# MessageKite Software Reviews, Demo & Pricing - 2026 > Review of MessageKite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/internal-communications/messagekite-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / MessageKite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/internal-communications/messagekite-profile/alternatives/) # MessageKite 2026: Benefits, Features & Pricing Wondering if MessageKite is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview MessageKite 4.2 [(13)](https://www.softwareadvice.com/internal-communications/messagekite-profile/#reviews) Pricing Starting at $14.00 per month ### About MessageKite MessageKite is a business texting app designed to streamline communications for front desk teams. It can be used to message customers, coworkers, suppliers, and other contacts from a business number. MessageKite offers features such as two-way text and picture messaging, scheduled messaging, built-in templates, group and mass texting, and an autoresponder. The app also offers an after-hours chatbot that can respond to urgent customer inquiries at any time. Wondering if MessageKite is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## MessageKite User Interface ## Popular MessageKite Alternatives Main Product MessageKite 4.2 [(13)](https://www.softwareadvice.com/internal-communications/messagekite-profile/#reviews) Ratings Breakdown - 4.08Ease of use - 4.50Value for money - 4.08Customer support - 3.62Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(275)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.59Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Caspio](https://www.softwareadvice.com/bpm/caspio-profile/) 4.6 [(249)](https://www.softwareadvice.com/bpm/caspio-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.33Value for money - 4.47Customer support - 4.38Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [Textmagic](https://www.softwareadvice.com/medical/textmagic-profile/) 4.6 [(260)](https://www.softwareadvice.com/medical/textmagic-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.40Value for money - 4.45Customer support - 4.36Functionality Pricing Available upon request Get Price ## MessageKite Pricing and Plans Starting price: $14.00 per month Free Trial Free Version Starter $14.00 flat rate, per month Plan includes: - 100 Number of Contacts - 1 User - 3 Message Templates - 3 Months Chat History - $5 Per Additional User/Mo - Unlimited Text Messaging Business $25.00 flat rate, per month Plan includes: - 10 Message Templates - 1 User - 1 Year Chat History - 3 Number of Groups - 500 Number of Contacts - 50 Contacts Per Group - $5 Per Additional User/Mo - Afterhour Chatbot - Autoresponder - Block Contacts Read More Pro $45.00 flat rate, per month Plan includes: - 100 Contacts Per Group - 1 User - 3 Years Chat History - 5 Number of Groups - 750 Number of Contacts - $7 Per Additional User/Mo - Afterhour Chatbot - Autoresponder - Block Contacts - Group Messaging Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MessageKite Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of MessageKite Alerts/Notifications Appointment Scheduling Automated Responses Chat/Messaging Confirmations/Reminders Contact Database Customizable Templates Data Import/Export Interaction Tracking Live Chat Mass Texting Payment Reminders Real-Time Chat Real-Time Notifications Recurring Appointments Rescheduling SMS Reminders Third-Party Integrations ## MessageKite User Reviews Overall Rating 4.2 Ratings Breakdown 5 38% 4 46% 3 15% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.5 Customer support 4.1 Functionality 3.6 Have you used MessageKite and would like to share your experience with others? LD Lindsey D. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Reviewed June 2020 Excellent option for inexpensive SMS marketing software 5 We had wanted to implement a text messaging service so that we could reach out customers in that way too, but had always found it to be cost-prohibitive. With MessageKite, we get everything we need at a very reasonable rate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: After extensive research into our options for SMS marketing, I was very discouraged by the lack of affordable options. We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love! It's super simple to use, very user-friendly, with customizable templates you can build that allow you to easily respond to your business' FAQs. They also have automated messaging options for appointment reminders, and you can group your contacts into specific categories so that you can send one kind of text to one group, without having to choose each contact you want to include individually. Overall, we've been very happy with this software and are grateful for it. Cons: My only complaint with the software is that there's no way for a fully automated response to take place other than an appointment reminder, so when a customer opts in to your texts with a set phrase, for instance, there's no way for the software to trigger an automated response, such as "Please confirm your opt-in" etc. That makes the process a little more labor-intensive, but overall, it's a very minor issue when you consider that the templates make responding super easy, and the value of the software for the price is amazing. Vendor Response Dear Lindsey, thank you so much for your feedback and support. We're working hard on our SMS marketing solution that will allow your customers to opt-in and keyword campaigns. Stay tuned! Replied June 2020 Read More DR Duane R. Verified reviewer Music 1001-5000 employees Used daily for more than 2 years Reviewed June 2020 Message Kite for a Lesson Centre 4 As our first text management program, it was a game-changer for our Lesson Centre and has been an indispensable tool, but we've seen little or no refinement in the almost 3 years since. Ratings Breakdown 3 Ease of use 3 Customer support 4 Functionality Pros: Ability to schedule messages is invaluable to relationships with new students, schedule changes, students returning after summer holiday, etc. Consistent functionality with few issues where customer service is needed. Cons: Templates and calendar functions are not intuitive, need extra attention to avoid errors. "Inbox" management needs improvement. Customer service has been provided when needed, but feels disconnected and impersonal. Read More jb jessica b. Verified reviewer Photography 2-10 employees Used daily for less than 6 months Reviewed June 2020 Works as expected but would like more features 3 would love more options, features and controls. i'm managing with what we have merely due to not having time to find a replacement. if more feature/options are in the works i think sending out a newsletter or announcement of what's to come would be helpful, i can't be the only with this these issues. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: the fact that we can easily add an option to text our business phone number Cons: 1-the "robot" that tries to help problem solve does so during business hours & while i'm already texting back/forth with someone. it makes it very confusing for our clients as to why "i'm" sending them odd texts. (would love a manual switch to where i can turn off the autobot feature when needed) 2-the feature that sends me an email letting me know i've missed texts doesn't always get sent to me. in the beginning it would send it after a few minutes had passed, now it sends the email alerts randomly and most of the time not at all. 3-some emojis or images that client's send me show up as weird characters or just blank texts. i never know what i'm missing as it could be important 4-the alert for the notifications is the most annoying sound ever. there is no way to choose a different tone/sound or to adjust the volume. if i have my speakers turned up to use other web based apps when a text comes it i literally jump out of my chair, know over my water, etc. i dislike it so much that i leave the browser for this feature off and try to hope that the emails will come thru letting me know i have missed texts or randomly log back in to check for myself. not ideal in both circumstances. Reasons for choosing MessageKite cost and the features seemed to line up with our needs. having since used the product i've realized having more options/features/controls would create a well defined and more positive client experience Read More KD Karen D. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Reviewed June 2020 It is great software for messaging 5 We are using messageKite more than 3 years and it is working great. As transportation company our dispatch team communicate with drivers easily by message kite. Sending route info, photos, schadule, etc. And messages reach to the phones momentarily. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: You can use from different computers and mobiles at the same time, software has message history and has great search option. Mass or group message is also available. Photo sending is good option, too. Cons: Search command in message history will be better to be done a little faster. Read More MN Masa N. Verified reviewer Consumer Services 11-50 employees Used daily for less than 2 years Reviewed June 2020 The ONLY One of its kind 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve done my research for companies who offer web based text services. message kite is the only one of its kind and at the price is a STEAL! I’m so glad I found their platform. It is VERY easy to operate and built to function as you’d think. I was up and running And have not turned back. Cons: I once needed to get a hold of the company for billing updates and it could have been smoother Vendor Response Dear Masa, thank you so much for your feedback. It helps us improve and grow with you. We apologize for the billing issues you had with us. We will work hard to deliver spectacular customer service for you in the future. Thank you so much for being with MessageKite and your support. Replied June 2020 Read More MS Monique S. Verified reviewer Music 1001-5000 employees Used daily for less than 2 years Reviewed June 2020 Not sure how to answer this 3 It has been fine. A few times I was unhappy with the answer given for a service issue but in general the service has been good. Ratings Breakdown 3 Ease of use 3 Customer support 2 Functionality Pros: It is easy to use and the option to text is extremely helpful in our business. Cons: It was challenging to get it operational and there were a number of bugs that needed to be worked out for the first 6 months. There are still a few things that could be improved: There is nothing stopping the user from entering multiples of the same contact and telephone number. Sometimes when entering a parent it will not allow the user to add the student. What is the point of entering the student name (which is what we know most) when you can only look up the parent? I have a student who has a cell phone with an overseas number and software does not allow for any extra numbers. Some students live in multiple households, it would be helpful to have more than one number associated with the student and be able to look it up that way. Read More DW Dan W. Verified reviewer Music 11-50 employees Used daily for less than 2 years Reviewed June 2020 You need an app! 4 Overall, great. Handy and super easy to organize clients and get information out to them. Most businesses run - at least partially - from the road/on mobile, so improving the mobile site and adding an app would be amazing. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the browser interface. At times messages come in much later, or are don't get sent and disappear from the text box, but clean and easy to use. Cons: The mobile website is not great. An app with notifications, similar to receiving a text message, would be a huge upgrade and would make the experience a lot better for business owners. Read More AJ Alex J. Verified reviewer Music 1001-5000 employees Used daily for less than 12 months Reviewed June 2020 Works great 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Having the ability to text our existing business phone number has made our business all the easier to reach and all the more approachable. The email alerts are super helpful, and being able to categorize my contacts within Messagekite is also very useful. The software is simple, easy to look at, and easy to use. Cons: The alert sound is horrendous. I use a lot of other audio features on my work computer throughout the day, and I've had to mute the Messagekite browser tab to escape the sound. If I could reduce the volume from within the software settings, the sound would be a useful feature, but in its current form it's too much. Read More JR Josh R. Verified reviewer Music 2-10 employees Used daily for less than 2 years Reviewed June 2020 Great Program but Missing Much 4 Still a good experience overall but I think they would benefit greatly from a mobile app and an update to their UI. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 2 Functionality Pros: I love that I am able to use a text message service straight from my business phone. It helps to keep in touch with my client base. Cons: The UI is very poor, especially on mobile. I'd like to be able to adjust the notification sound volume as well as have a mobile app so that I don't have to go to their mobile site every time I want to use the service. Read More KS Kristen S. Verified reviewer Food & Beverages 2-10 employees Used weekly for less than 2 years Reviewed June 2020 Easy to Use Texting Tool 5 Overall, the software has helped out business and works great for us! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Message Kite is easy to use and a great way to start texting with your clients. It allows for an ongoing dialogue you may not otherwise get to have given how busy people are. This makes it easy and adds a new way to generate sales even! Strongly recommend. Cons: I wish it was a little easier to complete simple functions like attaching a photo or file, deleting texts, filing in groups, initiating a text or saving a text for later / archiving. Currently, when I archive a text I cannot find it. Read More Showing 1 - 10 of 13 Reviews Load More Reviews ## Other Top Recommended SMS Marketing Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (529) Recently recommended **8** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **2** times [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **1** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times Stuck Between Options? Our experts can help you compare MessageKite with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice