Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat

Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products

One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there.

Screen sharing enhances large file sharing via drag and drop.Business instant messaging.

I like how Mattermost has a lot of features:- internal communication, screen sharing, web conferencing, business instant messaging and chat all in one place.

For nearly a decade now Mattermost has been a useful program, with no drawbacks in business matters.

Slack with AD integration at half the cost. But I still wish I could afford Slack.

Slack integrations just work on Mattermost. The theme choices are very nice. The ability to host my own on-premises server is very nice. Technical support staff is very knowledgeable and competent. I'm not made to feel like an idiot if there is some specialized knowledge that I don't have.

The Android client is extremely buggy and fairly slow still. Selecting a push notice to open Mattermost to view and respond in the thread does not always open the right thread and is always slow (even on LAN, with the latest gen of Android phone!)). The client MUST be snappy and it just.. isn't. The Windows client becomes slower and slower the longer you have it open, so it must be restarted every day or two. It's a little buggy; sometimes new messages make your view scroll up instead of down. But it works well enough most of the time.

File sharing, team collaboration, BIM and live chat.

Ever since I started using Mattermost, it has never been daunting to send large files online, collaborate via unlimited communication channels and manage projects automatically.

I do not like how Mattermost can’t function in absence of mobile data or WiFi.

Team management, internal communication and bug tracking are at par with this tool always.

Mattermost boost internal communication via creation of unlimited communications channels in one single repository.

I have been using Mattermost for an extended duration now and I rarely encounter challenges whenever I turn to it.

Overall Mattermost isn't a bad software. I use it every day. it saves my time and simplifies communications within the organization.

Mattermost is easy to use. The colors of the software is pleasant. i like that i can use android version ass well.

The software often freezes and requires restart. Sometimes pop-up notifications don't work properly and i miss some information.

Mattermost boost productivity by unifying teams in my organization in one single workspace through corporate communication channels.

Video conferencing isn’t robust enough that’s why it demands to be integrated with external web conferencing systems like Zoom Meetings.

Real-time file sharing.Team collab.Business instant messaging.

Mattermost boost internal and external communication through creation of unlimited communication channels.

At the moment, Mattermost has no bugs and accomplishes all my daily needs.

Mattermost centralize business instant messaging, web conferencing, team collaboration and file sharing capabilities in one place.

I use Mattermost on a regular basis and seldom does it pose any flaw.

Great.

Mattermost boost internal and external communication via creation of unlimited comms channels.

I do not have any aspect that disappoints me.

We ended up looking for an alternative to Mattermost because of Slack's price-performance ratio and would switch again today.

Mattermost is constantly being developed and you can tell that it's going further. In addition, as a collaboration tool, it provides the most important information. No more and no less.

At the beginning (approx. 2018) it was still a bit unstable and some important features were still missing. This has gotten much better in 2022. Over the years, with many users, maintenance and upkeep should never be neglected. Otherwise it will be slow and have long loading times when changing channels etc. Plugins work, but not all are mature (e.g. Jitsi caused problems for us)

I use mattermos mohr than one year, but still can not used to it. main reason is that when I get the new notification, I don't get some signal, or beep. it doesn't appears on screen. mattermost is in my company main communication system. if I would asked, I would changed it with skype for business, or lync

mattermost is our companies inside network. we use it everyday to communicate. I like it because I have it also in my mobile. now when I work remotely, i am not always nearby computer and with mattermost I am always in touch.

I use mattermos mohr than one year, but still can not used to it. main reason is that when I get the new notification, I don't get some signal, or beep. it doesn't appears on screen.

Between communications platforms, voice calls, emails, and texting, there are numerous ways to communicate with colleagues. My company decided to use Mattermost because it helps us avoid clogging up email when we have quick questions to ask or non-essential company-wide messages to send.

My company has over 200 employees ranging multiple departments (from editorial to strategy to support) and offices. Mattermost helps us stay connected in a quick and efficient way because we can easily connect and disconnect from channels according to our business or personal needs. For example, I am part of a group that connects members of my immediate editorial team and other groups that connect my larger team, my support resources, and strategy team members. It helps me stay organized in my communications, and it's much easier than using email or texting to communicate quickly with people on a daily basis.

Because my company is relatively large, we have dozens of channels on Mattermost. I sometimes find it difficult to find specific channels that I'm not already a part of, especially if I don't know the precise name of the channel or group. This sometimes ends up being a hindrance to what is typically quick and efficient communication. Nevertheless, I enjoy using Mattermost and would recommend it to other businesses.

Easy to use and very user friendly UI. You can edit messages even after sending. Tag people whom you want the message to be seen in a channel. Easily accessible channels. It's a great open source application.

Screen sharing, calling and video conferencing option is not available which makes us dependent on other apps. Last seen online is not displayed which should be available.

Mattermost is a great software to use with the virtual employee situation which allows the sharing of ideas, answers to customer facing issues, and the ability to communicate privately with leadership and/ or teammates. The chat is instantaneous, which allows for faster responses than emails.

Interactive media that allows instant communication with teammates and leadership, whether it was a question or just sharing of daily life. The ability to host channels that was based on teams, programs, and specified topics. All individuals were able to have private groups to chat with friends, co workers, or teams.

The scroll in chats often moved so very quickly that questions and responses were missed. Inability to customize responses such as color, fonts, etc.

tool is great, and from this users perspective is a fine alternative to slack.

It's very easy to use, and as far as I can tell works alot like slack. I'm not sure if it has as many plug-in options but that's not something I'd use anyway. Great for team collaboration and general communication.

I get LONG LISTS of rooms and chats and there is no easy way to search for people aside fom doing a control-f. I can search within chats, but I think it needs to be easier to search FOR chats

One of the most critical aspects of Mattermost: it's self-hosted. Yes, that means additional work for hosting, but it also ensures our internal communication stays internal. We use Mattermost for almost all of our discussion​, and it has dramatically improved our workday.

Mobile clients exist, but there are not necessarily​ great. I often use the website instead of the mobile client, because it is quicker and the status of my colleagues is actually shown correctly.

When it's too much to send an email or you can't be bothered to get out of your chair, Mattermost is perfect. It allows all our staff to quickly chat about things without clogging up inboxes or having them on their phones. Groups and channels are great, especially for management needs.

The ability to preview non-image files would be nice, some files,​ have to be downloaded to be previewed.

It was good initiative for collaboration amongst various teams, it helped us resolve the tickets sooner with better precision and in the process educate everyone on the issue if they see similar issue in future

It was really helpful in connecting teams from L1 through L4 support on one platform where anyone can help resolve problem at hand. Really helped us reduce overall tickets getting escalated to the L2 through L4 teams

Don’t have option to share screen, send files/screenshots which are really helpful for resolving/understanding the issue

I don't know about the overall cost, but I assume it costs less than Slack. Given that, it's not a bad alternative. I think it's main issues aren't so much limitations in functionality as just having a less user-friendly UI overall.

honestly, the most use we get out of this product is having fun with the wide range of emojis you can add to posts as reactions

There's something slightly less intuitive about the UI than similar competitors (i.e., Slack). Sometimes the search function in particular is confusing and could definitely be improved.

Mattermost is my go-to tool when you want to discuss something with colleagues. Ability to create public/private channels and send private messages both work nice and easy.

No so great for file sharing and doesn't work as a discussion tool outside your organisation.

The ability of Mattermost to detect that you paste an image URL and display the image without getting out of Mattermost, and the fetching of Oembed/Opengraph/whatever data of URLs, providing summary of pages. And the extendability with hooks.

Well, sometimes, I can't find the message I'm looking for with the research feature, but it surely is caused by bad search terms. Putting flags on important messages helps not loosing them.

So intuitive interface and so less clutter. The teams love mattermost for many things, integrations, easy to use interface, stability of the software.

1. The ability for anyone to delete a channel. 2. Lack of SAML support for team edition

Overall my experience is good. I would not prefer to chat as DM but yes for a company it is good

I like the most in it is a simple and easy-to-use platform within the company. People can make their channels and set the privacy of those channels which is a great thing

I don't like the UI of the matter most its too simple. There should be graphics like skype or discord