Jenesis Software
About Jenesis Software
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Most Helpful Reviews for Jenesis Software
1 - 5 of 270 Reviews
Johnny
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Very good to work with. Constantly improving something that's already good.
I just put all this in a few pages back. So hey let's review. It makes keeping up with customers and their forms much easier.
PROSFunctional. The buttons aren't a mystery to find. I use this software daily at three locations. It has streamlined my procedures for keeping up with forms and files. If I get a call from an adjuster wanting a copy of forms all I have to do is pull up the name of the customer and efax it right out.
CONSLack of name recognition. I'm sure this won't last long. The only other downside is that it can be a little fussy with downloads. If everything doesn't match up you have to do a manual override. Good and bad in that.
Shanwa
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Fantastic Insurance Management System
We are so grateful we put this into place well ahead of the pandemic! It allows us to work from anywhere and have the crucial answers we need quickly for our client requests. We also appreciate the continual improvements that we all benefit from on an ongoing basis.
PROSThis software is easy to use and helps us have the ability to quickly see what our clients need. Since we are an independent agency, we have multiple companies to coordinate. JenesisNow brings it all together in one place. We also appreciate customer service - emails, chat feature, phone calls..... they are always there to help when we need it.
CONSThere is a slight learning curve that can only improve from daily use even after certifying in the software system.
Reason for choosing Jenesis Software
Reviews; pricing structure for our newer agency needs; and the ability to grow with us into the future. We also really appreciated the customer service once we contacted Jenesis for a demo. [SENSITIVE CONTENT HIDDEN] is fantastic and helped us to know which system would be right for us. [SENSITIVE CONTENT HIDDEN] is still always there for us along with [SENSITIVE CONTENT HIDDEN] and others from the JenesisNow support system.
Reasons for switching to Jenesis Software
We loved Hubspot and many things about it - some that aren't available at JenNow still. But HS isn't specialized for insurance, so it was complicated to explain procedures and there was much more coordination. JenNow makes our daily tasks easy to implement, understand, and use.
Vendor Response
Wow, Shawna! Thank you so much for the awesome review! We appreciate it more than you know!
Replied December 2020
Miranda
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2019
OK
its ok but I've used better
PROSI like that we can put detailed information in
CONSThat we can't email directly from it or how we have to go through 10 different steps just to put something in images.
nancy
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Jenesis Software
Very easy and helpful and overall the team is very knowledgeable
PROSI like everything is a very easy to use system
CONSI really don't have anything negative to say about Jenesis
Vendor Response
Nancy, thank you for your kind words! We strive to make Jenesis easy to use for agents to help them succeed.
Replied February 2024
Jessica
Insurance, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Extremely knowledgeable and helpful
I have used Jenesis in different agencies as well as now my own and would not choose another for my needs as an agency owner!
PROSEase of use and consistency with support both customer service and tech support
CONSI have not encountered a feature that was hard
Reasons for switching to Jenesis Software
Jenesis is perfect for my agency. Affordable, top notch support and integrated software