MYCOI sends notifications to insurance agent and/or vendor depending on the vendors preference. The reports are important to know who is compliant and who is not.

I use MYCOI on a daily basis. I use it to set up a new vendor as well as using it for tracking purposes.

If I had to list a reason it would be sometimes it takes longer for a COI to be reviewed once a revision has been uploaded. However I do reach out to my direct contract to have an expedited review.

Great. Support is top notch and they are putting resources to improve the product and service

It makes me scalable. I do not have the resources to manage thousands of COI’s and endorsements

Bulk downloading documents in the cert Management is not usable. We need to search by document type and export pdf’s that have meaningful titles. Currently there is no way to search for just COI’s and the. Further narrow it down by line of coverage. So when I need to Download 50 COI’s for a legal requirement, it takes us days

Customer service is always available and willing to assist.

Not sure, still getting use to using. Over time, certain it will be easy to use and navigate.

Not sure, still getting use to using. Somewhat confusing at times.

MyCOI has been a fantastic partner for our company. With frequent meetings with our dedicated account manager, ongoing communication, and the ability to customize our insurance needs with precision, we've seen exceptional outcomes throughout our portfolio. [sensitive content hidden] has provided invaluable assistance, and the review team is exceptionally competent and amicable, even when we inundate them with urgent requests. Overall, it's been an excellent experience, and we're eagerly anticipating our continued collaboration with them.

Strong communication and working closely with our account manager and review team. Great customer service. Speedy response time. knowledgeable.

The customization of insurance requirements is a bit lacking and could use an update. The massive number of ways to do things can cause problems for newer users.

myCOI has taken most of the burden off my administrators in dealing with insurance matters. We have find great gains in efficiency and improved our overall insurance compliance across both our prime and sub-tier subcontractors.

myCOI has amazing customer support. Our account representative meets with us quarterly to keep up-to-date on how our group is feeling about utilizing the system and interfaces with us day-to-day, as needed, to address any issues we encounter with agent notes, reviews, etc. It has been an incredibly efficient and beneficial relationship since day 1.

I have no major complaints. Insurance review is a time consuming and sometimes mind numbing experience. You cannot accomplish it without a human interaction and the complexities of insurance make only make it easier to highlight our fallibilities because so much changes so quickly. It happens to them when they review and it happens to us when review. We partner to get past any issues that arise. Some times it takes longer than others, but honestly there are moments where it cannot be avoided and myCOI is very upfront about addressing those times.