Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Staffbase
Staffbase is an internal communications solution for users in large and distributed organizations. It enables businesses to connect with their employees via the mobile app or desktop. Users can check corporate news, social walls, newsletters, local updates, videos and picture galleries.
With Staffbase, developers can use a ready-made app that can be customized with the brand characteristics such as logo, color theme, fonts, icons, domain names and other designs. It provides various plugins such as company news, employee directories, surveys, calendars, time tracking, chat, cafeteria menus and more.
Push notifications enable administrators to send immediate communications to the employees. Chat features allow employees to converse with each other.
<...58 Reviews of Staffbase
Average User Ratings
Overall
4.84 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2020
Nicole from IHK SBH
Verified Reviewer
Company Size: 51-200 employees
Industry: Government Administration
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
Staffbase mobile App & social Intranet
improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic
Pros
About Staffbase I like the easy handling the most. We have created our mobile App and Intranet in a very short amount of time and are very happy with it. The employees can now collaborate on this platform and the communication doesn't go one way (from the management to the employee) like before.
Cons
I miss the Active Directory (Azure AD) synchronization
Reasons for Choosing Staffbase
Because of the excellent consultants at Staffbase and the easy to use administration center
Response from Staffbase
Replied December 2020
Hello Nicole, Thank you so much for taking the time to leave a review. We're really glad to read about the comms challenges you've solved using Staffbase. To your point about Active Directory, we've been supporting SCIM 2.0 since early this spring. So, syncing your Staffbase platform with Azure Active Directory (as well as a bunch of other user management and HR systems) is not only possible but also even more seamless than before. You can read more about that in our release blog here: https://staffbase.com/blog/new-chat/ If you'd like further details or need any support, please reach out to your Customer Success Manager. Thank you again for such a nice review. We appreciate working with you and look forward to your future success with Staffbase. All the best, McKenzie & the Staffbase Team
August 2020
Marco from INGUN
Company Size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
August 2020
Interne Kommunikation im digitalen Zeitalter
Staffbase hat es uns ermöglicht unsere interne Kommunikation auf ein neues Level zu heben und damit unter anderem unser Employer Branding zu stärken.
Pros
Alle Mitarbeitenden mit und ohne Computerarbeitsplatz, weltweit erreichen und dadurch interaktive Kommunikation fördern und abteilungs-, standort- und länderübergreifend Zusammenarbeit fördern. Staffbase bietet ein durchdachtes Feature Set und gute Plug-Ins. Diese erlauben es mühelos Inhalte kreativ und ansprechend zu gestalten. Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite.
Cons
Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen.
Reasons for Choosing Staffbase
Anbieter aus Deutschland mit bestem Gesamtpaket für internationaler App mit individuellem Branding
April 2021
Anonymous
Verified Reviewer
Company Size: 1,001-5,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2021
Easy to use software with some flaws in user/space management
Good
Pros
Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use.
Cons
The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated.
Response from Staffbase
Replied May 2021
Hi there, Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team. We work hard to make sure our platform is as simple to use as possible for both editors, admins, and employees. In fact, we've even been recognized for it! More about that here: https://staffbase.com/blog/best-employee-app/ We'd like to better understand how we can support your organization and make everything as smooth as possible for your work. If you haven't already, please reach out to your Customer Success Manager. Thanks again for your feedback. We look forward to continuing to work together! McKenzie & the Staffbase Team
March 2021
Michelle from ERGO
Company Size: 1,001-5,000 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
3.0
March 2021
Great
Super
Pros
I like that you can communicate to specific audiences with the software especially with the channel logic.
Cons
the thing I like least is that you can't make proper evaluations of articles for example
Response from Staffbase
Replied March 2021
Hi Michelle, Thank you for taking the time to leave Staffbase a review. We're happy to hear you've had a great experience. We would like to understand your comment about "proper evaluations of articles" a bit more, though. We know how important measuring communications is for our IC pros, which is why the Staffbase platform features extensive analytics to help you measure and maximize your work. More on that here: https://staffbase.com/en/analytics/ Please reach out to your Customer Success Manager, so we can find a way to support you on this topic. Thanks again for taking the time to review and looking forward to continuing to work together! Best, McKenzie & the Staffbase Team
March 2021
Kathrin from Hager Group
Company Size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2021
Reliable, creative and innovative partner for internal communication processes
With Staffbase you have a reliable software solution to that all your employees could have access via all devices, which allows your communication to be shifted from a top-down-approach to a content platform for cross-format internal communications with participation and dialogue. You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year. And if there should be any issues, the support team helps you quickly and finds solutions for your.
Pros
With the Staffbase application we reach all our employees, also in the production area. It is a fast, powerful and innovative communication tool, that is easy to use both for employees and administrators. The implementation is very easy, no difficult IT processes behind, and also our data security managers are happy with the data security settings.
Cons
I don´t have anything in mind to mention here.
