Konexus
About Konexus
Konexus Pricing
Contact Konexus directly for pricing information.
Starting price:
$0.10
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Konexus
1 - 8 of 8 Reviews
Ryan
Verified reviewer
Human Resources, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Konexus "Connects Us" - yeah, it rhymes
Sales process was easy with straightforward pricing. Account Executive [SENSITIVE CONTENT HIDDEN] knew her stuff. Made the buying process super simple.
PROSI like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well.
CONSThe user experience is way above average for most software platforms. The user interface is good but could be better.
Reason for choosing Konexus
Pciing
Reasons for switching to Konexus
Pricing was too high at our renwal
Jim
Government Administration, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
AlertSense(tm) is a great platform and the customer service is Top Tier
I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!!
PROSSet up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive.
CONSSometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming.
Reason for choosing Konexus
Best deal and Customer Service was Top Notch.
Reasons for switching to Konexus
Lack of Support, ease of use, cost savings to the county.
Depei
Hospital & Health Care, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
A Good choice for small business
Our agency used AlertSense/Konexus for over five years. We primarily used it for real emergency situations and occasional agency business closure notifications. The platform is user-friendly, but as more SaaS solutions became available in the market, we transitioned to another vendor that better met our users' needs. Despite this, I still appreciate Konexus for its cost-effectiveness and the long-term contract we had with them.
PROSKonexus offers various pricing plans, each with different capabilities. The core plan includes a limited number of texts and voice messages, making it cost-effective for companies that don't want to make a large investment or don't anticipate frequent use of mass notifications.
CONSWhile Konexus has added several new features, it still lacks third-party integration options, such as Single Sign-On (SSO).
Vendor Response
Hello Depei, thank you so much for your positive review, we appreciate it. We valued our partnership with your company and we were very disheartened when the decision was made to leave Konexus. I did want to comment that Konexus does offer SSO integration, among several other integrations. The specific integration that you were wanting was an integration with Microsoft Teams, and we do not have that integration built yet. However Konexus has open API capabilities, so a future integration through open API is possible. Thank you for taking the time to leave your review, it was a pleasure working with you.
Replied September 2023
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Amazing Company and Products!
We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have.
PROSThis company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced.
CONSThe sales team can be hard to connect with at times, but that has only been since COVID started.
Reason for choosing Konexus
price and functionality
Reasons for switching to Konexus
price and service
Russ
Public Safety, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best notification system out there
My overall experience is one that this product and the customer support are dependable, efficient, and effective as a means of communicating pertinent information with a large audience that spans the entire spectrum of users. Tech savvy users will appreciate the professional look and feel of the product yet seniors or other folks that may not be quite as hip to new methods of communication can also find utility in the messages which makes those messages all the more effective.
PROSWhat I like most about this software is the ease of use without sacrificing any capabilities or degradations in the quality of the end product. By that I mean that as simple as the product may be to use, end users who receive the notifications and messages maintain the perception of a professionally composed and delivered message.
CONSWhat I liked the least was the initial portal/user interface was a bit clunky and not very intuitive. However, the new platform has eliminated any of the small details that previously bothered me.
Reason for choosing Konexus
Price was a big factor but more importantly was the customer service aspect that Konexus offered. Ease of use for me was a huge contributing factor in my decision and I have not regretted that decision in over four years of use.
Jeanne
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Great Communicaiton Facilitator
We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips!
PROSThe ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc.
CONSAttaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact. Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.)
Laika
Accounting, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
The best there is for emergency situations!
What I love about this software is definitely its purpose, to notify people in case of emergency. We use this software easily and we felt very inform and safe while using it because it gives us the opportunity to be informed of critical events.
CONS'Till now, I haven't encountered any disadvantages or problems worth mentioning while using this software. Worth to use!
Mathew
Health, Wellness and Fitness, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
This is a great product
Wonderful experience with the Konexus team and love their product.
PROSI love how simple this app is to use. This makes it easy to onboard other managers to use this product.
CONSI haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps.