eXo Platform vs Jive

RATING:

4.6

(116)
Comparisons

eXo Platform has 116 reviews and a rating of 4.57 / 5 stars vs Jive which has 48 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (116)
4.0 (48)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 13, 2024
August 3, 2022
Pros/Cons
  • Pros

  • The software allows me to replace many solutions with a single integrated nice platform. I like the openness of the vendor is one of the biggest positive point for the choice I've made.
  • Good tool to focus everything in one place. It has a good interface making it easy for users to use.
  • Cons

  • A little difficult to understand the link between some elements of the pages and some features are not fully functioning.
  • It's costly and heavy to load, I tried the open source version on my local server and due to the tools used in development it loaded slowly. Also doing any customization is a pain.
Read all user reviews
  • Pros

  • Quick and easy contract (service) purchase and install. Reasonable pricing cost.
  • They are committed to helping me until a resolution is reached.
  • Cons

  • Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.
  • I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos