# Xanatek Connect Software Reviews, Demo & Pricing - 2026

> Review of Xanatek Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/insurance/xanatek-profile

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Xanatek Connect

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Overview

[Reviews](https://www.softwareadvice.com/insurance/xanatek-profile/reviews/)[Alternatives](https://www.softwareadvice.com/insurance/xanatek-profile/alternatives/)

# Xanatek Connect 2026: Benefits, Features & Pricing

Wondering if Xanatek Connect is right for your organization?

Our Insurance Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Xanatek Connect

4.6

[(14)](https://www.softwareadvice.com/insurance/xanatek-profile/reviews/)

Pricing

Starting at $795.00 one time

### About Xanatek Connect

IMS 4 is an on-premise and cloud-based solution that helps insurance agencies manage various administrative operations such as document storage, drip marketing, receipt generation and more. Professionals can store clients’ policy details in a centralized database, assign tasks to multiple staff members and streamline customer interactions via texts or email.

Agencies can access the file center to automatically link documents with notes, tasks, previous interactions and Association for Operations Research and Development (ACORD) forms. Managers can use IMS 4 to process invoices, create customizable dashboard reports and organize them according to user-defined categories and tags. Additionally, it lets insurers download renewal documents related to claims, policies or commissions and collect clients' signatures on official documents

IMS 4 offers integration with ActiveCampaign, which enables businesses to monitor the entire sales pipeline and implement strategies accordingly. Pricing is available on request and support is extended via phone, email and other online measures.

Wondering if Xanatek Connect is right for your organization?

Our Insurance Software selection experts can help you in 15 minutes or less.

## Xanatek Connect User Interface

## Popular Xanatek Connect Alternatives

Main Product

Xanatek Connect

4.6

[(14)](https://www.softwareadvice.com/insurance/xanatek-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   5.0Value for money
-   4.79Customer support
-   4.73Functionality

Pricing

Starting at $795.00 one time

Get Price

Alternative Product

[ePayPolicy](https://www.softwareadvice.com/insurance/epaypolicy-profile/)

4.9

[(258)](https://www.softwareadvice.com/insurance/epaypolicy-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.77Value for money
-   4.83Customer support
-   4.77Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Jenesis Software](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/)

4.7

[(284)](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.74Value for money
-   4.88Customer support
-   4.62Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Applied Epic](https://www.softwareadvice.com/insurance/applied-epic-profile/)

4.2

[(141)](https://www.softwareadvice.com/insurance/applied-epic-profile/reviews/)

Ratings Breakdown

-   3.84Ease of use
-   3.73Value for money
-   4.20Customer support
-   4.06Functionality

Pricing

Starting at $1000.00 one time

Get Price

Alternative Product

[pVerify](https://www.softwareadvice.com/saas-management/pverify-profile/)

4.3

[(41)](https://www.softwareadvice.com/saas-management/pverify-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.03Value for money
-   4.42Customer support
-   4.34Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[EZLynx](https://www.softwareadvice.com/insurance/ezlynx-profile/)

3.7

[(74)](https://www.softwareadvice.com/insurance/ezlynx-profile/reviews/)

Ratings Breakdown

-   3.66Ease of use
-   3.37Value for money
-   3.31Customer support
-   3.35Functionality

Pricing

Available upon request

Get Price

## Xanatek Connect Pricing and Plans

Starting price: $795.00 one time

Free Trial

Free Version

Basic

$795.00

per user, one time

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Xanatek Connect Features

-   Popular features found in Insurance
    
    Activity Tracking
    
    Audit Trail
    
    Contact Management
    
    Document Management
    
    Insurance Rating
    
    Policy Management
    
    Quotes/Estimates
    
    Self Service Portal
    
    Workflow Management
    
-   More features of Xanatek Connect
    
    Claims Management
    
    Commission Management
    
    Document Storage
    
    Insurance Policy Management
    

## Xanatek Connect User Reviews

Overall Rating

4.6

Ratings Breakdown

5

86%

4

7%

3

0%

2

0%

1

7%

Secondary Ratings

Ease of Use

4.6

Value for money

5.0

Customer support

4.8

Functionality

4.7

Travis P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed February 2018

I Love IMS! It's the best way to organize an otherwise chaotic influx of data.

5

I benefit from being able to make notes for clients that are time stamped, inputting all client data into customized folders, and keeping organized files and data that would otherwise be very difficult to organize.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about IMS is that it allows customizable organization. Xanatek has also done well to integrate this software into other programs.

Cons:

There isn't much negative to say about this software. If I had to be picky I would note that there are occasionally small buttons that aren't actually clickable and hence you can't input certain data you would otherwise want to. This is very rare and only occurs when I attempt to input a client's website.

Read More

Brittany B.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Great agency management system

5

We are solving multiple problems of easy of access to a customer's policy. Their support system if something is wrong is so easy. They are always available when the error message pops up :)

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The accessibility of being able to see all of our clients ion one platform, that is very easy to use!

Cons:

The only thing I dislike about it, are the error messages that we get when we drag and drop an email from Outlook into Xanatek but that isn't on Xanatek - it's Outlook.

Vendor Response

Brittany, We are so glad to hear you're enjoying our easy to use system for managing your client's data! With Xanatek Connect, our 100% browser-based system, we have setup the Outlook email sync for 2-way email communication. Give us a call or email your sales representative if you haven't already signed up to access Connect. This will eliminate the need to drag and drop emails into the system. We look forward to helping you get the most from your Xanatek system!

Replied September 2021

Read More

AP

Amber P.

Used unspecified for unspecified

Review source

Reviewed February 2015

Too Many Updates, too many unused areas.

1

This software is the worst I have see. For over two years since the BIG update, the system has gone down hill. For over two years we have asked for credit balances to be added to the accounting, all we get is excuses. I mean come on, what do we do with credits once we get a return premium? Oh yea we keep a spreadsheet to share since the system can't handle it. And to get a renewal report or any report for that matter is a math equation?? Don't purchase this, it will make your life harder!!!!

Ratings Breakdown

1

Ease of use

2

Customer support

Read More

LS

Lee S.

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Excellent value; great tech support and realible

5

Agency automation, organization and great workflow. Pretty much paperless at this point.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I've been a user for nearly 14 years and have been very satisfied. They've made excellent improvements over the years and have kept pace with the advancements in technology. Tech support is second to none. I get fast, professional service each time I call. Fortunately, I don't have to call very often. I truly believe that Xanatek is an excellent value for any agency wanting to become automated. Whether your a large or startup agency; you can't go wrong. The technical help is excellent. I get fast, professional and friendly service each time I call. In addition, I think the service is still an excellent value. Thanks for a great system and professional service. Keep up the good work.

Read More

Lori H.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed December 2017

Everyone is very friendly and helpful every time I call. The system is easy to use and much easier

5

We have been able to go paperless with this product!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very user friendly! And technical support is always very helpful with any question, no matter how many times you ask it!

Cons:

Their note taking system is fantastic except I wish it would pull up a little faster to begin note taking when a call comes in.

Read More

TK

Trevor K.

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

GREAT PRODUCT!

5

Our customer support rep was a huge factor in us going with Xanatek. She presented the program and its usefulness to us as we were on the same level. The program worked better than what we were using, Instar, and she showed us how we could be more efficient using it. We have seen some improvements since we purchased it and we are seeing more coming. They listen to the people using it and work to make it even better. The Accounting has been great and easy to use. Reports are detailed and the price was even better. They have offered numerous amounts of training, as well as when we did the switch, which they got all our information and clients moved with no hiccups. Downloads have been great and now getting downloads from commercial vendors is even better! I cant say enough good about Xanatek and their team!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that they moved all old files from old system to the new system and everything was there!!! The ease of use has been great even for the old timers! ;) Soooo much more can be done with this compared to our old system.

Cons:

I haven't found a true con yet...If I were to pick something it would be that, I don't have enough time to do more with it and use it to its fullest potential.

Read More

CG

Christopher G.

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Mr

5

This has saved us countless labor hours. We used to have 4 full time employees and 1 part time employee. We have 3 full time employees and one is not licensed. We get more work done with less people. This means tangible $$$ savings. You every aspect of the program and it will pay for itself in no time.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Your agency management system works great. It is exactly what we need, no more, no less. The big thing is that you are very responsive when we have questions or need help. We almost always get a live person and the issue is resolved immediately. We hardly ever call anymore but we still appreciate it. Great Product for a Great Price.

Read More

KF

Karen F.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Excellent company and extremely patient and great people to work with.

5

Makes managing my accounts simple!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Has everything I need. The forms and "zanning" capabilities are great. I love that the people never make you feel techno-ignorant, which many of us can be; always so willing to help!

Cons:

I still think some "space" could be used more effectively, but I love that Xanatek is always asking for feedback and continues to improve their software.

Read More

SG

Stephen G.

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Our company has been very satisfied with Xanatek's overall support

5

Streamlines ease of work by having one place to review notes and history of client interactions.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The software is easy to use and the database enables our office to be on the same page. The features of notes and ability to attach documents is very helpful. It is our "go to" location for our client information.

Cons:

We would appreciate having the ability to set font size in the notes section as a default. Very rarely, we have a .pdf that is too large and comes into system blank, so we need to manually scan in to have it correctly attach in the file.

Read More

Rufina B.

Verified reviewer

Insurance

10000+ employees

Used monthly for less than 12 months

Review source

Reviewed August 2018

A user-friendly and affordable option for insurance agency automation

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

We appreciate that the program has regularly been updated over the years to keep up with the latest technological developments, including successful integration into other programs. It offers features like prospecting, scheduling, commission downloads, carrier download, document imaging (scanning), web forms, etc. The methods of organization are customizable. They are very responsive to any customer concerns and have always showed professionalism in handling us whenever we felt the need to call (which was rare).

Cons:

Just some minor issues with the layout, but I’m happy to note that the company is eager to hear customer feedback and use it to continuous improve their product.

Read More

Showing 1 - 10 of 14 Reviews

[See All Reviews](https://www.softwareadvice.com/insurance/xanatek-profile/reviews/)

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