Indio Technologies is one of the best advancements I made in my business in quite some time.

This software finally enables our agency and customers to be more efficient with application completion and processing. I love that there is a library of digitized

Initially, the process of putting together a customer 'submission' is confusing. However, it doesn't take much time to master.

Indio is very easy for my insured's to use. Especially on renewals. They just update and return. No entire applications to complete. Also the E-signature portion is a lifesaver. Had an insured sign while they were on the road to another appointment.

Getting started with Indio was a bit confusing, but once we got used to it got easier to use.

When the documents are completed they are emailed to you by Indio, you don't have to go and retrieve them which is convenient but they are not encrypted which is worrysome.

Not user friendly. Not obvious where to find things, II spend more time looking for forms and how to do things than I should. Many clients unable to use, can't log in, need to wait for code etc.

It has been a very easy transition for me. I love the ability to complete apps on line and save information. The only obstacle has been educating my clients. Change is hard.

Complete apps, especially at renewal, is so much faster and easier. It reduces redundancy and the amount of time my clients have to spend filling out the same information.

Honestly, it's just learning a new software and educating my clients on how to use it. Once everyone is familiar, I think all involved with the insurance process will appreciate it.