About Proze

Proze is a SaaS employee communications platform with powerful drag & drop functionality for creating engaging and effective multi-channel employee communications with deep analytics. It lets authors personalize and target content based on specific employee profile attributes using our standard or your own templates.

Proze is one of the most robust, full featured and multi-channel SaaS employee experience platforms available with large global entities, such as Koch, Georgia Pacific, Boston Scientific, Gates Foundation, Scientific Games, Autodesk, and IDEXX, who use the Proze platform to engage and communicate with all their employees.

Proze integrates with Microsoft Teams, O365, Slack, LinkedIn and Salesforce, facilitating internal communication and prov...


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4 Reviews of Proze

Overall rating

4.75 / 5 stars

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August 2021

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Paul from Amazon

Verified Reviewer

Company Size: 10,000+ employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2021

Better than other traditional internal communication tools

Pros

Easy to use and very adaptable to any industry. Great technology that provides an alternative to other pricier messenger software.

Cons

Customer service is sometimes hard to reach, room for improvement by spending extra $$$ in labor.

April 2020

Jill from Jill Christensen International LLC

Company Size: 1 employee

Industry: Public Relations and Communications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Vendor's High Standards Match Mine

Proze's standards are as high as mine and that is unusual to find in a vendor. I appreciate this because it means that the product my clients see mirrors my brand attributes. The look of my product before Proze was averge - now it's impressive.

Pros

That it brings to the table features and functionality that other vendors do not offer.

Cons

Proze is doing things for me that I used to do myself. This is an odd change and loss of control, but I will get useed to it!

Reasons for Choosing Proze

Video embedded in email is priceless, and something that will help my communications be more engaging and impressive.

Reasons for Switching to Proze

To take advantage of features and functionality that Constant Contact does not offer.

April 2020

Jim from Scientific Games

Company Size: 5,001-10,000 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Proze wants me to be successful

We're getting out what we are putting in. The more we work with the program, the more it rewards us with time saving, beautiful emails.

Pros

Proze allows us to change the way we communicate with our employees. The metrics, inline video, easy construction, -all great tools. The one thing that stands out is the level of service Proze provides. Proze wants me to be successful. There has been a lot of thought put into the product like the ability to send broadcasts at specific time zone worldwide. We also like how emails can be tagged for even richer analytics.

Cons

Proze is not a program that you can easily launch and get on with your day. It requires thought and strategic planning outside the tool. Inside, there are a lot of things this program can do and some training is required. The help section seems a little outdated from it's current release and there are parts of the program that are not in the training. I would like to see a user group or forum to learn the minute details and best practices.

Reasons for Choosing Proze

Proze seemed to have the most complete set of tools to make our Internal Communications more successful.

April 2020

Rob from Caliber Collision

Company Size: 10,000+ employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great platform, awesome support

Overall, awesome. It is the exact right tool to communicate to our organization, it’s hierarchy, and to target those based on roles or departments. Best decision we’ve made.

Pros

The platform is exactly what we needed, but my favorite things honestly is the support. [SENSITIVE CONTENT HIDDEN] is readily available for us, is quick to customize our features to ensure the platform is working the way we need it to to support our business. I don’t think I’ve ever heard ‘no’ from them.

Cons

We selected Proze because the competitive leader was drag and drop, with little room for customization. Proze is very drag and drop too, with a lot of custom attributes available to me as an administrator. The challenge with that, though, is bugginess. What I most commonly email support about is that there’s some new bug or something that’s not working intuitively.

Reasons for Choosing Proze

The personal touch from the Proze team