of invoicing capability

---

### Love how much Epay has simplified our back end accounting - both with receiving payments and paying carriers!

- Overall rating: 5/5
- Reviewer: Victoria B.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously.

#### Cons

You can add an attachment when sending an invoice, but I wish we could add a signature field for e-sign to the attachment so that it could reduce a step on getting our proposals signed.

#### Reasons for switching to ePayPolicy

I was unhappy with WeSignature and was looking for a cost-effective solution to accept payments from clients

---

### Convenient and Easy Payments

- Overall rating: 5/5
- Reviewer: Miranda S.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy and convenient for both our agency and policyholders. Being able to accept payments over the phone or let the customer pay online on their own time has been a game changer. I contacted support once to increase our transaction limit, and the representative was very kind and helpful. Other than that, I haven't needed assistance because the website is always in good working order. The agency dashboard is easy to understand, and the payment page is user-friendly and easy to follow.

#### Cons

I can't think of any cons regarding ePayPolicy. My only complaint is that our agency management system does not support ePayPolicy integration.

#### Reasons for choosing ePayPolicy

ePayPolicy had a lower monthly cost compared to Applied Pay.

---

### EPay all Day!!

- Overall rating: 5/5
- Reviewer: CHARLES R.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I can't say enough about what an asset the service has been for our agency. We use it to process outgoing payments, accept payments, arrange financing and other options

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use is exceptional. The process is streamlined and seamless for use as a broker. We use epay for all of our payment needs

#### Cons

I have not had any issues today using epay for our payment services. They have made life easy and taken the headache out of payment processing.

---

### Great option for an agency with limited time to devote to billing

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Really has helped us cater to our busy clientele, very limited learning curve and even our least tech savvy team members have mastered it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Works very well with our agency management system for pulling through account names and information using the search function. Our easiest method of offering credit card payments for our clients.

#### Cons

We use this as a method for billing insured, epay does not currently offer a direct option to upload invoices and receipts to our agency management system.

---

### Intergrated ePayPolicy makes Account reconciliation a Breeze

- Overall rating: 5/5
- Reviewer: Stacey C.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

The Convenience of selecting a button and a payment link is sent to a client is Fabulous. Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and it's complete. Because I do most of the Accounting in our office, I wish all of our client's would pay through ePay.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I Love how simple it is to send invoices to clients through our management system. ePayPolicy has made my life much easier since it records payments in our Agency Management System once the client pays.

#### Cons

Payment Limits. We often have clients that have $40,000 and over invoices. We end up breaking it out into a few invoices and it all reconciles properly but it's a little inconvenient.

---

### User Experience Review of Epay Payment Portal

- Overall rating: 5/5
- Reviewer: Laura P.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

From start to finish, my experience using Epay has been refreshingly simple. The layout is clean, navigation is effortless, and completing a payment takes just a few quick steps. Exactly as it should be!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about it is the remarkable ease of use. The intuitive design and straightforward processes have made it incredibly simple to navigate and utilize, which has significantly enhanced my experience.

#### Cons

At this point, I can honestly say that I don't have any dislikes about it. I'm quite impressed with its functionality and performance so far.

---

### A Game-Changer for Insurance Payment Processing

- Overall rating: 5/5
- Reviewer: Kelley C.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

The benefits of ePayPolicy have definitely added value to our workflow, and I have recommended it to other insurance agencies like us. It mondernizes payment processing, saves time, and reduces paperwork!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We've been using ePayPolicy for a couple of years now, and it has made a big difference in how we manage payments. The platform is user-friendly, secure, and integrates seamlessly with our agent management system. Our clients appreciate the ability to make payments quickly and easily online, whick has reduced processing time and improved cash flow on our end. Their customer support is very helpful whenever we've hadd questions.

#### Cons

The one thing I like least is the transactions fees, which can be a sticking point for some clients...not so much with ACH but with the credit card fees.

---

### ePAY REVIEW BHR

- Overall rating: 4/5
- Reviewer: BECKY R.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

THE MONTH END RECONCILIATION IS EASIER THAN OTHER PLATFORMS. THE SYSTEM IS EASY TO NAVIGATE TO GET TO THE TRANSACTIONS AND BATCHES.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

EASY AND SIMPLE TO USE. THE EMAILED RECEIPTS TO THE CUSTOMERS ARE NICE AND THE SYSTEM IS EASY TO USE.

#### Cons

WE DO NOT HAVE THE ABILITY TO DECLINE PAYMENTS BEFORE THEY ARE POSTED. WHEN A PAYMENT NEEDS TO BE RETURNED THERE ARE SEVERAL DAYS BEFORE WE CAN REFUND IT IN THE SYSTEM.

---

### It’s a thoughtfully built platform tailored to the needs of the insurance industry, making payment collection faster and more efficient.

- Overall rating: 5/5
- Reviewer: Stephanie K.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience with ePayPolicy has been largely positive. The platform is user-friendly, and the setup process was smooth

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is simple to set up and intuitive for both agencies and their clients. Payments can be made quickly without much technical friction.

#### Cons

Clients often have to pay processing fees (especially for credit card payments), which can cause friction or dissatisfaction—particularly for larger premium amounts.

---

### User Friendly

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall Epay is a great service and has great customer service. I am happy to have this service for my customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is very user friendly. I like the service they have for invoicing as well. It makes it easier for customers to make payment.

#### Cons

it can take sometimes up to a week to receive funds. Depending on if its a CC or ACH payments made over a weekend or before it can get delayed.

#### Reasons for choosing ePayPolicy

ease of use and price and customer service

---

### A Great Payment Method

- Overall rating: 5/5
- Reviewer: Shannon R.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Using ePay services has been a great tool for us to collect premiums quicker and easier. We have never had any security or issues with the platform working as it should, which is great for customer service!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best thing about ePayPolicy is how easy it is! Not only for our agency to use, but the ease that our clients are able to use it.

#### Cons

EPay is quick to deposit funds to our account which is great, however it would be easier to just have one deposit per day. Some days we will get 3 or 4 different deposits that have to be entered.

---

### ePayPolicy works great even for our small agency

- Overall rating: 5/5
- Reviewer: Gregory G.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

ePay has been a solid solution to managing payments from insureds to our office; with the challenges in the CA insurance markets and more customers having to use non-admitted, agency bill policies, ePay has helped make all the extra work a little easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

ePayPolicy is easy to use; it has improve our agency's workflow and really helps with "just in time" situations when policies need to be bound. No more "waiting for the check in the mail"; we know immediately when funds are sent to us.

#### Cons

We have ePay set up so that is costs our users up to $10 to make an ACH payment; most customers don't mind, but I hope none of customers think it's a "junk fee". It takes a couple of days for the funds to hit our account (unlike Zelle)

---

### Very Happy with ePay Policy

- Overall rating: 5/5
- Reviewer: Christy K.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

I love using it. I enter info on the insured's account when they make a payment to our agency. In addition, several of our companies\brokers are set up with ePay & I love using it to pay invoices.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy for our customers to use as well as being easy for the agency to receive payments. Our agency receives the funds quickly.

#### Cons

Our agency hasn't really had any situation or issue that I would consider a con. The few times I've needed help, support was great to work with.

---

### ePay Review

- Overall rating: 5/5
- Reviewer: Angela G.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Excellent Product. I am satisfied with the product and service that ePay offers. I will recommend to everyone.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the sense of security that ePay provides. At first, ePay is a learning curve for customers, but once they understand the complete product, it becomes simple and easy. I am thankful that it provides clients with the option to pay with a bank account or a credit card. This allows for premiums to be paid fast and easily.

#### Cons

I liked everything. Bugs and issues were rarely experienced and if any were, customer support was excellent in rectifying the problem.

---

### Making a payment is a click away

- Overall rating: 5/5
- Reviewer: Jesus T.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

I love how easy my clients can pay their invoice. I send them an email, they click on the link, and bam payment done. No taking personal info, no long conversations over the phone. Just an Email confirmation with payment received.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how well it works with our managing system. just a few clicks and I'm ready to move on to my next client.

#### Cons

If my client pays with their checking info, it takes a minimum of 3 days to find out if the check cleared or bounced.

---

### Best solution for electronic payment needs!

- Overall rating: 5/5
- Reviewer: Roxana V.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

From the beginning we knew that ePay was an easy, reliable, and credible solution for what our business needed. From the user-friendly interface to the timely support, the experience has been great - 10/10!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The user-friendly interface makes ePay the best solution for our business needs. The platform is simple, straightforward and easy to use.

#### Cons

Initially, it was taking a little longer to receive ACH credits but with the help of ePay support that issue was quickly resolved.

---

### OVERALL AWESOME!

- Overall rating: 5/5
- Reviewer: Kristy H.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with ePayPolicy has been excellent. The platform makes it very easy to send and receive payments, and the interface is user-friendly and intuitive. I really appreciate the ability to track the progress of transactions in real time it adds a layer of transparency and confidence to the process. The only thing I’d improve is the speed at which banks clear payments after they’ve been received, but that’s a minor issue. Overall, it’s been a smooth and reliable experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy to add and send money to and from people. I also really like being able to see the step by step progress of each transaction it makes the process feel transparent and secure

#### Cons

Overall, the app works great it's easy to add and send money to and from people. I also appreciate seeing the step-by-step progress of each transaction, which adds transparency. Honestly, I don’t have many issues, but I do wish there was a faster way for the bank to clear payments once they’ve been received

---

### Epay and Me

- Overall rating: 4/5
- Reviewer: Sam F.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Very solid experience overall. I have always loved the ui and interface of the payment portal. The back end is where the issues are.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Payment link creation and payment collection. Very small learning curve. Simple payment processing and clear for users.

#### Cons

User website is VERY slow. It is hard to get things processed or checked through the admin side of the website.

---

### Makes receiving payments a breeze!

- Overall rating: 4/5
- Reviewer: Tara E.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Has been worth the money, makes receiving payments a breeze. Again, I have the link in my email signature so it's always available.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The simplicity of sending clients a link for payment has been great. I've put the link in my signature and can direct them to use it as needed.

#### Cons

A bit of a wait for funds to clear, understandable but wish it was a slightly quicker turnaround time for the agency billed policies in particular.

## More reviews

[Next reviews](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/?page=2)

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ePayPolicy Reviews, Pros and Cons - 2026 Software Advice