About ThoughtFarmer

ThoughtFarmer is a collaboration platform that helps businesses share updates within the organization and drive employee engagement. Key features include communication and collaboration tools, content search tools, social engagement management and document management.

ThoughtFarmer’s communication tools allow employees to create and share video messages, articles and news updates. The solution also supports custom branding of intranet pages. Employees can search for people, pages and documents across the intranet repository. ThoughtFarmer includes search-as-you-go, best bets and "Did you mean" search options to narrow down results. ThoughtFarmer also offers social engagement tools that enable employees to broadcast messages across the organizat...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

48 Reviews of ThoughtFarmer

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

June 2018

User Profile Picture

Miguel from Central 1 Credit Union

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

A delight to use for Intranet Managers, Content Authors and employees

An easy to use Intranet portal with social capabilities that enable employees to be more engaged. Simplified infrastructure for on-premises, no need for massive server farms. Great setup and onboarding experience with their professional services team. Their support staff is stellar, fast and caring for your needs.

Pros

ThoughtFarmer's ease of use, and the easy deployment on-premises (although a cloud option is available) helped us implement our new Intranet on time and budget while providing users with a top-notch experience for corporate news, events and navigating different processes in our organization. Social features (likes, commenting, @ mentions) really empower our employees to have a voice be more engaged with our strategic direction, operational insights and celebrating milestones with the recent addition of Shout-outs. From an extensibility perspective, the platform allows for page templates and widget creation (in browser or with modern development IDEs) and it is now based on React, so page loading and navigation is fast and responsive. Customizing with your own fonts. corporate color theme and images is quick and painless. Need to go a bit further? You can add your own CSS or JavaScript to fill in any gaps from the out of the box theming engine. A recent overhaul of the search experience brings the experience to what you would expect from enterprise search with the addition of best bets, predictive search, etc. The people directory is beautifully crafted and thanks to the Employee Directory Connector you can bring your users and their active directory properties (such as department, job title, phone, email) in just a few clicks. For authentication, SAML SSO is an option. The admin area is intuitive and very powerful as many options are configurable in the UI.

Cons

There are only 2 security roles, admin and user, so roles like help desk or others might get exposed to settings one might not want them to have. From an integration point of view, would like to see more integration with Office 365 as we use it for more day-to-day collaboration. A SharePoint integration is possible, but not sure if it will also work with SharePoint Online.

July 2021

Alena from FirstBank

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy to use, easy to manage

Our experience with ThoughtFarmer so far has been overwhelmingly positive. Their team has been accessible and easy to work with since day one. Their IT team was easy to work with through implementation, and their ongoing Professional Services team has been instrumental in our getting the most out of the platform. Their Help Desk ticket process is simple, and they respond to tickets quickly and find solutions to problems.

Pros

For our organization the most impactful feature has been connectivity with our Active Directory and the ability to more easily control permissions via security groups in ThoughtFarmer. Each user has a profile in the Intranet allowing us to get more granular with permission and security. Additionally, the product has been very easy to use from an administration perspective, and creating, adding and editing content for our content authors has been simplified and doesn’t require understanding of code to create engaging, interesting content. Integrating with our existing business processes has also been fairly easy, and in many cases the ThoughtFarmer platform has improved our process. Their “all in one” application has allowed us to reduce the number of applications we use when performing updates to our Intranet, creating efficiencies.

Cons

We have very few complaints about the software or vendor. We do wish there was more control over Admin roles, as an Admin has full access to all functionality, rather than being able to assign different functions to different individuals or groups. The Admin Panel is robust, and we would prefer to lock down certain functions to our IT teams and not to the other Intranet Admins. We also wish the in-app alerts were more robust. Currently they only say whether content was changed or not, but does not tell the user what changed (unless the user is an editor, who can see version history on the page itself, not within the alert). Ideally we would like there to be a summary of changes visible to all users, even if they are not editors themselves.

Reasons for Choosing ThoughtFarmer

We chose ThoughtFarmer after careful consideration primarily because we were looking for an ongoing partnership and an expert in Intranets. Their Professional Services during implementation and throughout migration ensured we were using the tool effectively and making good decisions for our end users.

Reasons for Switching to ThoughtFarmer

Our previous Intranet was built entirely in-house (a static website built on HTML), so maintaining and updating took at least basic code knowledge. We also received requests for features/functionality from end users that we couldn't accommodate with our limited code experience. Switching to ThoughtFarmer meant our editors don't need to have an understanding of code to perform updates/add content, and our end users appreciate all the functionality that comes built into the platform.

October 2020

Brittany from Jacob Bros. Construction Inc.

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

October 2020

Excellent Customer Service

The customer service team at ThoughtFarmer is great. Every time there is an issue, or we don't know how to solve a question, we reach out to the team. They are speedy with their replies, and usually have very straight forward direction and imagery to help solve the problem. Thank you [SENSITIVE CONTENT HIDDEN] for all of your help in the first year of our Intranet!

Pros

The software is overall straight forward to use. The Thoughtfarmer community page is a great way to learn tips and tricks on various software capabilities that we didn't realize were there.

Cons

Challenges with employees connecting to the intranet when off of our Network - but this also may not be a Thoughtfarmer problem! This has made it a bit challenging for our jobsite employees (who never come into the office) to get used to using the Intranet and integrating it in their daily lives. But everyone in the office has had a great experience with it.

August 2021

Robin from C. Steinweg - Handelsveem B.V.

Company Size: 1,001-5,000 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

ThoughtFarmer self-hosted Intranet

Very professional company with friendly and helpful employees that offers great customer service and tech support.

Pros

The product is very user friendly, has a great user interface and is also very intuitive for admins. Features are abundant, all elements for a great employee intranet are present.

Cons

Setting up can be quite tedious, as is managing the read and write access for each post and page. In the end, this benefits the user though. One thing that is missing is a chat functionality, although this can be easily solved by having one of the standard collaboration tools installed. I do however believe that with the latest version of the software (that we are currently not on), you are able to integrate with MS Teams. Herewith, the chat function will become available.

October 2020

Steve from Stikeman Elliott

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

ThoughtFarmer - specializing in Intranet websites

We are working with a knowledgeable team in TF to help us achieve Intranet success. There are also tools and processes that we have in place. For example Content Governance for consistency, leveraging Analytics to understand how employees are using our Intranet and keeping our content fresh for relevancy.

Pros

Integration with our systems did require custom development work from TF and we crossed the finish line. This work was part of our scope, so no surprises. The TF is knowledgeable, diligent and responsive. All qualities you hope to find with your vendor. The software is intuitive and easy to use. It supported our custom branding and allowed for our content management team to achieve their results.

Cons

There were some limitations in the software that were logged as feature requests that we hope to see in production soon. It's difficult for a vendor to support the many 3rd party applications and integrations. We did find some workarounds, so no real issues here. This product was a significant improvement from our previous solution, so difficult to isolate cons this early in our implementation.

Reasons for Choosing ThoughtFarmer

I was not part of the decision team, but am happy they landed on this product.

Reasons for Switching to ThoughtFarmer

Our existing intranet was in desperate need of an overhaul.