# Unily Software Reviews, Demo & Pricing - 2026

> Review of Unily Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/internal-communications/unily-profile

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Unily

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Overview

[Reviews](https://www.softwareadvice.com/internal-communications/unily-profile/reviews/)

# Unily 2026: Benefits, Features & Pricing

Wondering if Unily is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Unily

4.6

[(23)](https://www.softwareadvice.com/internal-communications/unily-profile/reviews/)

Pricing

Pricing available upon request

### About Unily

Unily is the award-winning Employee Experience Platform trusted by many of the world’s most iconic enterprises—from British Airways and CVS to Shell and Johnson & Johnson. Built to support global organizations of 1,000 to 500,000 employees, Unily empowers Communications, HR, and IT leaders to engage employees, drive productivity, and create a culture of agility.

Whether you're a Director of Internal Comms, a Digital Workplace Manager, or an HR IT leader, Unily helps you connect every employee to the tools, knowledge, and culture they need to thrive—no matter where they work.

Designed for Enterprise, Delivered with Humanity

Unily simplifies complex digital workplaces with a unified platform that does it all: internal comms, knowledge sharing, social engagement, personalization, and AI-powered assistance. It brings together every channel and content source into one beautiful, branded, and easy-to-manage experience—so your people can focus on what matters.

Key Capabilities That Set Unily Apart

Multichannel Communications  
Deliver impactful messages at scale across email, web, mobile, digital signage, and even AI assistants—personalized by audience and managed from one intuitive d...

ashboard. Enterprise Knowledge Services Help employees find what they need—fast. Unily’s smart search, content hubs, and centralized knowledge repositories make discovery easy and efficient. AI-Powered Assistance for Everyone Use AI to create content, summarize updates, segment audiences, and connect employees to the right resources instantly—all while maintaining governance and control. Social and Community Tools Cultivate belonging and innovation with built-in communities, ideation spaces, and recognition tools that spark engagement and cross-functional connection. Frontline and Deskless Worker Solutions Unily’s mobile-first design and localized experiences ensure frontline employees stay connected and informed, wherever they are. Personalized Workspaces Deliver curated, role-specific experiences that surface tasks, tools, and information tailored to each employee’s job and location. Fast to Launch. Easy to Scale. Ready to Extend. Unily comes with powerful out-of-the-box features to get you up and running quickly—but it doesn’t stop there. With its Extend development framework, your IT teams can build custom widgets, apps, and integrations to solve unique challenges without compromise. Unily supports seamless integrations with your existing stack, including Microsoft 365, Google Workspace, Workday, SAP, Oracle, Salesforce, ServiceNow, Slack, Zoom, and more—plus custom systems via APIs and SDKs. Built for Global Scale with Enterprise-Grade Security Unily is built with enterprise compliance and scalability at its core: - ISO 27001, SOC 2 Type II, and GDPR compliance - Granular content permissions and role-based access - SSO and MFA support (SAML, OAuth, OpenID Connect) - Regional data hosting and tenant isolation - Full audit trails and delegated governance controls Why Enterprises Choose Unily Unily is the only platform in its class named a Leader by Gartner, Forrester, and IDC. It’s not just software—it’s a strategic partner in transforming the employee experience, enhancing productivity, and building a workplace that moves at the speed of business. What You’ll Love About Unily - For Comms Teams: Run smarter, more personalized campaigns across all channels. - For HR Leaders: Connect people to purpose, culture, and support from day one. - For IT Teams: Maintain security, scale, and control while enabling agile innovation. - For Employees: An intuitive, personalized, mobile-ready experience that just works. Navigate Change and Accelerate Growth With Unily In today’s hybrid work environment, Unily helps enterprises: - Build Deeper Engagement and Connections - Drive Alignment and Know the Pulse of the Business - Simplify Everyone’s Digital Experience - Bring Governed AI to Elevate Human Performance - Foster a Velocity Culture

Wondering if Unily is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

## Unily User Interface

## Popular Unily Alternatives

Main Product

Unily

4.6

[(23)](https://www.softwareadvice.com/internal-communications/unily-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.29Value for money
-   4.35Customer support
-   4.17Functionality

Pricing

Available upon request

Get Price

Alternative Product

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4.6

[(3453)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.46Value for money
-   4.50Customer support
-   4.41Functionality

Pricing

Starting at $10.00 per month

Get Price

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4.2

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Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

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4.4

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Ratings Breakdown

-   4.31Ease of use
-   4.45Value for money
-   4.43Customer support
-   4.20Functionality

Pricing

Available upon request

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4.6

[(38)](https://www.softwareadvice.com/help-desk/happeo-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.52Value for money
-   4.65Customer support
-   4.42Functionality

Pricing

Available upon request

Get Price

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[eXo Platform](https://www.softwareadvice.com/help-desk/exo-platform-profile/)

4.6

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Ratings Breakdown

-   4.39Ease of use
-   4.33Value for money
-   4.56Customer support
-   4.54Functionality

Pricing

Starting at $5.00 per month

Get Price

## Unily Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Unily Features

-   Popular features found in Employee Recognition
    
    Awards Management
    
    Chat/Messaging
    
    Goal Management
    
    Leaderboards
    
    Manager-to-Employee Recognition
    
    Nominations
    
    Peer-to-Peer Recognition
    
    Reporting/Analytics
    
    Rewards Catalog
    
-   More features of Unily
    
    Access Controls/Permissions
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Blogs
    
    Brainstorming
    
    Calendar Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Contact Management
    
    Content Library
    
    Content Management
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Security
    
    Digital Signage
    
    Discussions/Forums
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Employee Communities
    
    Employee Database
    
    Employee Directory
    
    Employee Engagement
    
    Employee Onboarding
    
    Employee Photos
    
    Employee Portal
    
    Employee Profiles
    
    Employee Recognition
    
    Engagement Tracking
    
    File Management
    
    Forms Management
    
    Gamification
    
    Knowledge Base Management
    
    Knowledge Management
    
    Live Chat
    
    Mass Notifications
    
    Meeting Management
    
    @mentions
    
    Mobile Access
    
    Mobile Alerts
    
    Multi-Channel Communication
    
    Multi-Language
    
    Newsletter Management
    
    Personalization
    
    Policy Management
    
    Private Network
    
    Project Management
    
    Pulse Surveys
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Screen Sharing
    
    Search/Filter
    
    Self Service Portal
    
    Single Sign On
    
    Social Engagement
    
    Social Media Integration
    
    Social Recognition
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Task Management
    
    Third-Party Integrations
    
    Unified Directory
    
    Version Control
    
    Wiki
    

## Unily Integrations

Microsoft 365

Integration rated undefined from -1 review

Workplace from Meta

Integration rated undefined from -1 review

Dropbox Business

Integration rated undefined from -1 review

Docusign

Integration rated undefined from -1 review

Hootsuite

Integration rated undefined from -1 review

Microsoft Azure

Integration rated undefined from -1 review

See all 23 integrations

## Unily User Reviews

Overall Rating

4.6

Ratings Breakdown

5

70%

4

26%

3

0%

2

0%

1

4%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.3

Functionality

4.2

Janine W.

Verified reviewer

Oil & Energy

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed October 2017

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge management

5

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. Supports expertise location through the people directory, profiles and Insights feature. It looks great and can be branded. So easy to use through drag and drop widgets and an intuitive CMS. Straightforward to administrate via permission control. The user experience is seamless; navigate through metadata, dedicated areas for different features such as links, news, documents, social channels, and search is powerful. User support is fantastic, Brightstarr support their customers every step of the way. Overall, my aim was to implement a technology that would be a mechanism to support knowledge sharing, collaboration, communication and ultimately be the foundation of our digital workplace through integration with Office 365. Unily does all of that!

Cons:

I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however at times, it has been tricky to get the balance right when building the term store to suit both the Unily and SharePoint environments. Don't get me wrong, it is not a problem - thanks to support from Brightstarr, I have now set it up correctly for both systems. The metadata aspect just needed extra attention during set up and I had to adjust my thinking a little in terms of how I set up my SharePoint term store. If metadata is not your thing, rely on the experts at Brightstarr!

Read More

JD

Jim D.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Reviewed September 2020

Unily - Changing the face of our Company-wide intranet

4

Generally the experience has been a good one, although things have been slower to progress due to some misunderstandings on both sides regarding Unily's full capabilities vs our business priorities as well as a number of technical issues. That said, we have not made our 'go live' journey particularly easy since we have had to change our phased launch plan to a more immediate solution in order to support employees through the Coronavirus challenges, whilst preparing ourselves for a large acquisition and going through some significant business transformation. This means that currently we have created three extranets to help manage different user experiences and whilst it has worked well, it has led to a few complex technical issues which have taken Unily a while to iron out. In the longer term we hope to reduce these down to one 'global intranet' so I believe our future Unily experience will be considerably smoother.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

In general the CMS is straightforward and intuitive to use and enables the administrator to create inclusive, consistent, eye catching and engaging content relatively quickly and easily. Our digital marketing team use Umbraco for a lot of their web development work and the CMS is very similar so was relatively easy for various developers to pick up. I really like the native video hosting application and built in media library.

Cons:

The document management tools are limited and don't support early versions of SharePoint (we currently have 2013) - only the Online solution. It is fine for storing documents but unless the Global Search is initiated it's not the easiest method of locating a document when you have a lot of document content on the site. The document preview is useful but can be confusing for the user as you then have to download the document in order to activate any hyperlinks in the document. Also, some tools I would have expected to be standard when we first signed up have only appeared in the last few months and are not as good as some competitor tools, especially 'Forms' for conducting surveys. The SurveyMonkey application is far more intuitive and easy to use than the Unily solution. It would also be nice to have a live poll widget available so that as users cast their votes for something on the home page the display updates in real time.

Reasons for choosing Unily

Hosted externally with its own technical support infrastructure. Intuitive CMS and clean, organised and bespoke (if needed) front end user experience. Also came across as the most professional and best overall value for money. Overall we felt Unily fitted with our business direction most effectively without having to fund the excessive fees associated with similar Microsoft tools, although it is likely we will adopt a more Unily/Share Point friendly solution going forward once we have upgraded to SharePoint online.

Read More

Tara C.

Verified reviewer

Biotechnology

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed August 2019

Extremely Disappointed

1

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over.

Ratings Breakdown

2

Ease of use

2

Value for money

2

Customer support

1

Functionality

Pros:

We liked that the software was (supposedly) customizable to our needs and synced with Sharepoint. We also liked that the company provided personalized tech support.

Cons:

\-The CMS is extremely glitchy, unreliable, and prone to "bugs" -The Sharepoint/Unily software syncing was extremely difficult -We had to figure out many of these glitches ourselves, with very light support from Unily -The dozens of technical issues resulted in our delaying launch of our website by two extra months

Read More

MG

Mikaël G.

Verified reviewer

Human Resources

10000+ employees

Used daily for more than 2 years

Reviewed September 2020

The Adecco Group experience with Unily

5

Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily!

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company.

Cons:

AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance.

Reasons for choosing Unily

We have chosen Unily for their strong integration with Microsoft Office 365 along with a high performance and security. Their panel of widgets and easiness to build pages and content was also a key criteria.

Read More

LL

Laura L.

Verified reviewer

Business Supplies and Equipment

1001-5000 employees

Used daily for less than 12 months

Reviewed September 2020

An easy an extremely configurable out-of-the-box product that continues to grow with us!

5

Our Customer Success Managers helped us and guided us through the whole set-up process: from the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is extremely easy to configure and set up - also very quick to launch if you are (like we were) pressed for time, but in need of a product that would be appealing for our users as well as being easy-to-use . Unily's ability to also offer a mobile solution coupled with a way to engage front-line workers, without access to Office 365 was also something that was incredibly appealing to us. The CMS is extremely easy to use and allows to send email newsletters and track analytics without ever leaving the CMS. Also the technology that allows to machine-translate all of the content is amazing!

Cons:

Some customizations require knowledge of HTML, CSS, and JavaScript to make full use of them and although Unily can integrate with Yammer and MS Teams there are only a few widgets available for these two applications.

Reasons for choosing Unily

Primarily for the ability of the product to grow along with us: as we evolve, we know our intranet and digital workplace can work with us along they way

Reasons for switching to Unily

We were required to, due to the split from what used to be our parent company

Read More

CC

Colette C.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed September 2020

Working with Unily

4

Within the Business the main purpose of the intranet is to provide a document repository across our 22 offices. This objective is certainly being met with the excellent search facility provided by the platform. Moreover, with the assistance and the pro-activeness of our CSM we're working on changing the mindset of the business to further benefit from the platform's collaboration features which (unfortunately) are under-utilised in my company.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Very satisfied with the onboarding, training and deployment which were all done remotely. After sales is also very good and having your own Client Services Manager (CSM) makes you feel more than just a number on the provider's database. The search facility on the platform is excellent and the provider strives for ongoing improvement and upgrades which keeps Unily ahead of the game.

Cons:

Some Microsoft Office features are missing. Also missing is a birthday widget, which was very popular within our Business.

Reasons for choosing Unily

They came across as being more professional than their competitors and the product they were offering met our requirements.

Reasons for switching to Unily

We were not satisfied with the customer care afforded by their support team and the search facility wasn't great.

Read More

Adrian G.

Verified reviewer

Building Materials

Used daily for more than 2 years

Review source

Reviewed October 2017

Be informed. Get connected. Get the job done. Unily helps our organization to enter the digital era.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

State-of-the-art Intranet Solution that helps to broadcast communication content, allows collaboration within teams & communities and is the launchpad to other processes & applications of our company. It integrates seamlessly into our strategic IT landscape and allows us to feel the fresh breeze of digitalization everyday.

Cons:

It changes the "old-days" approach to software projects. With the Unily Evergreen Roadmap we now face the fact that you want to be automatically in the move to strieve for the next big thing to enter your organization. Not really a "con", but an organizational challenge.

Read More

IR

Ian R.

Verified reviewer

Farming

10000+ employees

Used daily for less than 2 years

Reviewed September 2020

Unily Review by Mowi

4

It has been a good experience - onboarding was thorough and the continued support is as expected. The service centre (Brightstar) experience could be improved.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

The user interface is clean and easy to navigate. The widget set up is easy for the administrator. As a multinational company, the translation function is key (albeit the translation accuracy (google translate) may be questionable). The social functions are also very helpful for the user experience.

Cons:

The software has had many glitches over the year, causing many wasted hours for employees of Mowi to recognise and fix. I believe that the supplier should be running a QC to catch these glitches before the end user does.

Reasons for choosing Unily

Because of Unily's "out of the box solution". Albeit, it was quite 'out of the box and ready' as I've described in the 'Cons' section above.

Read More

Felix Daniel G.

Verified reviewer

Internet

2-10 employees

Used daily for free trial

Review source

Reviewed August 2023

The all-in-one solution for efficient internal communication and an unmatched employee experience.

5

From day one, I was able to experience a significant improvement in internal communication and collaboration in my company.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Home page customization was a highlight for me. I was able to fully customize my experience, having quick access to the tools and apps I use most frequently.

Cons:

Although I was able to customize my home page, I felt there were some limitations when it came to customizing other aspects of the platform.

Read More

Kat C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Reviewed September 2020

Internal comms brought into the modern day!

5

Working with Unily has been fantastic; our CSM is brilliant, always available to help with anything and responds quickly with solutions. The product is constantly being updated, they listen to your suggestions and implement them. The features are great and it has really helped improve our internal engagement.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is so easy to use, the functionality is first class and the possibilities seem to be endless.

Cons:

Truly difficult to pick out and big cons with this product. The only thing I would say, is that it would be good if the mobile app could be customised to reflect internal branding, as this is an extra cost.

Read More

Showing 1 - 10 of 23 Reviews

[See All Reviews](https://www.softwareadvice.com/internal-communications/unily-profile/reviews/)

## Unily Popular Comparisons

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