--- title: "ePayPolicy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ePayPolicy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ePayPolicy is a good fit for you!" source_url: "https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [ePayPolicy](https://www.softwareadvice.com/insurance/epaypolicy-profile/) / ePayPolicy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/insurance/epaypolicy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/insurance/epaypolicy-profile/alternatives/) # ePayPolicy User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 258 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 232 reviews (90%) - 4 stars: 24 reviews (9%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Easy and quick way to provide professional invoices and premium finance options to insured that creates automated payment tracking detail. - Works very well with our agency management system for pulling through account names and information using the search function. - It integrates with my AMS. And, it allows my customers to choose their payment method, including premium financing and takes care of the merchant fees for me. ### Most mentioned cons - I do not like that the system continues to invoice the customer after the initial invoice has been sent. - Sometimes it has bugs and issues, the performance and speed needs to be improved maybe somehow. - the limit of $1000 imposed and the fact we have to go to the payment page to make the payment and cannot do it in the same page as the information. ## ePayPolicy customer reviews Showing reviews 1-25 of 258 (page 1). ### EMMA MONCADA AGENT - Overall rating: 5/5 - Reviewer: EMMA M. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ALLWAYS EASY AND NEVER HAVE ANY PROBLEMS ALSO HELP ME TO RESOLVE SOME PROBELMS I DO HAVE INT THE PAST PRIOR CLAIM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EASY TO PROCESS THE PAYMENTA AND ALSO ALWAYS IT IS IN OUR SIDE TO MAKE EVRYTHING EASY TO US NEVER PROBLEMS #### Cons N/A ALWAYS EASY TO DEAL WITH CUSTOMER AND EMAIL AND EVRYTHING IT IS EASY.. NEVER HAVE PROBLEMS NEVER ISSUES ALWYAS FINE --- ### Great addtion to any business. - Overall rating: 5/5 - Reviewer: Pedro D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I've had a great experience with ePay's services. It certainly has helped me bring in more income that I would otherwise missed out on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Adding ePay has made it easier to close more deals. Before I would have to turn away customers because I couldn't accept card payments. Their rates are competitive. It's easy to use payment links. #### Cons My biggest gripe with using ePay is that emails are rquired. I work in an area where most of my customers don't have an email and only recently obtained a bank account. There should be a way to bypass this with a check box saying "a printed receipt was provided." in my insurance business, I always provide an itemized receipt including ePay's fee for the transaction. Another issue I have, is that deposits are not always deposited in a timely manner. some deposits will be broken up, even if they were taken on the same day. #### Reasons for switching to ePayPolicy I made the switch because of the higher cost to use their services. Instead of passing the transaction cost to the customer, they would deduct it from your deposit. --- ### Confusing and over priced CC & EFT processing - Overall rating: 2/5 - Reviewer: lee m. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered If I could find another company to process the payments for less I would use them. We do not do a large volume so I have not looked real deep on this matter. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Gives us the ability to process down payments online #### Cons Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. Does not save clients info in their system for people you send invoices to on a regualr basis. #### Reasons for switching to ePayPolicy Money they even charged more than EPay. --- ### Chief Financial Officer - Overall rating: 5/5 - Reviewer: Clay D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered ePay Poicy has been a wonderful tool and has allowed my staff to scale accounts receivable at a rate that would have otherwise required additional payroll dollars. It also opens up additional payment methods that we are not currently set up for i.e. Credit and Debit Cards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ePay Policy has a fantastic user interface and the communication from their team is top notch. They call to check in and are always quick to answer any technical questions I may have. Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing. #### Cons Can't say that I've found anything yet. About 6 months into the platform and I find it to be one of the best decisions I have made in scaling my MGA. #### Reasons for choosing ePayPolicy Customer service. The epaypolicy team jumped right in and answered every question quickly and effectively. The technical implementation team was knowledgeable and quick to respond. The people made the decision for our company. --- ### Absolute MUST HAVE for any agency that does a large volume of agency bill. - Overall rating: 5/5 - Reviewer: Bradi M. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I tried 2 other payment providers and the ePay Policy experience has been the best. And least expensive! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ePay Policy has made my agency billing so much easier. It is very simple to use. It integrates with my AMS. And, it allows my customers to choose their payment method, including premium financing and takes care of the merchant fees for me. #### Cons No direct payment to my carriers. Which I heard is changing. And not integrated with my Premium Finance company of choice. #### Reasons for choosing ePayPolicy Integration with my AMS. Lower merchant fees. Quick batching of funds #### Reasons for switching to ePayPolicy They did NOT integrate with my AMS. They also sat on the funds for a few days. That does NOT bode well for people who often need their policy "today" --- ### Agency Review - Aronson Group - Overall rating: 5/5 - Reviewer: Austin K. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been great. Nice, easy tool to use to allow our clients to pay manually. This has been a simple solution to a past obstacle we faced. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. Very efficient way to receive payments from our clients. Simple, clear, and easily accessible. #### Cons Historically, no option to set due dates, and auto reminders for past due invoices. I would love a function to automatically send reminders for our clients to pay. #### Reasons for switching to ePayPolicy Costs, limited functionality, lack of invoicing capability --- ### Love how much Epay has simplified our back end accounting - both with receiving payments and paying carriers! - Overall rating: 5/5 - Reviewer: Victoria B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously. #### Cons You can add an attachment when sending an invoice, but I wish we could add a signature field for e-sign to the attachment so that it could reduce a step on getting our proposals signed. #### Reasons for switching to ePayPolicy I was unhappy with WeSignature and was looking for a cost-effective solution to accept payments from clients --- ### Convenient and Easy Payments - Overall rating: 5/5 - Reviewer: Miranda S. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy and convenient for both our agency and policyholders. Being able to accept payments over the phone or let the customer pay online on their own time has been a game changer. I contacted support once to increase our transaction limit, and the representative was very kind and helpful. Other than that, I haven't needed assistance because the website is always in good working order. The agency dashboard is easy to understand, and the payment page is user-friendly and easy to follow. #### Cons I can't think of any cons regarding ePayPolicy. My only complaint is that our agency management system does not support ePayPolicy integration. #### Reasons for choosing ePayPolicy ePayPolicy had a lower monthly cost compared to Applied Pay. --- ### We highly Recommend ePay! - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I would highly recommend ePay to all agencies. It's affordable and makes taking the payments from clients secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I feel the online portal is easy to use. Customer support is great! I love the chat feature. The ability to send reminder emails to our clients is quick and efficient. #### Cons We have not noticed any bugs or issues with the platform. It's not really a con, but sometimes when a client sends a payment on Thursday even, it can take Monday or Tuesday before the money transfers to our account so that can take some time. --- ### EPay all Day!! - Overall rating: 5/5 - Reviewer: CHARLES R. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I can't say enough about what an asset the service has been for our agency. We use it to process outgoing payments, accept payments, arrange financing and other options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use is exceptional. The process is streamlined and seamless for use as a broker. We use epay for all of our payment needs #### Cons I have not had any issues today using epay for our payment services. They have made life easy and taken the headache out of payment processing. --- ### Intergrated ePayPolicy makes Account reconciliation a Breeze - Overall rating: 5/5 - Reviewer: Stacey C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The Convenience of selecting a button and a payment link is sent to a client is Fabulous. Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and it's complete. Because I do most of the Accounting in our office, I wish all of our client's would pay through ePay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Love how simple it is to send invoices to clients through our management system. ePayPolicy has made my life much easier since it records payments in our Agency Management System once the client pays. #### Cons Payment Limits. We often have clients that have $40,000 and over invoices. We end up breaking it out into a few invoices and it all reconciles properly but it's a little inconvenient. --- ### User Experience Review of Epay Payment Portal - Overall rating: 5/5 - Reviewer: Laura P. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered From start to finish, my experience using Epay has been refreshingly simple. The layout is clean, navigation is effortless, and completing a payment takes just a few quick steps. Exactly as it should be!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about it is the remarkable ease of use. The intuitive design and straightforward processes have made it incredibly simple to navigate and utilize, which has significantly enhanced my experience. #### Cons At this point, I can honestly say that I don't have any dislikes about it. I'm quite impressed with its functionality and performance so far. --- ### Best e-payment vendor! - Overall rating: 5/5 - Reviewer: Rachel B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered ePayPolicy is very easy to work with! The product is very intuitive and easy to use. Customer service is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like ePay policy. They are so easy to work with; everything is very intuitive. I've only really needed to engage with service a few times, but they were super helpful and accommodating. This is one service I can quickly set up and get moving. Great value. Maybe the best vendor our agency works with as far as ease of doing business! I love the fact that they can take credit cards, the money transfers quickly into our account, I feel like our money is safe and secure. #### Cons I don't have any cons. ePayPolicy is great to work with. I am just putting words here to get word count. --- ### E-Pay Experience - Overall rating: 4/5 - Reviewer: Tanner F. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it is good. We haven't had any issued with custmer support or any security issues concerning our clients. We do wish it was easier to request a limit increase. We have gone up to $100k limit for clients to be able to pay but we have to submit all new financials every single time to request a limit increase. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convenience of what we can offer to the insured is the biggest thing we appreciate. We have saved time, hassle, and money by having an easy payment method to use for our insureds. #### Cons The website is slow to load. It takes too long to get from page to page which is frustrating from a workflow perspective. It is also not particularly intuitive to used where things are. Links and pages are very crowded with options. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Jorge B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered We love to use the system. We did try another program but it was not as user friendly as this one. Simple is the key here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was extremely easy to learn the system. We take advantage of all of the features. After 5 years, we have had 0 issues with the system. #### Cons There is nothing we do not like about ePayPolicy. It works perfectly and when updateds or new processes are added, we dont even request help to figure it out. --- ### A modern and reliable Payment processor - Overall rating: 5/5 - Reviewer: Luca Z. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The HUDs are easy to navigate around, and creating invoices to keep track of them are pretty smooth. The links and editable buttons are nice features. We are definitely increasing the usage and appreciate how much EpayPolicy assist in collecting the payments from the insureds, and how much time it saved from the entire process. Though I'd prefer to have an option to absorb the fees depending on the clients. I'd like to suggest a feature to create/download invoice for Offline-paid invoices (if the amount is over the deposit limit). Though the system does allow an invoice shown as paid offline, there's no receipt available to send over to the insured. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Processing payments is easy, and it's helpful to have the receipts accessible for record keeping. The login system uses 2FA almost every other log in, so it's definitely secured. #### Cons Logging in using 2FA is quite cumbersome sometimes, but it's understandable as an additional security layer. The $10,000 deposit limit per transaction can be a low limit for our Commercial Policies. --- ### Great Service - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with ePayPolicy has been excellent. I really appreciate the features it offers, and I find it very easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I appreciate most about ePayPolicy is how easy it is to navigate and how simple it is to explain to customers. It’s a tool I highly recommend to other agencies. #### Cons Overall, I have no complaints about this service. Everything has worked smoothly, and I haven’t encountered anything I would consider a drawback. The features meet my needs, the platform is reliable, and the overall experience has been very positive. --- ### We LOVE ePay - Overall rating: 5/5 - Reviewer: Jannel L. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Our clients and employees are really like the ability to make payments online. It's easy for our office and clients to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so easy for our clients to make a payment. One page to enter all the information that the client needs to input payment information. Also, we like the feature of having our own link for clients to use to make their payments. #### Cons There is nothing to dislike. ePay is so easy for our clients and our employees to use. Customer service is even great! --- ### The BEST of the BEST - Overall rating: 5/5 - Reviewer: Paul E G. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I like the services other wise I wouldn't wast my time and money here. I have been using this type for about 6 years. I would recommend Epay policy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most is I can invoice the customer and give them an option to pay EFT or credit card with a 3.5 fee. Or EFT with a $5.00 charge. If the customer doesn't replay I have the capacity to send them another invoice. #### Cons The time it takes to have the money in my business account. But I know they are working on it. Specialty when the customer goes direct through the website and and pays, it should take so lone. --- ### ePayPolicy helped our agency! - Overall rating: 5/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered As an agency, we are happy with our decision to utilize ePayPolicy. It has streamlined our ability to collect customer payments. The setup process was quick and easy, and the system is user-friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use! Easy to set up. Customer service is excellent. My team was easily able to learn how to use the system. #### Cons I don't like that the customer has to pay processing fees. However, I do know that many businesses are now charging a fee. Maybe a flat rate would be better than a percentage. --- ### GET IT! You won't regret it! - Overall rating: 5/5 - Reviewer: Kenneth C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Best thing to happen to our business. Very easy to use for both our office and the client. Can't complain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Epay is the best! We like the ease of use and the integration to our domain & esign. Additionally, it gives the clients the option to either use a card or an account to process a payment through a secure platform. Sometimes clients are more likely to complete a purchase when the link comes through and they do not have to share account info directly with our agents. Customer support is also very attentive and quick. THE COST is the cherry on top. By accepting ach payments you save on all the merchant fees. #### Cons Can't really think of anything. At first I had difficulty logging in but once I called support it was a quick fix. --- ### Simple and easy payments! - Overall rating: 5/5 - Reviewer: Adriana R. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered It has help us tremendously in making the process of policies payments very fast and simple for clients. No log in or account creation for the client in order to make a payment so they are eager to take a couple of mitunes from their day to finish the policy purchase process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy payment process for our clients. Fast and easy! No complicated/tedious logins for the customers, just use link sent to them and follow the clear promps to make the solicited payment. #### Cons Not able to see detail invoice receipt with description that shows the client what they paid for, when using the invoice feature. (neither we see it on the receipt) --- ### How I use ePayPolicy - Overall rating: 4/5 - Reviewer: Floyd S. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It has been a convenient solution for sending money to general agencies. This is what I primarily use it for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to pay general agencies and confirm amounts due. I use it mainly for sending trust money to GAs. #### Cons I think the charge for ACH is too high. My other service is pennies per ACH. I don't use ePayPolicy as my primary for ACH transactions. --- ### I love ePayPolicy - Overall rating: 5/5 - Reviewer: Xin L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It values for the money and gives us support for servicing our customers. Credit card payments are also valued and welcomed by clients. #### Cons Sometimes it has bugs and issues, the performance and speed needs to be improved maybe somehow. Overall is good. --- ### Easy and the best - Overall rating: 5/5 - Reviewer: Gregg R. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely love it. Easy and quick to use. Fees are reasonable and fair. They did offer a military discount at the beginning. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of doing business and accepting payments. Love the customer service if you do have an issue, which you won't have an issue. #### Cons The initial setup was very time consuming. Took a lot longer than i wanted or would have liked. Would like to see this streamlined more. ## More reviews [Next reviews](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/?page=2) --- ePayPolicy Reviews, Pros and Cons - 2026 Software Advice