Jenesis Software vs Velocity

RATING:

4.7

(270)

Jenesis Software has 270 reviews and a rating of 4.71 / 5 stars vs Velocity which has 15 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (270)
4.1 (15)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 26, 2024
January 25, 2019
Pros/Cons
  • Pros

  • Such a huge improvement from our basic system we were using before, it finally feels like we can trust the information that's in our customers electronic file.
  • The integration their software uses to interface with our providers is a HUGE help.
  • Cons

  • Sometimes it will work, and sometimes there is a time delay on the message to show. At times, my typed message just doesn't show up at all.
  • The lack of on hands training done by the company as all is on computer and no hands on and the one sent to do it had to refer to the book all the time.
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  • Pros

  • Velocity app Allow user to use features user friendly and give more easiness to perform operation.
  • When you are looking for a great business quote I always look first at velocity.
  • Cons

  • There are certain tasks that are difficult to reverse, such as when a mistake is made when generating an invoice.
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Pricing Range
$
$
$
$
$
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Product Demo
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12 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos