All Flock Reviews
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Siti Saleha
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Communication and ideas collaboration
I love the commentaries on the images feature. Flock is a fantastic tool for swiftly sharing visual insights. I love how you can make comments and doodle directly on photographs within the application. Also, the interface is more superficial than Slack, and it has a "spacious" feel to it. I also enjoy that it includes build-in assistance to aid you in learning the ropes.
CONSThe least I like, and also the one that has to be improved, is that specific files are not readily available and occasionally become missing, but this is not a significant issue because it does not occur frequently. When using the software, it feels a little complicated. Overall, it still performs admirably for a variety of tasks.
Lucas
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Business Tool
It's a pleasure to use and I cannot see myself ever using another communication tool for business.
PROSVery easy to learn and use. Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.
CONSNot sure if this is anything that could be fixed, but the only thing I found annoying is hearing my phone/computer ding with new message notifications hundreds of times in an hour. This is due to being part of several group chats, so not a defect in the software at all.
Reason for choosing Flock
Flock gave our organization more capability for what we were looking for, and at a better price point.
Eric
Verified reviewer
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed January 2020
Leaves More to be Desired
We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now
PROSI like the user interface, it's clean and for the most part, works for what we need.
CONSYou can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.
Reasons for switching to Flock
This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.
Adam
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Business Instant Messenger
With Flock, it hs been easy to collaborate via creation of unlimited comms channels in one place.
CONSI enjoy using Flock and I rarely face bugs.
Lindsay
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2020
Great for multi users
Simple install, seamless to use and very helpful when working with a large office. It's great for productivity opposed constantly having to physically gather to share information.
PROSThis is very easy to use and great for multiple users!
CONSI'd love to use it as a multiuser for loved ones if there were a free version.
Reason for choosing Flock
I'm not certain as I was not apart of the decision process.
Reasons for switching to Flock
I'm not certain as I was not apart of the decision process but, I'm happy we did :)
Eva
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Flock
We use it for interoffice communication so we don't always have to get up and go find a person. We message each other and some of have it on our phones as well so we are able to see our messages when we are away from the computer. It makes things easier and a lot more convenient.
PROSIt is easy to use, you can share files.
CONSi don't know
Reasons for switching to Flock
First we had HipChat and it changed to Stride and then they said Stride was going away and suggested Flock as a replacement.
Kendra
Higher Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Flock Review
I like that it is simple to understand and use. I also like that you can make groups and have private groups.
CONSI don’t like the notification process, the email is a little much to remind me that I missed a message.
Reason for choosing Flock
Those were more complicated.
Reasons for switching to Flock
This one was similar and easier to use for a large group
Jovana
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2019
Make Your Flock Communicate With Ease
When compared with the competition, particularly Slack, it is better in many aspects. It is visually more appealing and communication is more transparent. It is also an easy to use tool and a recommendable alternative to Slack.
PROSI love the clean and appealing user interface so much! I always troubled with communication tools that are super functional but the UI somehow creates clutterish feeling -- you are getting lost in all the exchange, you miss important info in a chat that seems to suddenly disappear. Flock
CONSMaybe some less taxing ideas about notification. Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.
Reasons for switching to Flock
I tend to think that Slack is messy and I am looking for a cleaner and more transparent alternative.
Matthew
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Review of Flock
I love how easy it is to connect with teammates, sending them images, calling them, video chatting and so much more through one app, even without data.
CONSIt was a little tough to understand the fullness of what it has to offer but over time that became clearer.
Reasons for switching to Flock
Flock has more options for connecting and is much easier to navigate through.
Gregory
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
we have improved communication
It makes our work much easier to be able to communicate and keep track of each task as a group, sharing files that are displayed quickly and with active communication at all times.
PROSThe channels created to have a more compact communication is the best so that our work has faster results and leading a more synchronized organization of each project.It is a platform with everything necessary for verbal, written or video call communication that makes us more committed to each task to be carried out and our teamwork process easier
CONSI don't have something to write that I don't like, I think about it and they have never failed me with their service
Judith
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2020
Wonderful Product
This has been a real saving time saving issue because I can
PROSThis software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet.
CONSI would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important.
Reason for choosing Flock
We chose to use the free Flock service and it has been more than we ever expected!
Reasons for switching to Flock
unreliable - kept crashing and wasn't easy to reinstall
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Small office use
Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them. The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago.
PROSEase of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this. Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s.
CONSEvery time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code.
Debjit
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
One of the simple and easy collaboration tool for my team.
I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.
PROSYou can simply do all your team management in one place. here are some of the things I like the most of this service. Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer. I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.
CONSWhen I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)
Lewis
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Flock is awesome. All you hear about is Slack Slack Slack. Flock is way better bang for your buck!
It's very cost effective, the features are great, UI is easy and intuitive, and it's a no brainer in these times of increased remote work due to Coronavirus.
CONSscreenshare would be good. I would like if that was a feature.
Reason for choosing Flock
Better bang for buck
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Excellent communication tool
Flock has become a key part of the entire companies communication. Company wide channels to share information for all employees as well as focused channels to handle specific areas of the business make it the best solution for us.
PROSIt's easy for all level users in the company to communicate with. Great real-time solution to responding to client needs ASAP. Administration of the users and environment is simple. Excellent uptime - rare that the service is ever slow or unavailable. Support and dev team are on top of the product and updates.
CONSCan be a challenge to manage multiple groups/channels. Would like a better way to keep channels and groups cleaned up and current. maybe a way to customize the interface for the company would be nice.
Amitkumar
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2022
A clean and feature rich communication tool
Having used a host of communication tools like Google Chat, Microsoft teams, the fact that Flock integrates so easily with so many other tools is an achievement in itself, since Flock is a stand alone tool and not a part of some software suite. It has an extremely clean and easy usability and the text box has multiple tools to format the messages. This is the best part, because then it always becomes easy to point out focus items, quotes etc.
PROS1. Very clean and clear interface 2. Has features like To Dos, Pinned Items etc which allow small scale project and file management 3. Integrated with a host of other tools and can be extended to a dozen other tools . 4, Has a fantastic feature to automate a few things by adding processes.
CONS1. Search algorithms needs to be improved. I don't find relevant details from the search functionality 2. Contact management need to be improved.
Carsten
Verified reviewer
Computer Software, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
The best Slack alternative, and I prefer it over Slack
Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.
PROSI never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use, and won't use. Flock, while generally speaking works the same way, at least adds some productivity concepts in the app. For example, in different channels and private chats, I can have working to-do lists with assignments and due dates. I can pin documents and files in a conversation or channel that are relevant to the conversation. Also, for some reason, things just feel cleaner in Flock. My entire team was confused why we switched at first, but those types of features were my reasons. And now they love it, no going back.
CONSNot as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.
Don
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Flock: Robust, Iconic and Full-featured BIM & Live Chat Program
File sharing, team collaboration, live chat and business instant messaging.
PROSI use a lot of BIM tools in my organization, but Flock beats nearly all in terms of robustness of features. It makes it easy to collaborate via creation of unlimited communication channels.
CONSIn order to use video conferencing tools, it requires to be integrated with external Apps such as Zoom.
Gus
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2020
Flock for Everyday User
Group as well as related personal communications are in one space. Particularly like getting away from social media platforms - keeps from having all your eggs in one basket.
PROSFlock replaces email and makes communication almost instantaneous. Like any software product, it takes some getting used to – flow, process, etc.. Once we learned how to use Flock, it was easily integrated into our business process. "Data" sharing is an essential part of the Flock experience, especially where, for a group, access to shared information is concerned. Central point of contact also proves to be beneficial.
CONSThere's the thought of integrating a video component. Would one-stop-shop be a detriment in this case?
Yorick
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
I have been working for the company that created flock and i have seen it change over time.
The best benefit of this product is that when we create a chat group, there is an email id that gets created to use for that group. This is something that really benefits in working efficiently.
PROSThat i can find anybody in my company with their designation and team and extention number right in the head profile itself. Very few chat engines actually have the designation mentioned in them.
CONSHate that they have too many updates, like every 3-4 days i have to restart the platform. Also they don't have a archive feature where i can remove conversations that i don't need.
Azeem
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2017
We were using flock for the last two three years and it is awsome.
Flock is more a collaboration tool.The main advantages of using it are, 1)Flock is a simple platform.The simplicity makes the flock more usable. 2)Can create multiple teams. 3)Can create channels for projects. 4)File sharing. 5)Can create apps 6)Multi platform because of the web platform and the browser extensions.
CONSThe video chat and conferencing needs to be improved.It will be better if you can create your own platform to do the conferencing.It will be better you provide the native app for Linux.
Gretchen
Verified reviewer
International Affairs, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2019
Gather Your "Flock" using Flock!
In AIESEC in the Philippines, we use this in our work since we believe in its functionality and organizing capacities. I do not forget the appointments that I set since Flock always remind me on when this activity will happen
PROSIn flock, you can easily incorporate and synchronized the necessary details in your company. When scheduling a meeting with your co-worker, Flock will automatically notify you of that certain meeting. In my case, Flock automatically saves the essential contacts that you need in order to work. This is a really helpful since I do not have to do it manually. Most importantly, I like the feature wherein the user can suggest the content that they want to see in the app that makes it inclusive to everyone.
CONSWhat I do not like about this software is its design since it is not user-friendly. For me, the design can be further improve by using modern styles and aesthetics in order to enhance the functionality of the software. Sometimes, the software also lags and hangs which causes the users to be disinterested or not use the app anymore. If this will be improved, I believe that more people will utilize this app for their businesses since it is really helpful.
Sandra
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2020
Mostly great
Overall I like the features available and think there is plenty of different tools and features that are helpful for teams.
PROSBeing able to search through posts is EXTREMELY helpful. I don't really understand why this isn't a standard feature in other team messaging apps
CONSPolls limit you to select an expiry time from a pre-selected menu of 1 hr, 2 hrs, 3 hrs, etc. That makes it difficult when it's 8:18am and you want it to end at 5pm. You have to either select 418pm, or 518pm. Not useful.
Reasons for switching to Flock
Needed another platform to separate management chats from member chats. Also liked it had a search feature.
Clarke
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Robusta Tool for Unlocking BIM & PM
File sharing.Team collaboration.
PROSFlock has a mobile application that I use on my iPhone on a daily basis. It makes it easy to manage projects and advance team collaboration in one place.
CONSUnfortunately, mobile application cannot function in absence of internet connection.It requires to be integrated with external apps to enhance video conferencing.
Thomas
Writing and Editing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Live Chat & Business Instant Messaging Software
Flock simplify marketing projects by creating unlimited communication channels in one place.
CONSIt always require to be integrated with external apps to boost web conferencing.