Indio vs Jenesis Software

Indio has 226 reviews and a rating of 4.55 / 5 vs Jenesis Software which has 144 reviews and a rating of 4.54 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (226)

4.54 / 5 (144)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 21, 2020

March 4, 2021

Pros/Cons

  • Pros

  • I love the ease of use for the customer, it is vert straight forward and fool proof.

  • Like the ease of it, being able to do it all paperless and works well for clients too.

  • Cons

  • The turn around time for adding in the applications is a little slower than I hoped for, but I understand it takes time.

  • Getting started with Indio was a bit confusing, but once we got used to it got easier to use.

  • Pros

  • This program is easy to use, and the training is wonderful!

  • This system is easy to navigate, and easy to learn!

  • Cons

  • The Chat function is great, but it errors out on me multiple times in a week.

  • Larger commercial accounts are a little cumbersome in the system. The certificate management is much better than 8 years ago and continues to improve but still needs a little tweaking.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos