About SocialChorus


SocialChorus is a workforce communication platform for enterprises. It provides a single place to conduct major communication activities including planning, creating, publishing and monitoring employee communications. It helps management to focus more on content and strategy by taking care of employees’ issues.

SocialChorus focuses on smart work by providing powerful automation and intelligent personalization. Its program studio helps in planning by providing a facility to publish and schedule a program at one place and manages a group of users by demographics, geography, organization and behavior. It helps in creating new contents by selecting content templates with graphics and creates newsletters, app content and push notifications. It also helps in publishing it and measuring it on a real-time basis.

SocialChorus serves in industries including finance, manufacturing, retail, energy and health care. In addition, it integrates with Google, SharePoint, Amazon and Contently.



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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of SocialChorus

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(19)

4 stars

(21)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 42 reviews

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February 2018

Jeremy from Dow Chemical

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Easy platform to work with to distribute news to employees mobile devices AND the company intranet.

Access to internal news from multiple devices.

Pros

Ability to have internal news available on a personal mobile device and the intranet from a single platform. Easy to work with and integrates with many other platforms and software.

Cons

Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked.

June 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2018

Longtime user

increase in employee advocates

Pros

Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Cons

Releases are rolled out that then break and remove features actively used.
Feature requests and road-mapped items take forever to come out.
No search functionality for users.
Backend can be very clunky and isn't mobile optimized.
Not their fault but no linkedin engagement metrics anymore due to api changes.
No versioning for different platforms

February 2018

Jewlissa from Westar Energy

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

It's an easily manageable application that has made company engagement more plausible.

A significant increase in company engagement. We were delayed on launch, but still managed to reach our goal for download and users. Its very convenient to get messages out to employees and we're always trying new ways to be engaging.

Pros

I like the ease of access of both admin and user. It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control.

Cons

I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go. Additionally, it would be nice to order the channels in any other fashion beyond alphabetical. Or also the layout of the images. (Portrait vs Landscape)

February 2018

Amber from Dow Chemical

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

Typically, the app is great. When making a post though, I think added functionality is needed.

Increases level of communication for our department.

Pros

Streamlined view. Easy to post. I think the new updates on how we can add photos and bullets right from the side is nice and eliminates the need of having to scroll all the way to the top.

Cons

When pasting a post the format becomes skewed. Also, the bar that has all the functions on it should be a side bar that follows the poster as they are crafting their post since it is time consuming and inefficient to have to scroll all the way to the top.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

We love our account manager and the program runs smoothly most of the time.

Pros

The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training.

Cons

The constant bugs that require us to delay email campaigns and other campaigns. The program interface almost changes too much; hard to keep up.

February 2018

Megan from Vodafone Ireland

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2018

Easy to use, easy to publish, fast, reliable, time saving,

Pros

The content can be posted instantly and be edited later if needs be.
Scheduling is an amazing feature, as are the content emails as it takes some of the workload away from us.
Changes/edits are instant.
Push notifications are useful.
The backspace is easy to navigate.
- I can categories the types of publishers, and have as many as we want. Before we had a select number of emails we could have registered to Newsweaver, and each publisher had access to everything. Now I can have multiple publishers who only have viability to the features they need.

Cons

The email templates (e.g. those to increase app engagement, remind people to follow channels ect.) and custom emails are not visually appealing or Vodafone branded. Individuals find it hard to understand that they need to follow channels in order to see the news, we would have liked to be able to assign channels to employees to ensure they don't miss anything.

February 2018

Liz from Vodafone

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

Amazing experience and totally new digital world for our company...

Pros

I love that it's easy to use and upload content - publishing an article is so quick and easy! I love it! I love the front end user experience and how it looks, audiences can handpick their channels to follow and set up their own individual experience!

Cons

Little bad to say to be honest other than I wish we could upload videos straight into the header easily...currently not possible!

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2018

The Social Chorus team is innovative, friendly and helpful. They're always pushing for "what's next.

It was easy to use and easy to access.

Pros

It's easy and intuitive - for users and program managers. The publishing platform is constantly evolving with new and useful features that make stories more engaging for users.

Cons

upgrades to the web platform are a bit lagging; adding a search functionality would be key to improving the user experience for programs with large volumes of content.

February 2018

Taylor from Pernod Ricard

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Positive, supportive, helpful, engaging, useful

Pros

The thing I like most about Social Chorus is that the platform is constantly updating and upgrading its functionalities to continuously improve with time. There are so many great features that our team is looking forward to try, including the live webcast, and we are always excited to test out the new & improved features. The support team is also extremely helpful and the platform has fantastic data analytics.

Cons

I think there can be some improvements that can be made including: changing the order in which your channels appear, including a calendar widget/function, and having the opportunity to create/update/edit articles from your platform's app on your phone instead of always having to do it on your desktop computer.

February 2018

Dipti from Vodafone Shared Services India

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

SC is a great platform. The more I engage, harder the realization that there's more to explore.

We're yet to roll it out to our employees, but I see great functionality here. Features that bring value to the communication model for orgs like us!

Pros

It's got brilliant functionality. Imagine being able to send emails also from a News App! I like the campaign features as well. It allows you to customize push notifications with the first name, I like that. It's easy to use if you know what every feature can do and what value it can bring to your audience and business.

Cons

The SC knowledge base should be embedded in the studio manager for better utility. Also its not clear at this point in time how to create groups, I did try reading the article on that. But it's not addressing everything. I get an article on how to set an RSS feed, but I do not get to know what I miss if I do not set it, till someone explicitly tells me about it. Thus if there is a user orientation to know what will work better for them, that kind of insights would help. Maybe being pushed from your end to my mailbox once every 15 days - 1 tip that you think can help me engage better with my audience, those analytics would be useful certainly.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Easy to use, modern and user friendly A

Ability to design modern content and measure its effecitveness

Pros

Allows you to make smart clean content that captures the eyes of employees, engages and is modern in line with other leading online content creators

Cons

Some of the detailed functionality and the ability of the metrics/ measurements on data. Still room for improvement in places. And videos take time to upload - GIFS dont always work etc.

February 2018

Kimberly from Carnival Corp

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Easy way to get info out to the masses.

Pros

The program is easy to use. it keeps all of the content in one place that allows me to quickly share it with others.

February 2018

laura from Dow Chemical

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

we had an easy transition into this new program. I like the presentation and ease of use.

The mobile app, push notification, automatic feeds. I don't quite understand how to use all the features. I need to figure out how to do push notification and weekly summaries to our site employees.

Pros

this program is very easy to use! I love the mobile app option, it helps us get the news to our employees quicker!

February 2018

Cyndy from Houghton Mifflin Harcourt

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

It's user-friendly and effective

I went from a manual process to this! Totally changed my world.

Pros

I like that it is so user friendly. It didn't take me long to learn how to use it, and to teach others to do so.

Cons

I can't think of anything but I've not used other tools to compare it to. Perhaps more options for scheduling.

February 2018

Jody from Comcast Spotlight

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support