# Text Request vs Viber - 2026 Comparison - Software Advice > Text Request vs Viber - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/internal-communications/text-request-profile/vs/viber/ --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Text Request vs Viber Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated July 21, 2026 # Text Request vs. Viber: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated July 21, 2026 # Text Request vs. Viber: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/internal-communications/text-request-profile/) [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Starting Price $59.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Notifications - Text Messaging Who uses Text Request Based on 1193 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (32%), Finance & Accounting (12%) and Retail, Consumer Goods & Services (10%) - Top use case: Customer Communications Management (49%) 77% of users recommend this product [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - International Calling - Group Chat Cons: - Internet Connection - Photo Sharing Who uses Viber Based on 4060 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (20%), Professional Services (12%) and Retail, Consumer Goods & Services (9%) - Top use case: Community (42%) 70% of users recommend this product [](https://www.softwareadvice.com/internal-communications/text-request-profile/) Text Request 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) Viber 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,193 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.5 4.4 Based on 4,060 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.3 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 5,253 reviews from Customer Communications Management * * * 2-Way Messaging 4.6 Batch Communications N/A Campaign Scheduling 4.6 Chat/Messaging N/A Communication Management 4.6 Contact Management 4.6 2-Way Messaging N/A Batch Communications 4.4 Campaign Scheduling N/A Chat/Messaging 4.6 Communication Management N/A Contact Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ ClioNot enough reviews ](https://www.softwareadvice.com/legal/clio-legal-profile/)[ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) [ WhatsAppIntegration rated 4.5 from 64 reviews ](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/)[ TelegramNot enough reviews ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) ## Reviews * * * ES Emily S.People Services SpecialistHospital & Health Care, 51-200 employees "It also allows all internal employees to see everyone's messages with the external employees which saves us time and makes us work better as a team." Nov 11, 2024 JC Jacob C.InstructorE-Learning, 51-200 employees "Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive." Dec 12, 2024 RI Ricardo I.Self EmployedArts and Crafts, Self-Employed "The messenger features and platform availability are actually nice but as I mentioned previously, the connectivity can be unreliable." May 31, 2026 AV Art V.ConsultantBiotechnology, 2-10 employees "Deleting the wave file doesn't help as the app just recreates it once it updates itself (again the user has no way to deny those auto updates which is once again rubbish software writing)" Mar 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [WhatsApp vs Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/vs/whatsapp/)[Telegram vs Text Request](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/text-request/)[WhatsApp vs Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/vs/whatsapp/)[Telegram vs Viber](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/viber/)