# Zello Software Reviews, Demo & Pricing - 2026 > Review of Zello Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/internal-communications/zello-profile/ --- [Home](https://www.softwareadvice.com/) / [Transportation Dispatch Software](https://www.softwareadvice.com/fleet-management/taxi-dispatch-comparison/) / Zello Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/internal-communications/zello-profile/reviews/)[Alternatives](https://www.softwareadvice.com/internal-communications/zello-profile/alternatives/) # Zello Review From $8/month Free version Free trial 2 plans Wondering if Zello is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Zello 4.7 [(66)](https://www.softwareadvice.com/internal-communications/zello-profile/reviews/) Pricing Starting at $8.00 per user per month ### About Zello Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics. Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more. With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent... communication. Zello also stores all missed and recent messages and alerts so users never miss important information when in the field. In addition to the PTT app, Zello offers a dispatch web app that allows dispatchers to manage a shared queue of incoming calls and relay calls and alerts to drivers and field workers. Wondering if Zello is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. ## Zello User Interface ## Popular Zello Alternatives Main Product Zello 4.7 [(66)](https://www.softwareadvice.com/internal-communications/zello-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.76Value for money - 4.61Customer support - 4.65Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11089)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16416)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24149)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5301)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6427)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price ## Zello Pricing and Plans Starting price: $8.00 per month Free Trial Free Version For Business $8.00 per user, per month Plan includes: - Apis/Sdks Access - Call Duration - Communicate Outside of Your Organization - Contact/Channel and Settings Management - Dispatch Hub - End-to-End Encryption - In-App Message Playback - Individual Dispatcher Activity - LMR Interoperability - Maps Read More For Enterprise Pricing available upon request Plan includes: - Cloud & on-Premise Options - Customized Billing Terms - Customized Deployment Configuration - Dedicated Customer Support - Foreign Currency Billing - HIPAA Compliance - Multi-Account Deployments - Privacy and Confidentiality - Service Level Agreements Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zello Features - Popular features found in Transportation Dispatch Billing & Invoicing Customer Management Delivery Tracking Fuel Management Location Tracking Mileage Tracking Mobile Access Real-Time Monitoring Route History Route Optimization Scheduling - More features of Zello Access Controls/Permissions Activity Dashboard Alerts/Escalation Alerts/Notifications API Assignment Management Audio Calls Collaboration Tools Communication Management Data Import/Export Dispatch Management Emergency Dispatch Geographic Maps GPS Historical Reporting Live Chat Real-Time Notifications Remote Access/Control Role-Based Permissions Search/Filter Third-Party Integrations Transcripts/Chat History ## Zello User Reviews Overall Rating 4.7 Ratings Breakdown 5 79% 4 17% 3 2% 2 2% 1 2% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.6 Functionality 4.7 Youssouf T. Verified reviewer Construction 201-500 employees Used daily for less than 2 years Review source Reviewed January 2022 Fast Instant audio communication 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: First time I heard about Zello it was in a facebook page that gives road traffic informations. Then I started using it in my work with my team. Its very fast to transmit the audio message . Good notification system and what i liked most in the app is that it is like the police talkie walkie Cons: I dont think this app have any probleme in using it but what i didnt like most is the theme because its limited and you can only change to dark mode Read More TS Themis S. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used weekly for less than 6 months Review source Reviewed October 2024 Head of Research, Technology and Telecommunications Department 5 The best experience in telecommunications! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best app for first responder teams!! Cons: There is nothing bad about it! Everything is working properly! Read More AV Alexander V. Verified reviewer Pharmaceuticals 10000+ employees Used daily for less than 12 months Review source Reviewed September 2020 Great and Easy to Use... When it has a solid connection 3 Features and ease of use are great, but improvement needed in connection quality. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages. Cons: It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them. Read More AR Anne R. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed September 2024 right hand man 5 10000/10 Truly been a great experience. My team loves it! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: One of the Frontline communication apps out there! So easy to use and makes talking to coworkers fun! Cons: Honestly no complaints regarding zello. Makes response times go up tremendously Read More gp gary p. Verified reviewer Mental Health Care 51-200 employees Used daily for free trial Review source Reviewed September 2024 Totally Awsome 5 I had an excellent experience with Zello it was easy to get in touch with other employees with it and I didn't have to carry or waste my money on buying a two way radio. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I dont have to use a seperate radio with Zello Cons: Data usage was not very good using it I thought it would be alot less. Read More AM Anthony M. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed August 2024 Game Changer 5 Zello has been a game changer for us, the system is easy to use and when you need support, they're right there for you. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Being able to track our teams using the zello map. Cons: Not being able to add addresses inside the zello map to get ETAs, instead you have to jump over to google maps Read More DN Doug N. Verified reviewer Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2023 Zello beats all the competitors 5 We had part of our fleet using UHF radio. The rest of the country had nothing so we tested Zello out. Everyone loved it and we instantly realised that we could run despatch for the whole country from head office. We ripped out the UHF infrastructure and have never looked back. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: So easy to deploy and train new users. On-boarding is complete. The technology works extremely well and can be customised to a large extent. We've even taken to using the API to integrate Zello into our own app. Cons: Users expect it to work exactly like a radio. More of a comment about humans than Zello. Reasons for choosing Zello To be fair, we were already invested in Zello before we evaluated the other product. In the end we stuck with it for two reasons - progression already achieved in roll out and it was cheaper Reasons for switching to Zello Far superiour product. Our operators spend half their time not in the cabin near a radio so having access to the message at their own pace has been a game changer. Read More RO Ricky O. Verified reviewer Logistics and Supply Chain 51-200 employees Used daily for more than 2 years Review source Reviewed May 2023 A fantastic product for rapid front line communications 5 It's been excellent. I took over the role of administrating the product for our frontline team and it was quick to pick up and learn, and we try to use it wherever we can to facilitate quick communication between dispatch, receiving, drivers, and warehouse staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how simple it is to manage and deploy this product. My dispatch operators and drivers enjoy how simple it is to communicate between them. The features are plenty and Zello is constantly updating the feature set. Being able to rapidly spin up and down user accounts, creating magic QR codes for zero-touch login, and the integrations with third-party hardware make Zello a no-brainer for frontline PTT. Cons: At times, the web portal can feel antiquated in a post-material design era, but there is beauty in simplicity. I'd much rather have a web product that works every time than one that has issues but looks pretty. Read More Ricardo B. Verified reviewer Transportation/ Trucking/ Railroad 201-500 employees Used daily for more than 2 years Review source Reviewed February 2020 Using Zello 4 The overall experience is great. Once you know the quarks are, it's awesoke. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zello is super easy to use and train new employees on. It's easy to add users and make changes and the working with the zello staff is great. Cons: There is a slight delay when you start talking to another user. It cuts off a small part which at times you have to repeat yourself Reasons for choosing Zello We chose zello because it allowed us to do things that other ptt apps cant do Reasons for switching to Zello Because it was too complicated to use and too many numbers to remember Read More Kerry S. Verified reviewer Apparel & Fashion 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 Keeping in touch 5 Overall this is a awesome software connect with people to always keep in touch at the touch of a button Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved this software it help me stay in contact with my boss and co-workers. I liked the fact it was able to record everything it said so u ever needed To go back u can. Easy to use clear voice and great storage Cons: Well the only thing I dislikes is how u had to have a wireless connection to be able to get in touch with everyone if ur not connected your not able to use it Vendor Response Thank you for your review! Replied February 2020 Read More Showing 1 - 10 of 66 Reviews [See All Reviews](https://www.softwareadvice.com/internal-communications/zello-profile/reviews/) ## Zello Popular Comparisons [Microsoft Teams vs Zello](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zello/)[WhatsApp vs Zello](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/vs/zello/)[Slack vs Zello](https://www.softwareadvice.com/remote-support/slack-profile/vs/zello/)[Connecteam vs Zello](https://www.softwareadvice.com/hr/connecteam-profile/vs/zello/)[Telegram vs Zello](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/zello/) [Compare All Alternatives](https://www.softwareadvice.com/internal-communications/zello-profile/alternatives/) ## Other Top Recommended Transportation Dispatch Software [Tracx](https://www.softwareadvice.com/fleet-management/tracxtms-profile/) **4.8** (12) Recently recommended **32** times [Alvys TMS](https://www.softwareadvice.com/product/348931-Alvys-TMS/) **4.4** (51) Recently recommended **29** times [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **28** times [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (388) Recently recommended **25** times Stuck Between Options? 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