About Voxer

Voxer is a cloud-based and on-premise push-to-talk software designed to help businesses across a variety of industry verticals including hospitality, transportation, field services, construction, education, NGOs, delivery and logistics facilitate team communication to enhance productivity. Key features include account control, walkie-talkie mode, admin-controlled chats, message recalling, extreme notifications, one-on-one chats, message forwarding, SSL encryption and Dropbox integration.

Teams using Voxer can control privacy settings for their organization, add and remove users from their team or network, create and remove users from their accounts, assign multiple admins to accounts and view a written copy of their audio messages. Users can also recall messag...


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35 Reviews of Voxer

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(12)

12

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

April 2021

User Profile Picture

Lori from Fake Food Free Productions, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Photography

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

The perfect tool when verbal communication is better than email

I use Voxer with my business accountability partners. We ask each other questions, talk out business ideas, and share feedback. Voxer allows us to leave messages and respond to them on our own time. It is such a convenient tool when you can't express what you mean in writing and you don't have time to schedule a one-on-one call or meeting. I use it nearly every day.

Pros

I love that I can leave voice messages and talk out ideas with colleagues. This allows them to respond on their own time. It's the perfect tool when talking something out is easier than emailing it or texting.

Cons

Sometimes messages that are listened to still show up as new in my alerts even after shutting down the app.

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Tool To Use With Coaching Clients And Virtual Assistants

The best part about using Voxer for my coaching business is not feeling like i'm locked into a conversation which can happen with software like Zoom.

Pros

I'm just getting started with Voxer and it has been such a great tool to use with my coaching clients. They can send me voice messages and then I can collect my thoughts to give them the best answer before I respond. The messages are saved so my clients and I can go back and listen or read what was said for easy reference. And, with the paid version, you can take back a message you didn't mean to send.

Cons

I don't have anything bad to say about this software. It was a gem to find Voxer and you can choose to use it for free or on a paid level for your business. If you're not sure about jumping into the pro version, go ahead and try the app for free. There really isn't anything to lose.

Reasons for Switching to Voxer

I still have Zoom, but I like Voxer more because I can have conversations while doing other things in my day. With Zoom, you are confined to your computer and "fixed" to the conversation.

January 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Voxer is often overlooked but it is a great instant communication tool.

What I love most about Voxer is that I can use it on my mobile devices and online in a web browser. Communicating with groups of people is very convenient

Pros

Voxer is an easy to use push to talk communication tool that works like a walkie talkie. You can send audio messages and text messages to your connected friends or employees.

Cons

It is sometimes glitchy and doesn't work right. It works over WiFi but is not always reliable the way it should be.

August 2021

Sarah from Graceful Awakenings Studio

Company Size: 1 employee

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

August 2021

Voxer: A necessity for small business owner!

Overall this is a great tool that I will continue to use!

Pros

I like that it makes it so easy to stay in touch. It's also really helpful to have the voice recording option. I get so tired of texting sometimes and it's not always convenient. Just being able to talk back and forth while not in real time is so helpful!

Cons

It was a little hard for me to figure out how to use the walky talky button. I might have just needed an update or something, but it didn't work the first few tries.

March 2021

Adam from APF Networks Ltd

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

March 2021

Voxer is the better of the audio comms

Easy to get on with, some people I already knew were on the platform enjoy it and reached out to me when I onboarded. It's pretty slick and not too taxing. I think the guides are pretty useful and easy to digest. Good work

Pros

This is a simple and non-intrusive app which I think the designers have done a great job. Simple to use and intuitive.

Cons

I've experienced a conversational breakdown - I cant tag, to 'comeback to' a message - once read it has an attritional value to it.

Reasons for Switching to Voxer

Concerns about data and not overly happy with Whatsapp interface for audio messages.